This problem has been recovered already.
Some of the customers of Questetra BPM Suite SaaS Edition could not log in to the service during the period between 01:13 and 01:44 on 24th of July , 2019 [UTC], for the occurrence of access trouble. We deeply apologize to the customers for your inconvenience.
Trouble Date
- Occurred: 2019-07-24 01:13 [UTC]
- Recovered: 2019-07-24 01:44 [UTC] (31m)
What Occurred
Some customers using Business Plan (paid version) were not able to log in to Questetra BPM Suite.
Cause of Trouble
Application server host failure
Reaction
Recovery by restarting the application server