Due to access trouble, some of the customers of Questetra BPM Suite SaaS Edition could not log in the service during the period of between 18:24 and 18:55 on the 17th of September 2020 [UTC]. We apologize to the customers for your inconvenience.
- Occurred: 2020-09-17 18:34 [UTC]
- Recovered: 2020-09-17 18:55 [UTC] (For 21 minutes)
Certain customers could not log in to Questetra BPM Suite.
Cause of Trouble
Application server host failure
Recovery by restarting the application server