Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 21:04 and 21:26 on 3rd of July, for occurrence of access trouble. We deeply apologize to the customers for your inconvenience.
- Occurred: 2019-07-03 21:04 [UTC +9:00]
- 2019-07-03 12:04 [UTC]
- Recovered: 2019-07-03 21:26 [UTC +9:00] (22m)
- 2019-07-03 12:26 [UTC]
Some customers using Business Plan (paid version) were not able to log in to Questetra BPM Suite.
Cause of Trouble
Application server host failure
Recovery by restarting the application server