{"id":158478,"date":"2024-02-26T18:01:46","date_gmt":"2024-02-26T09:01:46","guid":{"rendered":"https:\/\/support.questetra.com\/?p=158478"},"modified":"2026-09-24T10:46:54","modified_gmt":"2026-09-24T01:46:54","slug":"shipment-bpo-flow-force-change-person-20230919","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/templates\/shipment-bpo-flow-force-change-person-20230919\/","title":{"rendered":"Shipping Flow, Forced Change of Personnel"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><div class=\"su-box su-box-style-default\" id=\"\" style=\"border-color:#0b6305;border-radius:3px;max-width:none\"><div class=\"su-box-title\" style=\"background-color:#3E9638;color:#FFFFFF;border-top-left-radius:1px;border-top-right-radius:1px\">Shipping Flow, Forced Change of Personnel 20230919<\/div><div class=\"su-box-content su-u-clearfix su-u-trim\" style=\"border-bottom-left-radius:1px;border-bottom-right-radius:1px\">This is a shipping BPO flow where packaging and inspection work is outsourced. If the packing\/inspection process is not completed for 2 hours, the work will be automatically transferred to another person.<\/div><\/div>\n\n\n<div class=\"su-spoiler su-spoiler-style-modern-light su-spoiler-icon-plus-square-2\" data-anchor=\"swimlane\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Worker (#of Swimlane: 7)<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<ul class=\"wp-block-list fa-ul\">\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"fas fa-user fa-lg\" style=\"color:#333333;\"><\/i><\/span><\/span> <strong>Mail Order Management Team<\/strong> <\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"fas fa-user fa-lg\" style=\"color:#333333;\"><\/i><\/span><\/span> <strong>Leader<\/strong> <\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"fas fa-user fa-lg\" style=\"color:#333333;\"><\/i><\/span><\/span> <strong>Accounting<\/strong> <\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"fas fa-user fa-lg\" style=\"color:#333333;\"><\/i><\/span><\/span> <strong>Packaging (outsourced)<\/strong> <\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"fas fa-user fa-lg\" style=\"color:#333333;\"><\/i><\/span><\/span> <strong>Packing (outsourced: change of person in charge)<\/strong> <\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"fas fa-user fa-lg\" style=\"color:#333333;\"><\/i><\/span><\/span> <strong>Meter Reading (outsourced)<\/strong> <\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"fas fa-user fa-lg\" style=\"color:#333333;\"><\/i><\/span><\/span> <strong>Meter Reading (outsourced: change of person in charge)<\/strong> <\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n<div class=\"su-spoiler su-spoiler-style-modern-light su-spoiler-icon-plus-square-2\" data-anchor=\"nodes\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Business Flow (Complexity of Workflow: 24)<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<ul class=\"wp-block-list fa-ul\">\n<li><strong>1. Input Shipping Instruction<\/strong>\n<ul class=\"wp-block-list\">\n<li>The person in charge enters the shipping instructions to the contractor.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>1x. Re-enter Data<\/strong>\n<ul class=\"wp-block-list\">\n<li>The person in charge will correct the instructions and resubmit.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>2. Confirm Shipping Instructions<\/strong>\n<ul class=\"wp-block-list\">\n<li>The person in charge&#8217;s supervisor will check the instructions and send it back if there are any deficiencies.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>3. Payment Confirmation<\/strong>\n<ul class=\"wp-block-list\">\n<li>Accounting staff confirm the payment<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"far fa-rectangle-landscape fa-lg\" style=\"color:#4a86e8;\"><\/i><span class=\"fa-layers-text\" data-fa-transform=\"shrink-8\">21<\/span><\/span><\/span><strong>4-1. Packing Completed<\/strong>\n<ul class=\"wp-block-list\">\n<li>Contractor will check and report packaging\/shipping<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>4. Packing Completed<\/strong>\n<ul class=\"wp-block-list\">\n<li>Contractor will check and report packaging\/shipping<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"far fa-rectangle-landscape fa-lg\" style=\"color:#4a86e8;\"><\/i><span class=\"fa-layers-text\" data-fa-transform=\"shrink-8\">23<\/span><\/span><\/span><strong>5-1. Inspection Completed<\/strong>\n<ul class=\"wp-block-list\">\n<li>The contractor will check and report the meter reading work.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>5. Inspection Completed<\/strong>\n<ul class=\"wp-block-list\">\n<li>The contractor will check and report the meter reading work.