This bug has been fixed.

Fixed Version

  • Ver. 12.3.0

Affected Version and Operation

  • Ver. 12.2.0 and later versions
  • Saving a logo (large) image file with a size of more than 1MB

Bug Details

  • Occurred under the following conditions
    • In [Logo] from [System Settings], an original image file is saved in the [Logo (large)] section
    • The image file size is more than 1MB
  • What will occur
    • In the login screen (the screen before logging), the saved logo is not displayed


  • Please take one of the following actions
    • Update the saved image file so the size of the logo file is less than 1MB
    • Click the [Restore Default] button to stop using an original image
  • This bug is due to be fixed in the coming version (Ver. 12.3.0)

1 thought on “No Logo is Displayed in the Login Screen (Fixed)”

  1. Pingback: v12.3 2021-01-18 Added Auto-step that Cooperates with kintone – Questetra Support

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