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Latest report has been moved to "Information from Questetra" after Dec. 2011.

Merging May Not be Completed in Process Model with Split Condition

posted Nov 17, 2011 12:10 AM by ryukichi komatsu   [ updated Dec 7, 2011 8:32 PM by Hirotaka NISHI ]

Fixed Version

  • Version 8.2.0

Affected Version and Operation

  • Version 8.1.0 and earlier
  • Split processes come to Merging Gateway


Bug Details

  • Occurs at the following process models:
    • Process splitting into plural by 'OR Gateway' or 'AND Gateway
  • Occurs at the following timing:
    • One or more of split process  has arrived to gate way and;
      1. to execute the Task just before the gate way
      2. to finish Event just before the gate way
  • What will occur
    1. not processed with an indication "Sorry error occurred."
    2. Merging not completed and process does not go to next step.

Workaround・Recovery

  • About Case 1. (error occurs on Task execution), error may be avoidable with following method.
    • Click [Save and quit] in Task Execution screen, then execute the Task again.
  • Other Workaround or Recovery has not found for now (11/17)
  • This Bug is due to be fixed in coming Version 8.2.0

When Task Executed from Google Gadget, Task Execution Screen May Not Be Displayed Correctly

posted Oct 17, 2011 1:05 AM by ryukichi komatsu   [ updated Nov 8, 2011 5:29 PM by Hirotaka NISHI ]

Fixed Version

  • Version 8.1.0

Affected Version and Operation

  • Version 8.0.0 - 8.0.1
  • Execute Task [>] from Google Gadget

Bug Details

  • Occurs at the following timing:
    • Execute Task [>] from Google Gadget to open Task execution screen
  • What will occur
    • Task execution screen will not be displayed correctly

Workaround・Recovery

  • When you want to execute the task on Google Gadget, please click on Detail button [?] to open the process detail screen then Execute the Task
  • This Bug is due to be fixed in coming Version (8.1.0)

A Process in the State of 'Finished' May Go Back to State of 'In Process'

posted Oct 16, 2011 10:15 PM by ryukichi komatsu   [ updated Nov 8, 2011 5:29 PM by Hirotaka NISHI ]

Fixed Version

  • Version 8.1.0

Affected Version and Operation

  • Version 7.1.0 〜 8.0.1
  • While [Edit Data] screen is displayed, the process is finished, and then pressed [Save] .


Bug Details

  • Occurs at the following process models
    • While a user with  permission is operating [Edit Data] in the process detail screen, that process is finished or terminated.
    • After all, press [save] button in the Edit Data screen.
  • What will occur
    • Process data can be edited and be updated despite the state of Finished or Terminated.
    • The status of the process goes back to "In Process", but task that can be processed does not exist.

Workaround・Recovery

  • There is no Recovery when this problem occurs.
  • Please be careful not to edit data while other user is processing it.
  • This Bug is due to be fixed in coming Version (8.1.0)

Image of Process Model Diagram Can Not Be Saved when Using Particular Texts in Process Model Name

posted Sep 21, 2011 11:06 PM by ryukichi komatsu   [ updated Nov 8, 2011 5:29 PM by Hirotaka NISHI ]

Fixed Version

  • Version 8.1.0

Affected Version and Operation

  • Version 8.0.0
  • Saving an image of process model diagram at process model edit screen or process model detail screen.


Bug Details

  • Occurs at the following process models
    • Using ”Texts unusable on operating system” in process model name.
      • Example of texts (Windows) slush [/], less than, greater than  sign [<>], question mark [?], colon [:], double quotation mark ["], back slush [\], asterisk [*], vertical bar [|], semicolon [;], etc.
  • Occurs at the following timing:
    • Click [Save this Image] button after [Save Model Image] in process model edit screen or process model detail screen.
  • What will occur
    • Nothing happens (Image not saved)

Workaround・Recovery

  • Please check the texts in process model name if this bug occurred. Change it if prohibited texts was used.
  • This Bug is due to be fixed in coming Version (8.1.0)

In Numeric Type Data Item, Calculation Results Using the Equation of Aggregate Tables May Be Incorrect.

posted Sep 21, 2011 9:32 PM by ryukichi komatsu   [ updated Nov 8, 2011 5:30 PM by Hirotaka NISHI ]

Fixed Version

  • Version 8.1.0

Affected Version and Operation

  • Version 8.0.0、8.0.1
  • Using aggregate tables in equation of Numeric type data item.


Bug Details

  • Occurs at the following process models
    • Describing equation using aggregate tables (The total value of numeric type data item in table type)
    • Including whole or partial of the following equation.
      • Four arithmetic operations between aggregate tables.
        • data['5'].summary['1']+data['5'].summary['2']
        • data['5'].summary['1']-data['5'].summary['2']
        • data['5'].summary['1']*data['5'].summary['2']
        • data['5'].summary['1']/data['5'].summary['2']
      • Addition and multiplication on the aggregate tables value and number.(other than number*aggregate tables)
        • data['5'].summary['1']+10
        • data['5'].summary['1']*10
        • 10+data['5'].summary['1']
  • Occurs at the following timing:
    • Execute task after adding record to table type data item, and inputting value.
  • What will occur
    • Correct calculation result would be displayed on browser, but incorrect in executed task record.

