{"id":144384,"date":"2023-04-04T13:51:02","date_gmt":"2023-04-04T04:51:02","guid":{"rendered":"https:\/\/support.questetra.com\/?p=144384"},"modified":"2023-04-04T13:51:04","modified_gmt":"2023-04-04T04:51:04","slug":"insidesales-20230328","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/templates\/insidesales-20230328\/","title":{"rendered":"Internal Sales Management Process"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><div class=\"su-box su-box-style-default\" id=\"\" style=\"border-color:#44bbbb;border-radius:10px;max-width:none\"><div class=\"su-box-title\" style=\"background-color:#77eeee;color:#000000;border-top-left-radius:8px;border-top-right-radius:8px\">Internal Sales Management Process 20230328<\/div><div class=\"su-box-content su-u-clearfix su-u-trim\" style=\"border-bottom-left-radius:8px;border-bottom-right-radius:8px\">This process is used to record internal sales contact activities.\nThe person in charge makes contact with the lead and enters information such as the introduction schedule according to the screen.\nA score is calculated from the entered information, and only leads that meet certain criteria (SAL: Sales Accepted Lead) are passed on to the sales force (field sales).<\/div><\/div>\n\n\n<div class=\"su-spoiler su-spoiler-style-modern-light su-spoiler-icon-plus-square-2\" data-anchor=\"swimlane\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Workers (Number of swimlanes: 4)<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<ul class=\"fa-ul wp-block-list\">\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"fas fa-user fa-lg\" style=\"color:#333333;\"><\/i><\/span><\/span><strong>Accounts \/ Internal Sales<\/strong>\n<ul class=\"wp-block-list\">\n<li>Internal Sales Representative or Sales Representative (Field Sales)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"fas fa-user fa-lg\" style=\"color:#333333;\"><\/i><\/span><\/span><strong>Internal Sales<\/strong>\n<ul class=\"wp-block-list\">\n<li>Internal Sales Representative<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"fas fa-user fa-lg\" style=\"color:#333333;\"><\/i><\/span><\/span><strong>Internal Sales Leader<\/strong>\n<ul class=\"wp-block-list\">\n<li>Internal Sales Leader<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"fas fa-user fa-lg\" style=\"color:#333333;\"><\/i><\/span><\/span><strong>Account Sales<\/strong>\n<ul class=\"wp-block-list\">\n<li>Sales (Field Sales) Representative<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n<div class=\"su-spoiler su-spoiler-style-modern-light su-spoiler-icon-plus-square-2\" data-anchor=\"nodes\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Workflow (Workflow diagram complexity: 22)<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<ul class=\"fa-ul wp-block-list\">\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"far fa-rectangle-landscape fa-lg\" style=\"color:#4a86e8;\"><\/i><span class=\"fa-layers-text\" data-fa-transform=\"shrink-8\">9<\/span><\/span><\/span><strong>0. Manual start<\/strong>\n<ul class=\"wp-block-list\">\n<li>Internal sales or field sales representatives manually enter the lead&#8217;s information.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"far fa-rectangle-landscape fa-lg\" style=\"color:#4a86e8;\"><\/i><span class=\"fa-layers-text\" data-fa-transform=\"shrink-8\">7<\/span><\/span><\/span><strong>1. Interviews with prospective clients<\/strong>\n<ul class=\"wp-block-list\">\n<li>The internal sales representative interviews the lead and enters the results.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"far fa-rectangle-landscape fa-lg\" style=\"color:#4a86e8;\"><\/i><span class=\"fa-layers-text\" data-fa-transform=\"shrink-8\">14<\/span><\/span><\/span><strong>2. Exit Check<\/strong>\n<ul class=\"wp-block-list\">\n<li>The team leader determines if it is safe to close the lead.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"far fa-rectangle-landscape fa-lg\" style=\"color:#4a86e8;\"><\/i><span class=\"fa-layers-text\" data-fa-transform=\"shrink-8\">17<\/span><\/span><\/span><strong>3. SAL Evaluation (Management)<\/strong>\n<ul class=\"wp-block-list\">\n<li>The sales representative enters the results of the evaluation of the lead passed on.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"fal fa-rectangle-landscape fa-lg\" style=\"color:#666666;\"><\/i><span class=\"fa-layers-text\" data-fa-transform=\"shrink-8\">73<\/span><\/span><\/span><strong>x1. Retrieved from other apps (lead management)<\/strong>\n\n\n<ul class=\"wp-block-list\">\n<li>The workflow platform retrieves data from the past lead management process (to determine if a lead has been contacted in the past).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"fal fa-rectangle-landscape fa-lg\" style=\"color:#666666;\"><\/i><span class=\"fa-layers-text\" data-fa-transform=\"shrink-8\">76<\/span><\/span><\/span><strong>x2. Set with past contact<\/strong>\n<ul class=\"wp-block-list\">\n<li>The workflow platform will be flagged as having past contact.