This problem has been recovered already.

Due to access trouble, some of the customers of Questetra BPM Suite SaaS Edition could not log in the service during the period of between 18:24 and 18:55 on the 17th of September 2020 [UTC]. We apologize to the customers for your inconvenience.

Trouble Date

  • Occurred: 2020-09-17 18:34 [UTC]
  • Recovered: 2020-09-17 18:55 [UTC] (For 21 minutes)

What Occurred

Certain customers could not log in to Questetra BPM Suite.

Cause of Trouble

Application server host failure


Recovery by restarting the application server

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