Some of the customers of Questetra BPM Suite SaaS Edition could not log in to the service during the period between 12:04 and 12:26 on 3rd of July,2019 [UTC], for the occurrence of access trouble. We deeply apologize to the customers for your inconvenience.
- Occurred: 2019-07-03 12:04 [UTC]
- Recovered: 2019-07-03 12:26 [UTC] (22m)
Some customers using Business Plan (paid version) were not able to log in to Questetra BPM Suite.
Cause of Trouble
Application server host failure
Recovery by restarting the application server