For access trouble, some of the customers of Questetra BPM Suite SaaS Edition could not log in the service during the period of between 00:57 and 01:11 on 1st of February, 2020 [UTC]. We deeply apologize to the customers for your inconvenience.
- Occurred: 2020-02-01 00:57 [UTC]
- Recovered: 2020-02-01 01:11 [UTC] (For 14 minutes)
Some customers using Business Plan (paid version) couldn’t log in to Questetra BPM Suite.
Cause of Trouble
Application server host failure
Recovery by restarting the application server