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n<div class=\"su-spoiler su-spoiler-style-modern-light su-spoiler-icon-plus-square-2 su-spoiler-closed\" data-anchor=\"diagram\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Workflow Diagram (click to open)<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/shipment-bpo-flow-force-change-person-20230919-diagram-en.jpg?ssl=1\" alt=\"\" class=\"wp-image-98238\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>BPMN Icons\n<ul class=\"wp-block-list\">\n<li>Start Event<\/li>\n\n\n\n<li>End Event<\/li>\n\n\n\n<li>Join Gateway<\/li>\n\n\n\n<li><a href=\"https:\/\/support.questetra.com\/en\/bpmn-icons\/exclusive-gateway\/\">XOR Gateway<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.questetra.com\/en\/bpmn-icons\/throwing-message-intermediate-event-email\/\">Throwing Message Intermediate Event (email)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.questetra.com\/en\/bpmn-icons\/human-task\/\" target=\"_blank\" rel=\"noreferrer noopener\">Human Task<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n<div class=\"su-spoiler su-spoiler-style-modern-light su-spoiler-icon-plus-square-2\" data-anchor=\"nodes\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Business Process Variables (#of Data Item: 24)<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<ul class=\"wp-block-list fa-ul\">\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>Internal Communication<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>38<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-comments fa-lg\" style=\"color:#045FB4;\" title=\"Discussion\"><\/i><\/span> <strong>Memo<\/strong> <span style=\"font-style:italic; color:#009900\">q_Memo<\/span> <code>39<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>\u25bc Order Information (excluding delivery note items) \u25bc<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>0<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-percent fa-lg\" style=\"color:#B45F04;\" title=\"Numeric\"><\/i><\/span> <strong>Customer ID<\/strong> <span style=\"font-style:italic; color:#009900\">q_Customer_ID<\/span> <code>1<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span> <strong>Customer Email Address<\/strong> <span style=\"font-style:italic; color:#009900\">q_Email<\/span> <code>2<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Check Box)\"><\/i><\/span><strong>Advance Payment Confirmation<\/strong><span style=\"font-style:italic; color:#009900\">q_Payment_Confirmation<\/span><code>3<\/code>\n<ul class=\"wp-block-list\">\n<li>Select whether or not advance payment confirmation is required.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Check Box)\"><\/i><\/span><strong>Meter Reading Inspection<\/strong><span style=\"font-style:italic; color:#009900\">q_Inspection<\/span><code>4<\/code>\n<ul class=\"wp-block-list\">\n<li>Select whether or not a meter reading inspection is required.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>\u25bc Delivery Slip \u25bc<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>5<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span> <strong>\u25c6 Company<\/strong> <span style=\"font-style:italic; color:#009900\">q_Company<\/span> <code>6<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>\u25c6 Zip Code + Address<\/strong> <span style=\"font-style:italic; color:#009900\">q_Address<\/span> <code>7<\/code> <span style=\"color:#990000;\">*<\/span><\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>\u25c6 Name + Department Name<\/strong> <span style=\"font-style:italic; color:#009900\">q_Customer<\/span> <code>8<\/code> <span style=\"color:#990000;\">*<\/span><\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-clock fa-lg\" style=\"color:#5FB404;\" title=\"Datetime\"><\/i><\/span> <strong>\u25c6 Desired Delivery Time<\/strong> <span style=\"font-style:italic; color:#009900\">q_Delivery_Time<\/span> <code>9<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span><strong>Invoice Name<\/strong><span style=\"font-style:italic; color:#009900\">q_Invoice_Name<\/span><code>10<\/code>\n<ul class=\"wp-block-list\">\n<li>File name of the file generated by x1. &#8220;Initial value&#8221; = Process start date and time &#8211; Process ID (5 digits)<\/li>\n\n\n\n<li> <span style=\"color:#0693E3;\">#{#format(processInstanceStartDatetime, &#8216;yyyyMMdd&#8217;)}-#{#sformat(&#8216;%05d&#8217;, processInstanceId)}.pdf<\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-copy fa-lg\" style=\"color:#04B404;\" title=\"File\"><\/i><\/span><strong>Invoice File<\/strong><span style=\"font-style:italic; color:#009900\">q_Invoice<\/span><code>11<\/code>\n<ul class=\"wp-block-list\">\n<li>Save the file generated with x1.