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"fal fa-rectangle-landscape fa-lg\" style=\"color:#666666;\"><\/i><span class=\"fa-layers-text\" data-fa-transform=\"shrink-8\">29<\/span><\/span><\/span><strong>x3-1. Subject, SAL processing result set<\/strong>\n<ul class=\"wp-block-list\">\n<li>The workflow platform sets the subject and SAL processing results.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"fal fa-rectangle-landscape fa-lg\" style=\"color:#666666;\"><\/i><span class=\"fa-layers-text\" data-fa-transform=\"shrink-8\">18<\/span><\/span><\/span><strong>x3-2. Subject, SAL processing result set<\/strong>\n<ul class=\"wp-block-list\">\n<li>The workflow platform sets the subject and SAL processing results.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"fal fa-rectangle-landscape fa-lg\" style=\"color:#666666;\"><\/i><span class=\"fa-layers-text\" data-fa-transform=\"shrink-8\">28<\/span><\/span><\/span><strong>x3-3. Subject, SAL processing result set<\/strong>\n<ul class=\"wp-block-list\">\n<li>The workflow platform sets the subject and SAL processing results.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n<div class=\"su-spoiler su-spoiler-style-modern-light su-spoiler-icon-plus-square-2\" data-anchor=\"nodes\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Business process variables to be passed (number of data items: 48)<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<ul class=\"fa-ul wp-block-list\">\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Radio Button)\"><\/i><\/span><strong>Lead type<\/strong> <span style=\"font-style:italic; color:#009900\">q_lead_kind<\/span> <code>11<\/code><span style=\"color:#990000;\">*<\/span>\n<ul class=\"wp-block-list\">\n<li>Stores the type of lead occurrence.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span><strong>Email address<\/strong> <span style=\"font-style:italic; color:#009900\">q_email<\/span> <code>0<\/code><span style=\"color:#990000;\">*<\/span>\n<ul class=\"wp-block-list\">\n<li>Stores the email address of the lead.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span><strong>Company Name<\/strong> <span style=\"font-style:italic; color:#009900\">q_corp_name<\/span> <code>1<\/code><span style=\"color:#990000;\">*<\/span>\n<ul class=\"wp-block-list\">\n<li>Stores the name of the company to which the lead belongs.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span><strong>Contact person&#8217;s name<\/strong> <span style=\"font-style:italic; color:#009900\">q_person_name<\/span> <code>2<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the name of the person in charge of the lead.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span><strong>Phone number<\/strong> <span style=\"font-style:italic; color:#009900\">q_tel_no<\/span> <code>3<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the phone number of the lead.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span><strong>Department Title<\/strong> <span style=\"font-style:italic; color:#009900\">q_div_name<\/span> <code>4<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the name of the lead&#8217;s departmental position.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span><strong>Workflow platform ID<\/strong> <span style=\"font-style:italic; color:#009900\">q_wf_platform_id<\/span> <code>6<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the workflow platform ID of the Trial that the lead applied for.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-clock fa-lg\" style=\"color:#5FB404;\" title=\"Datetime\"><\/i><\/span><strong>Trial Start Date<\/strong> <span style=\"font-style:italic; color:#009900\">q_trial_start_datetime<\/span> <code>28<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the start date and time of the Trial for which the lead has applied.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-clock fa-lg\" style=\"color:#5FB404;\" title=\"Datetime\"><\/i><\/span><strong>Trial Expected completion date and time<\/strong> <span style=\"font-style:italic; color:#009900\">q_trial_end_datetime<\/span> <code>29<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the end date and time of the Trial for which the lead has applied.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Check Box)\"><\/i><\/span><strong>Matters to be discussed (Motivation for lead)<\/strong> <span style=\"font-style:italic; color:#009900\">q_mql_motivation<\/span> <code>48<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the consultation (motive) of the lead.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span><strong>Customer Message<\/strong> <span style=\"font-style:italic; color:#009900\">q_message<\/span> <code>5<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the message when a lead makes a Trial application.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>\u25c6 BANTCH Information Conformance Requirements \/ Motivation Score<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>21<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Radio Button)\"><\/i><\/span><strong>Budget<\/strong> <span style=\"font-style:italic; color:#009900\">q_fit_gap_bagdet<\/span> <code>30<\/code><span style=\"color:#990000;\">*<\/span>\n<ul class=\"wp-block-list\">\n<li>Stores the results of hearings on the budget.