A service disruption incident of the following details occurred.
We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Questetra, and we are making continuous improvements to make our systems better.
- Occurred: 2021-03-19 01:45 [UTC]
- Recovered: 2021-03-19 02:06 [UTC] (21 minutes period)
Certain customers could not log in to Questetra BPM Suite.
Cause of Trouble
It became impossible to process a new request because the processing for a specific request took a long time so the database connection became full.
Recovered naturally after long-term processing is completed