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-table fa-lg\" style=\"color:#0404B4;\" title=\"Table\"><\/i><\/span> <strong>Details Table<\/strong> <span style=\"font-style:italic; color:#009900\">q_Details<\/span> <code>32<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span><strong>Total 1<\/strong><span style=\"font-style:italic; color:#009900\">q_Label_Subtotal<\/span><code>34<\/code>\n<ul class=\"wp-block-list\">\n<li> <span style=\"color:#0693E3;\">Subtotal (excluding tax)<\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-percent fa-lg\" style=\"color:#B45F04;\" title=\"Numeric\"><\/i><\/span> <strong>Subtotal (excluding tax)<\/strong> <span style=\"font-style:italic; color:#009900\">q_Subtotal<\/span> <code>28<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span> <strong>Total 2<\/strong> <span style=\"font-style:italic; color:#009900\">q_Label_Discount<\/span> <code>35<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-percent fa-lg\" style=\"color:#B45F04;\" title=\"Numeric\"><\/i><\/span> <strong>Discount<\/strong> <span style=\"font-style:italic; color:#009900\">q_Discount<\/span> <code>33<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span><strong>Total 3<\/strong><span style=\"font-style:italic; color:#009900\">q_Label_Tax<\/span><code>36<\/code>\n<ul class=\"wp-block-list\">\n<li> <span style=\"color:#0693E3;\">Consumption Tax<\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-percent fa-lg\" style=\"color:#B45F04;\" title=\"Numeric\"><\/i><\/span> <strong>Consumption Tax<\/strong> <span style=\"font-style:italic; color:#009900\">q_Tax<\/span> <code>29<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span><strong>Total<\/strong><span style=\"font-style:italic; color:#009900\">q_Label_Total<\/span><code>37<\/code>\n<ul class=\"wp-block-list\">\n<li> <span style=\"color:#0693E3;\">Billing total<\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-percent fa-lg\" style=\"color:#B45F04;\" title=\"Numeric\"><\/i><\/span> <strong>Grand Total<\/strong> <span style=\"font-style:italic; color:#009900\">q_Total<\/span> <code>30<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span><strong>Messages<\/strong><span style=\"font-style:italic; color:#009900\">q_Footer<\/span><code>31<\/code>\n<ul class=\"wp-block-list\">\n<li>Please change the initial value content (URL)<\/li>\n\n\n\n<li> <span style=\"color:#0693E3;\">Thank you for your order.<br>We appreciate your continued support of our products.<br><a href=\"http:\/\/www.questetra.com\/ja\/contact\/\" rel=\"nofollow\">http:\/\/www.questetra.com\/ja\/contact\/<\/a> <\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-right has-small-font-size wp-block-paragraph\"><i class=\"fal fa-graduation-cap\"><\/i> <span style=\"font-style:italic; color:#009900\">Field Name<\/span>, <code>num<\/code>, <span style=\"color:#0693E3;\">Initial Value<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><i class=\"fal fa-cloud-download-alt\"><\/i> Download<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/qbpms-app-archive.s3.ap-northeast-1.amazonaws.com\/online-demo-en-backup\/m116-Shipping_Operations__Forced_Change_of_Personnel.qar\">Shipping_Operations__Forced_Change_of_Personnel.qar<\/a> (Latest)<\/li>\n\n\n\n<li><a href=\"https:\/\/drive.google.com\/uc?id=17Jqg6pCgMSDTMvM8FzWeIerFbMh7VsiC&amp;export=download\" target=\"_blank\" rel=\"noreferrer noopener\">shipment-bpo-flow-force-change-person-20230919-en.qar<\/a>\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/drive.google.com\/uc?id=1--LNtUyP1uPnlfU1aMFiuINHhOjRK1sv&amp;export=download\" target=\"_blank\" rel=\"noreferrer noopener\">shipment-bpo-flow-force-change-person-20230919-en.xml.csv<\/a> (for Importing Data Item Definitions)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-right has-small-font-size wp-block-paragraph\"><i class=\"fal fa-info-circle\"><\/i> This archive can be imported as a Workflow App on BPMS.<\/p>\n\n\n<div class=\"su-divider su-divider-style-dashed\" style=\"margin:30px 0;border-width:8px;border-color:#009900\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><i class=\"fal fa-lightbulb-exclamation\"><\/i> Notes<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;4. Packing Completed&#8221; step\u3001&#8221;5. Inspection Completed&#8221; step\n<ul class=\"wp-block-list\">\n<li>If 2 hours have passed without the processing being completed, the process will proceed to the &#8220;4-1. Packing Completed&#8221; and &#8220;5-1. Inspection Completed&#8221; steps, respectively.\n<ul class=\"wp-block-list\">\n<li>The &#8220;4-1. Packing Completed&#8221; step and &#8220;5-1. Inspection Completed&#8221; step cannot be assigned to the person in charge of the previous step.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><i class=\"fal fa-images\"><\/i> Capture<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large has-custom-border\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/shipment-bpo-flow-force-change-person-20230919-img0-en.png?ssl=1\" alt=\"\" class=\"wp-image-152484\" style=\"border-width:1px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><i class=\"fal fa-balance-scale\"><\/i> See also<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/support.questetra.com\/en\/learning\/archive-import-settings\/\" target=\"_blank\">Settings Required When Importing an Archive<\/a><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-questetra-support wp-block-embed-questetra-support\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"VezhpzfpKo\"><a href=\"https:\/\/support.questetra.com\/en\/templates\/shipment-bpo-flow-20150223\/\">\u51fa\u8377BPO\u30d5\u30ed\u30fc<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;\u51fa\u8377BPO\u30d5\u30ed\u30fc&#8221; &#8212; Questetra Support\" src=\"https:\/\/support.questetra.com\/ja\/templates\/shipment-bpo-flow-20150223\/embed\/#?secret=8TwVqHTFtg#?secret=VezhpzfpKo\" data-secret=\"VezhpzfpKo\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>This is a shipping BPO flow where packaging and inspection work is outsourced. If the packing\/inspection process is not completed for 2 hours, the work will be automatically transferred to another person.