Some of the customers of ‘Questetra BPM Suite SaaS Edition’ could not log in to the service during the period between 03:06 and 03:10 on 20th of January, 2021 (UTC), for the occurrence of access trouble. We deeply apologize for your inconvenience.
- Occurred: 2021-01-20 03:06 [UTC]
- Recovered: 2021-01-20 03:10 [UTC] (4 minutes period)
Some customers were not able to login to Questetra BPM Suite.
Cause of Trouble
Abnormal end of a server process on the application server
Recovery by restarting the server process