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>Budget details<\/strong> <span style=\"font-style:italic; color:#009900\">q_bantch_condition_badget<\/span> <code>12<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>Spacer (1\/4)<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>36<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Radio Button)\"><\/i><\/span><strong>Authority (Approver\/position)<\/strong> <span style=\"font-style:italic; color:#009900\">q_fit_gap_authority<\/span> <code>31<\/code><span style=\"color:#990000;\">*<\/span>\n<ul class=\"wp-block-list\">\n<li>Stores the results of interviews regarding the decision maker.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>Authority (Decision-Maker\/Position) Details<\/strong> <span style=\"font-style:italic; color:#009900\">q_bantch_condition_Authority<\/span> <code>22<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>Spacer (1\/4)<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>37<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Radio Button)\"><\/i><\/span><strong>Needs<\/strong> <span style=\"font-style:italic; color:#009900\">q_fit_gap_needs<\/span> <code>32<\/code><span style=\"color:#990000;\">*<\/span>\n<ul class=\"wp-block-list\">\n<li>Stores the results of interviews regarding needs.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>Needs details<\/strong> <span style=\"font-style:italic; color:#009900\">q_bantch_condition_needs<\/span> <code>23<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>Spacer (1\/4)<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>38<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Radio Button)\"><\/i><\/span><strong>Timing (Examination period)<\/strong> <span style=\"font-style:italic; color:#009900\">q_fit_gap_timing<\/span> <code>33<\/code><span style=\"color:#990000;\">*<\/span>\n<ul class=\"wp-block-list\">\n<li>Stores the results of the hearing regarding the timing of the study.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>Timing details<\/strong> <span style=\"font-style:italic; color:#009900\">q_bantch_condition_timing<\/span> <code>24<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>Spacer (1\/4)<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>39<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Radio Button)\"><\/i><\/span><strong>Competitor<\/strong> <span style=\"font-style:italic; color:#009900\">q_fit_gap_competitor<\/span> <code>34<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the results of the hearing regarding the conflict.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>Competitor details<\/strong> <span style=\"font-style:italic; color:#009900\">q_bantch_condition_competitor<\/span> <code>25<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>Spacer (1\/4)<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>40<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Radio Button)\"><\/i><\/span> <strong>Human resources<\/strong> <span style=\"font-style:italic; color:#009900\">q_fit_gap_human_resources<\/span> <code>35<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>Human resources details<\/strong> <span style=\"font-style:italic; color:#009900\">q_bantch_condition_human_resources<\/span> <code>26<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>Spacer (1\/4)<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>41<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span><strong>Product Description Results<\/strong> <span style=\"font-style:italic; color:#009900\">q_result_of_service_introduction<\/span> <code>42<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the results of product explanations (when, to whom, what was explained, and what was understood).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Check Box)\"><\/i><\/span><strong>Motivation score<\/strong> <span style=\"font-style:italic; color:#009900\">q_motivation_score<\/span> <code>13<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores information obtained from customer behavior and interview results regarding lead motivation.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-percent fa-lg\" style=\"color:#B45F04;\" title=\"Numeric\"><\/i><\/span><strong>SAL  Point<\/strong> <span style=\"font-style:italic; color:#009900\">q_mql_point<\/span> <code>8<\/code><span style=\"color:#990000;\">*<\/span>\n<ul class=\"wp-block-list\">\n<li>Stores the results of point calculations from the lead&#8217;s motivation score.<\/li>\n\n\n\n<li> <span style=\"color:#9DCCE0;\">0<\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>\u25c6 Motivation Score Table<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>43<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Check Box)\"><\/i><\/span><strong>SAL conformity conditions<\/strong> <span style=\"font-style:italic; color:#009900\">q_MQL_conditions<\/span> <code>54<\/code><span style=\"color:#990000;\">*<\/span>\n<ul class=\"wp-block-list\">\n<li>Stores the results of checking whether a lead conforms to the SAL.