{"id":140102,"date":"2022-12-12T16:38:22","date_gmt":"2022-12-12T07:38:22","guid":{"rendered":"https:\/\/support.questetra.com\/?p=140102"},"modified":"2023-02-17T13:58:45","modified_gmt":"2023-02-17T04:58:45","slug":"bug-20221212","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/incident\/bug-20221212\/","title":{"rendered":"Thumbnail Images of Workflow Diagram May Appear Black on the App List Screen (Fixed)"},"content":{"rendered":"\n<p class=\"has-ast-global-color-6-background-color has-background wp-block-paragraph\">This bug has been fixed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fixed Version<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ver. 14.2.1<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Affected Version and Operation<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ver. 14.2.0<\/li>\n\n\n\n<li>Open [App Settings] &gt; [App List] menu.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Bug Details<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Occurs when the following operation is performed\n<ul class=\"wp-block-list\">\n<li>Open the App List screen from the [App Settings] &gt; [App List] menu<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>What will occur\n<ul class=\"wp-block-list\">\n<li>Thumbnail images of workflow diagrams displayed at the top may appear black<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Workaround\/Recovery<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Currently there is no recovery method<\/li>\n\n\n\n<li>This is a thumbnail image display issue and does not affect workflow App settings or operation<\/li>\n\n\n\n<li><s>This Bug is due to be fixed in the coming version (Ver. 14.2.1)<\/s><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fixed Version: Ver. 14.2.1<\/p>\n","protected":false},"author":3,"featured_media":102445,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[4680],"tags":[],"faq_section":[],"class_list":["post-140102","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-incident"],"jetpack_publicize_connections":[],"uagb_featured_image_src":{"full":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1",1200,675,false],"thumbnail":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=440%2C440&ssl=1",440,440,true],"medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=560%2C315&ssl=1",560,315,true],"medium_large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=768%2C432&ssl=1",768,432,true],"large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1024%2C576&ssl=1",1024,576,true],"1536x1536":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1",1200,675,true],"2048x2048":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-landscape-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-portrait-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=900%2C675&ssl=1",900,675,true],"newspack-article-block-square-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-landscape-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=800%2C600&ssl=1",800,600,true],"newspack-article-block-portrait-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=600%2C675&ssl=1",600,675,true],"newspack-article-block-square-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=800%2C675&ssl=1",800,675,true],"newspack-article-block-landscape-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=600%2C450&ssl=1",600,450,true],"newspack-article-block-portrait-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=450%2C600&ssl=1",450,600,true],"newspack-article-block-square-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=600%2C600&ssl=1",600,600,true],"newspack-article-block-landscape-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=400%2C300&ssl=1",400,300,true],"newspack-article-block-portrait-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=300%2C400&ssl=1",300,400,true],"newspack-article-block-square-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=400%2C400&ssl=1",400,400,true],"newspack-article-block-landscape-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=200%2C150&ssl=1",200,150,true],"newspack-article-block-portrait-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=150%2C200&ssl=1",150,200,true],"newspack-article-block-square-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=200%2C200&ssl=1",200,200,true],"newspack-article-block-uncropped":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1",1200,675,true]},"uagb_author_info":{"display_name":"Hirotaka NISHI","author_link":"https:\/\/support.questetra.com\/en\/author\/nishiquestetra\/"},"uagb_comment_info":1,"uagb_excerpt":"Fixed Version: Ver. 14.2.1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-ArI","jetpack-related-posts":[{"id":96201,"url":"https:\/\/support.questetra.com\/en\/incident\/bug-20201012-2\/","url_meta":{"origin":140102,"position":0},"title":"App may become uneditable if a base PDF is used by multiple Steps (Fixed)","author":"Hirotaka NISHI","date":"2020-10-12","format":false,"excerpt":"Fixed Version: Ver. 12.2.1","rel":"","context":"In &quot;Incident Info&quot;","block_context":{"text":"Incident Info","link":"https:\/\/support.questetra.com\/en\/category\/incident\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":76624,"url":"https:\/\/support.questetra.com\/en\/incident\/bug-20190522\/","url_meta":{"origin":140102,"position":1},"title":"Modeling feature, some Help Buttons don&#8217;t Work (Fixed)","author":"Hirotaka NISHI","date":"2019-05-22","format":false,"excerpt":"Fixed Version: Ver. 11.11.0","rel":"","context":"In &quot;Incident Info&quot;","block_context":{"text":"Incident Info","link":"https:\/\/support.questetra.com\/en\/category\/incident\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":87190,"url":"https:\/\/support.questetra.com\/en\/incident\/bug-20200410\/","url_meta":{"origin":140102,"position":2},"title":"In [My Tasks\/Offered] Scroll Position is Not Retained when Returning to the List (Fixed)","author":"Hirotaka NISHI","date":"2020-04-10","format":false,"excerpt":"Fixed Version: Ver. 12.0.0","rel":"","context":"In &quot;Incident Info&quot;","block_context":{"text":"Incident Info","link":"https:\/\/support.questetra.com\/en\/category\/incident\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":88515,"url":"https:\/\/support.questetra.com\/en\/incident\/bug-20200526\/","url_meta":{"origin":140102,"position":3},"title":"An Error May Occur in \u201cService Task (HTTP Request to Start Event)\u201d at Execution (Fixed)","author":"Hirotaka NISHI","date":"2020-05-26","format":false,"excerpt":"Fixed Version: Ver. 12.1.0","rel":"","context":"In &quot;Incident Info&quot;","block_context":{"text":"Incident Info","link":"https:\/\/support.questetra.com\/en\/category\/incident\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":96155,"url":"https:\/\/support.questetra.com\/en\/incident\/bug-20201012\/","url_meta":{"origin":140102,"position":4},"title":"No Logo is Displayed in the Login Screen (Fixed)","author":"Hirotaka NISHI","date":"2020-10-12","format":false,"excerpt":"Fixed Version: Ver. 12.3.0","rel":"","context":"In &quot;Incident Info&quot;","block_context":{"text":"Incident Info","link":"https:\/\/support.questetra.com\/en\/category\/incident\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":87684,"url":"https:\/\/support.questetra.com\/en\/versions\/version-1200\/","url_meta":{"origin":140102,"position":5},"title":"v12.0 2020-05-11 Modeling Feature Completely Transits from Flash to HTML5","author":"Hirotaka NISHI","date":"2020-04-27","format":false,"excerpt":"The Flash version of the modeling function will be abolished and will be fully migrated to the HTML5 version. Also, snapshots will be automatically saved while editing an App.","rel":"","context":"In &quot;Version Info&quot;","block_context":{"text":"Version Info","link":"https:\/\/support.questetra.com\/en\/versions\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/version-1200-fi-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/version-1200-fi-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/version-1200-fi-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/version-1200-fi-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/version-1200-fi-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1","_links":{"self":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/140102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/comments?post=140102"}],"version-history":[{"count":6,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/140102\/revisions"}],"predecessor-version":[{"id":142602,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/140102\/revisions\/142602"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/media\/102445"}],"wp:attachment":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/media?parent=140102"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/categories?post=140102"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/tags?post=140102"},{"taxonomy":"faq_section","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/faq_section?post=140102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}