This bug has been fixed.
Fixed Version
- Version 11.6
- Other than SaaS, it will be March 2018 or later (TBD)
Affected Version and Operation
- Questetra version: unknown
- Use environment
- Confirmed the problem symptom upon Chrome 64/63 on Windows 7/8.1/10
- (There is a possibility of occurrence even in other use environments)
- Enter information in [Message Start Event (Form)] and submit
Bug Details
- Occurs in operating
- Enter information in [Message Start Event (Form)] and submit
- What will occur
- Despite the process is started, an error dialogue of “System failed to retrieve data from server. Please reload this page.” may be displayed [SaaS Edition]
- Even in the same environment, sometimes it occurs and sometimes doesn’t .
- In [Download Edition] and others, message indicating completion of transmission is not displayed
- Despite the process is started, an error dialogue of “System failed to retrieve data from server. Please reload this page.” may be displayed [SaaS Edition]
Workaround ・ Recovery
- There is no way to avoid this trouble
- Even if this problem occurs, the process is started normally after sending the form, If there is no input error
This Bug is due to be fixed in the next releasing version