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>\u25c6 Marketing Department: Evaluation<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>15<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Radio Button)\"><\/i><\/span><strong>Validity (Ma)<\/strong> <span style=\"font-style:italic; color:#009900\">q_validity_marketing<\/span> <code>17<\/code><span style=\"color:#990000;\">*<\/span>\n<ul class=\"wp-block-list\">\n<li>As the marketing department (the inside sales department), store whether the termination decision was reasonable.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>Validity comments (Ma)<\/strong> <span style=\"font-style:italic; color:#009900\">q_validity_comment_marketing<\/span> <code>19<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>Spacer (1\/4)<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>45<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>\u25c6 Sales Department: Evaluation<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>16<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Radio Button)\"><\/i><\/span><strong>Relevance (management)<\/strong> <span style=\"font-style:italic; color:#009900\">q_validity_sales<\/span> <code>18<\/code><span style=\"color:#990000;\">*<\/span>\n<ul class=\"wp-block-list\">\n<li>Stores whether the decision to be given the lead as a sales department (field sales department) was reasonable.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>Validity comments (management)<\/strong> <span style=\"font-style:italic; color:#009900\">q_validity_comment_sales<\/span> <code>20<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>\u25c6 System usage information<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>9<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Radio Button)\"><\/i><\/span><strong>SAL processing results<\/strong> <span style=\"font-style:italic; color:#009900\">q_mql_result<\/span> <code>47<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the result of how it was processed as a lead.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Radio Button)\"><\/i><\/span><strong>Sales contact made<\/strong> <span style=\"font-style:italic; color:#009900\">q_sales_touch<\/span> <code>7<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores whether or not a sales contact has already been made in the past.<\/li>\n\n\n\n<li> <span style=\"color:#9DCCE0;\">false<\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-comments fa-lg\" style=\"color:#045FB4;\" title=\"Discussion\"><\/i><\/span><strong>Communication records<\/strong> <span style=\"font-style:italic; color:#009900\">q_communication<\/span> <code>14<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores notes and comments.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span><strong>Historical contact data csv<\/strong> <span style=\"font-style:italic; color:#009900\">q_csv<\/span> <code>57<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores data csv retrieved from past lead management processes (to determine if a lead has been contacted in the past).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-percent fa-lg\" style=\"color:#B45F04;\" title=\"Numeric\"><\/i><\/span><strong>Historical contact data count<\/strong> <span style=\"font-style:italic; color:#009900\">q_count<\/span> <code>58<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the number of data retrieved from past lead management processes (to determine if a lead has been contacted in the past).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-right has-small-font-size wp-block-paragraph\"><i class=\"fal fa-graduation-cap\"><\/i> <span style=\"font-style:italic; color:#009900\">Field name<\/span>, <code>Num<\/code>, <span style=\"color:#9DCCE0;\">Initial value<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><i class=\"fal fa-cloud-download-alt\"><\/i> Download<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/drive.google.com\/uc?id=1_qArRm2HK-HPY4_GFMjcUWTiaan_tvyb&amp;export=download\" target=\"_blank\" rel=\"noreferrer noopener\">insidesales-20230328-en.qar<\/a>\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/drive.google.com\/uc?id=1HT9DC2PTPiKVpxmhL_VNv2BJDfZMnxcX&amp;export=download\" target=\"_blank\" rel=\"noreferrer noopener\">insidesales-20230328-en.csv<\/a> (for importing data item definitions)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-right has-small-font-size wp-block-paragraph\"><i class=\"fal fa-info-circle\"><\/i> Available only in <span style=\"color:#4a86e8\" class=\"has-inline-color\"><strong>Professional<\/strong><\/span> Edition.<\/p>\n\n\n<div class=\"su-divider su-divider-style-dashed\" style=\"margin:30px 0;border-width:8px;border-color:#009900\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><i class=\"fal fa-lightbulb-exclamation\"><\/i> Notes<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For the part that starts a process from another workflow application and the part that starts a process for another workflow application, adjust the settings according to the workflow application you wish to link.