Workaround・Recovery

  • When this bug occurs, work-around by changing equation as following.
    • Change 'aggregate tables value' to '1*aggregate tables'
      • e.g. "aggregate tables value+aggregate tables value" to "1*aggregate tables value+1*aggregate tables value"
    • Examples
      • before :data['5'].summary['1']+data['5'].summary['2']
      • after:1*data['5'].summary['1']+1*data['5'].summary['2']
  • This bug is due to be fixed in coming Version (8.1.0)

Choice of Radio button cannot be Changed in Task Execution Screen when Using HTML Template Edit

posted Sep 21, 2011 7:49 PM by ryukichi komatsu   [ updated Sep 21, 2011 9:13 PM ]

Fixed Version

  • Version 8.0.0

Affected Version and Operation

  • Version 7.1.0 to 7.4.4
  • Changing choice of radio button (select type) in edited HTML template

Bug Details

  • Occurs at the following process models
    • Customizing Task executing screen (input form) with [Edit HTML Template]
      and
    • Using radio button and setting '0' in [Value] of Select type data item.
      (※) Includes Value except "0" that converted to "0" by javascript. e.g. "0.00" or "0x00", "0.00E5", "0.00E +5"
  • Occurs at the following timing:
    • Changing choice of  radio button in task executing screen.
  • What will occur
    • Can not change radio button.

Workaround・Recovery

  • When this bug occurs, work-around as following
    • Delete template in [Edit HTML template] ([Save] after deleting input data)
    • Use [Select box] instead of [Radio button]  in Select type data item.
    • Change [Value] of Select type data item other than "0".
  • This bug has fixed in Version 8.0.0
  • For user of bug contain version except SaaS Edition,
    • Work-around above
    • Version Update

[SaaS Edition] Date / Time Data, such as Date / Time Process Started or Date Type Data Item, May Not Be Recorded Precisely.

posted Sep 11, 2011 9:21 PM by ryukichi komatsu   [ updated Nov 8, 2011 5:30 PM by Hirotaka NISHI ]

Fixed Version

  • Version 8.1.0

Affected Version and Operation

  • Version 4.0.0 〜 8.0.1
  • Entire Application

Bug Details

  • Occurs in the following environment
    • Using SaaS Edition, system timezone was set  other than Japan standard time (UTC +09:00) when registered.
  • What will occur
    • Time Saved in system may be different from actual time.

Workaround・Recovery

  • There is no Recovery when this problem occurs.
    Please wait for fixed version.
  • This Bug is due to be fixed in coming Version (8.1.0)

Notice

  • Even if this bug was fixed, wrong Date / time data saved before would not be fixed.
    We're sorry, please understand.

Detail Settings Do Not Go Back when [Undo] or [Redo] Button Pressed after Changing Data Type in Process Data Setting

posted Sep 7, 2011 11:32 PM by ryukichi komatsu   [ updated Nov 8, 2011 5:30 PM by Hirotaka NISHI ]

Fixed Version

  • Version 8.1.0

Affected Version and Operation

  • Version 8.0.0,  8.0.1
  • Operate [Undo] or [Redo] after changing data type in process data setting in process model editing screen


Bug Details

  • Occurs at the following timing
    • Changing data type of process data item in process data setting in process model editing screen
    • After that, click [Undo] or [Redo] button
  • What will occur
    • Data type goes back to it was before changing, detail setting(*) of each data type remains
      (*) e.g.  for Select type, Choice setting etc.
    • As a result, detailed setting item are inconsistent its data type
    • On [Redo], also detailed setting item are inconsistent its data type

Workaround・Recovery

  • When this bug occurs, work-around as following
    • If process data setting screen is displayed in multiple pages, move to other page and go back
    • Choose other data type and choose again data type you want, in the data type select box
      (However, this will not restore detail settings)
  • This Bug is due to be fixed in coming Version (8.1.0)

Merging May Not be Completed in Process Model with Split Condition

posted Aug 28, 2011 11:37 PM by ryukichi komatsu   [ updated Sep 21, 2011 2:38 AM by Hirotaka NISHI ]

Fixed Version

  • Version 8.0.1

Affected Version and Operation

  • Version 8.0.0 and earlier
  • Split processes come to Merging Gateway


Bug Details

  • Occurs at the following process models:
    • Process splitting into plural by 'OR Gateway' or 'AND Gateway.
  • Occurs at the following timing:
    • Merging processed when split processes arrive at Merging Gateway.
  • What will occur
    • Merging not completed and process does not go to next step.
    • In the worst case, after a period of time, there is a possibility that the whole application become unavailable.
      (Depends on performance of servers and resources)

Workaround・Recovery

  • There is no Recovery when this problem occurs.
  • Process may completed normally by rebooting the application in case with Download Edition or Customized Edition.
  • This Bug is due to be fixed in coming Version (8.0.1)

Messages May be Displayed Plurally When Clicking UserName at SideBar

posted Aug 28, 2011 9:32 PM by ryukichi komatsu   [ updated Sep 21, 2011 2:38 AM by Hirotaka NISHI ]

Fixed Version

  • Version 8.0.1

Affected Version and Operation

  • Version 8.0.0
  • Clicking [User Name] or [Topic] on right side-bar of Task Feed.


Bug Details

  • Occurs at the following timing:
    • Clicking [User Name] or [Topic] on right side-bar of Task Feed.
  • What will occur
    • Same message (Posts, Comments) may be displayed plurally.

Workaround・Recovery

  • Click [User Name] or [Topic] in main area when this occur.
  • This Bug is due to be fixed in coming Version (8.0.1)

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