This problem has been recovered already.

Some of the customers of ‘Questetra BPM Suite SaaS Edition’ could not log in to the service during the period between 03:06 and 03:10 on 20th of January, 2021 (UTC), for the occurrence of access trouble. We deeply apologize for your inconvenience.

Trouble Date

  • Occurred: 2021-01-20 03:06 [UTC]
  • Recovered: 2021-01-20 03:10 [UTC] (4 minutes period)

What Occurred

Some customers were not able to login to Questetra BPM Suite.

Cause of Trouble

Abnormal end of a server process on the application server


Recovery by restarting the server process

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