Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 10:13 and 10:44 on 24th of July, for occurrence of access trouble. We deeply apologize to the customers for your inconvenience.
- Occurred: 2019-07-24 10:13 [UTC +9:00]
- 2019-07-22 01:13 [UTC]
- Recovered: 2019-07-24 10:44 [UTC +9:00] (31m)
- 2019-07-24 01:44 [UTC]
Some customers using Business Plan (paid version) were not able to log in to Questetra BPM Suite.
Cause of Trouble
Application server host failure
Recovery by restarting the application server