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><i class=\"fal fa-images\"><\/i> Capture<\/h3>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"979\" height=\"630\" data-attachment-id=\"144528\" data-permalink=\"https:\/\/support.questetra.com\/en\/templates\/insidesales-20230328\/attachment\/insidesales-20230328-capture-en\/\" data-orig-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/insidesales-20230328-capture-en.jpg?fit=1159%2C746&amp;ssl=1\" data-orig-size=\"1159,746\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"insidesales-20230328-capture-en\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/insidesales-20230328-capture-en.jpg?fit=979%2C630&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/insidesales-20230328-capture-en-979x630.jpg?resize=979%2C630&#038;ssl=1\" alt=\"\" class=\"wp-image-144528\" srcset=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/insidesales-20230328-capture-en.jpg?resize=979%2C630&amp;ssl=1 979w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/insidesales-20230328-capture-en.jpg?resize=489%2C315&amp;ssl=1 489w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/insidesales-20230328-capture-en.jpg?resize=768%2C494&amp;ssl=1 768w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/insidesales-20230328-capture-en.jpg?w=1159&amp;ssl=1 1159w\" sizes=\"auto, (max-width: 979px) 100vw, 979px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"540\" data-attachment-id=\"144548\" data-permalink=\"https:\/\/support.questetra.com\/en\/templates\/insidesales-20230328\/attachment\/insidesales-20230328-capture2-en\/\" data-orig-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/insidesales-20230328-capture2-en.png?fit=960%2C540&amp;ssl=1\" data-orig-size=\"960,540\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"insidesales-20230328-capture2-en\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/insidesales-20230328-capture2-en.png?fit=960%2C540&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/insidesales-20230328-capture2-en.png?resize=960%2C540&#038;ssl=1\" alt=\"\" class=\"wp-image-144548\" srcset=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/insidesales-20230328-capture2-en.png?w=960&amp;ssl=1 960w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/insidesales-20230328-capture2-en.png?resize=560%2C315&amp;ssl=1 560w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/insidesales-20230328-capture2-en.png?resize=768%2C432&amp;ssl=1 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><i class=\"fal fa-balance-scale\"><\/i> See also<\/h3>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-questetra-support wp-block-embed-questetra-support\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"JUqiIMhTlf\"><a href=\"https:\/\/support.questetra.com\/en\/addons\/questetra-bpms-process-batch-extract-as-tsv-2022\/\">Questetra BPMS: \u6848\u4ef6, TSV\u4e00\u62ec\u62bd\u51fa<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Questetra BPMS: \u6848\u4ef6, TSV\u4e00\u62ec\u62bd\u51fa&#8221; &#8212; Questetra Support\" src=\"https:\/\/support.questetra.com\/ja\/addons\/questetra-bpms-process-batch-extract-as-tsv-2022\/embed\/#?secret=y4fe0wDT8l#?secret=JUqiIMhTlf\" data-secret=\"JUqiIMhTlf\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>This process is used to record internal sales contact activities.<br \/>\nThe person in charge makes contact with the lead and enters information such as the introduction schedule according to the screen.<br \/>\nA score is calculated from the entered information, and only leads that meet certain criteria (SAL: Sales Accepted Lead) are passed on to the sales force (field sales).<\/p>\n","protected":false},"author":30,"featured_media":144526,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[156],"tags":[321],"class_list":["post-144384","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-templates","tag-information-control"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?fit=960%2C540&ssl=1","uagb_featured_image_src":{"full":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?fit=960%2C540&ssl=1",960,540,false],"thumbnail":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?resize=440%2C440&ssl=1",440,440,true],"medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?fit=560%2C315&ssl=1",560,315,true],"medium_large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?fit=768%2C432&ssl=1",768,432,true],"large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?fit=960%2C540&ssl=1",960,540,true],"1536x1536":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?fit=960%2C540&ssl=1",960,540,true],"2048x2048":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?fit=960%2C540&ssl=1",960,540,true],"newspack-article-block-landscape-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?resize=960%2C540&ssl=1",960,540,true],"newspack-article-block-portrait-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?resize=900%2C540&ssl=1",900,540,true],"newspack-article-block-square-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?resize=960%2C540&ssl=1",960,540,true],"newspack-article-block-landscape-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?resize=800%2C540&ssl=1",800,540,true],"newspack-article-block-portrait-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?resize=600%2C540&ssl=1",600,540,true],"newspack-article-block-square-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?resize=800%2C540&ssl=1",800,540,true],"newspack-article-block-landscape-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?resize=600%2C450&ssl=1",600,450,true],"newspack-article-block-portrait-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?resize=450%2C540&ssl=1",450,540,true],"newspack-article-block-square-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?resize=600%2C540&ssl=1",600,540,true],"newspack-article-block-landscape-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?resize=400%2C300&ssl=1",400,300,true],"newspack-article-block-portrait-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?resize=300%2C400&ssl=1",300,400,true],"newspack-article-block-square-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?resize=400%2C400&ssl=1",400,400,true],"newspack-article-block-landscape-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?resize=200%2C150&ssl=1",200,150,true],"newspack-article-block-portrait-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?resize=150%2C200&ssl=1",150,200,true],"newspack-article-block-square-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?resize=200%2C200&ssl=1",200,200,true],"newspack-article-block-uncropped":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eyecatch-insidesales-20230328-en.png?fit=960%2C540&ssl=1",960,540,true]},"uagb_author_info":{"display_name":"Peter Glover","author_link":"https:\/\/support.questetra.com\/en\/author\/petergloverquestetra\/"},"uagb_comment_info":0,"uagb_excerpt":"This process is used to record internal sales contact activities. The person in charge makes contact with the lead and enters information such as the introduction schedule according to the screen. A score is calculated from the entered information, and only leads that meet certain criteria (SAL: Sales Accepted Lead) are passed on to the&hellip;","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-ByM","jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":155095,"url":"https:\/\/support.questetra.com\/en\/templates\/insidesales-20231130\/","url_meta":{"origin":144384,"position":0},"title":"Internal Sales Management, ChatGPT Collaboration Issue Forecast","author":"Tsuyoshi Kusaka","date":"2023-12-12","format":false,"excerpt":"This is a process for recording internal sales contact activities. The contact person collects customer information and inputs information about the business, company size, etc. Based on the entered customer information, ChatGPT predicts the issues the customer may have. The contact person can consider proposals based on the predicted issues.","rel":"","context":"In &quot;Workflow Apps&quot;","block_context":{"text":"Workflow Apps","link":"https:\/\/support.questetra.com\/en\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/12\/Website-Images-Diagrams-2023-1.png?fit=960%2C540&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/12\/Website-Images-Diagrams-2023-1.png?fit=960%2C540&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/12\/Website-Images-Diagrams-2023-1.png?fit=960%2C540&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/12\/Website-Images-Diagrams-2023-1.png?fit=960%2C540&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":152697,"url":"https:\/\/support.questetra.com\/en\/templates\/lead-management-process-hubspot-notification-email-import\/","url_meta":{"origin":144384,"position":1},"title":"Lead Management Process, HubSpot Notification Email Import","author":"furuzo","date":"2023-10-02","format":false,"excerpt":"This workflow receives HubSpot notification emails and manages customer outreach. The company name, customer name, etc., mentioned in the notification email are automatically stored as independent data. The results of the approach are also stored according to the sales activity.","rel":"","context":"In &quot;Workflow Apps&quot;","block_context":{"text":"Workflow Apps","link":"https:\/\/support.questetra.com\/en\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/10\/eyecatch-lead-management-process-for-hubspot-mail-20220817-en.png?fit=960%2C540&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/10\/eyecatch-lead-management-process-for-hubspot-mail-20220817-en.png?fit=960%2C540&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/10\/eyecatch-lead-management-process-for-hubspot-mail-20220817-en.png?fit=960%2C540&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/10\/eyecatch-lead-management-process-for-hubspot-mail-20220817-en.png?fit=960%2C540&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":151437,"url":"https:\/\/support.questetra.com\/en\/templates\/meeting-report-process\/","url_meta":{"origin":144384,"position":2},"title":"Meeting Report App","author":"Tsuyoshi Kusaka","date":"2023-09-21","format":false,"excerpt":"This is the process by which sales representatives record and share the results of meetings with customers. The sales representative registers the appointment in advance and enters the results after the meeting has taken place. 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The service to be provided is determined according to the sales representative's proposal. 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