<\/p>\n","protected":false},"author":8,"featured_media":158480,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[156],"tags":[499],"faq_section":[],"class_list":["post-158478","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-templates","tag-product-shipment"],"jetpack_publicize_connections":[],"uagb_featured_image_src":{"full":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?fit=960%2C540&ssl=1",960,540,false],"thumbnail":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?resize=440%2C440&ssl=1",440,440,true],"medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?fit=560%2C315&ssl=1",560,315,true],"medium_large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?fit=768%2C432&ssl=1",768,432,true],"large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?fit=960%2C540&ssl=1",960,540,true],"1536x1536":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?fit=960%2C540&ssl=1",960,540,true],"2048x2048":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?fit=960%2C540&ssl=1",960,540,true],"newspack-article-block-landscape-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?resize=960%2C540&ssl=1",960,540,true],"newspack-article-block-portrait-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?resize=900%2C540&ssl=1",900,540,true],"newspack-article-block-square-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?resize=960%2C540&ssl=1",960,540,true],"newspack-article-block-landscape-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?resize=800%2C540&ssl=1",800,540,true],"newspack-article-block-portrait-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?resize=600%2C540&ssl=1",600,540,true],"newspack-article-block-square-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?resize=800%2C540&ssl=1",800,540,true],"newspack-article-block-landscape-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?resize=600%2C450&ssl=1",600,450,true],"newspack-article-block-portrait-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?resize=450%2C540&ssl=1",450,540,true],"newspack-article-block-square-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?resize=600%2C540&ssl=1",600,540,true],"newspack-article-block-landscape-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?resize=400%2C300&ssl=1",400,300,true],"newspack-article-bloc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is a shipping BPO flow where packaging and inspection work is outsourced. If the packing\/inspection process is not completed for 2 hours, the work will be automatically transferred to another person.","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-Fe6","jetpack-related-posts":[{"id":75287,"url":"https:\/\/support.questetra.com\/en\/templates\/shipment-bpo-flow-20150223\/","url_meta":{"origin":158478,"position":0},"title":"Shipment BPO Flow","author":"Hirotaka NISHI","date":"2021-03-15","format":false,"excerpt":"Outsources packaging\/inspection\/shipment operation. The destination and Commodity are entered at the Task of [1. Enter Shipping instruction], then outsourced for and [4. Packing] and [5. Inspection] after confirmation by the Leader.","rel":"","context":"In &quot;Workflow Apps&quot;","block_context":{"text":"Workflow Apps","link":"https:\/\/support.questetra.com\/en\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/02\/eye-catch-shipment-bpo-flow-20150223-209-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/02\/eye-catch-shipment-bpo-flow-20150223-209-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/02\/eye-catch-shipment-bpo-flow-20150223-209-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/02\/eye-catch-shipment-bpo-flow-20150223-209-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/02\/eye-catch-shipment-bpo-flow-20150223-209-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":78692,"url":"https:\/\/support.questetra.com\/en\/templates\/bpo-shipment-process-20150302\/","url_meta":{"origin":158478,"position":1},"title":"BPO Shipment App","author":"Hirotaka NISHI","date":"2021-03-09","format":false,"excerpt":"Receive product delivery information, pack and ship. It is automatically started when delivery information is received from the consignor via HTTP communication. An invoice is automatically generated, and when the [1. Packing completion] process is completed, \"Packing complete\" is reported to the consignor's business process. If \u201cinspection\u201d is instructed as\u2026","rel":"","context":"In &quot;Workflow Apps&quot;","block_context":{"text":"Workflow Apps","link":"https:\/\/support.questetra.com\/en\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/08\/eye-catch-bpo-shipment-process-20150302-220-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/08\/eye-catch-bpo-shipment-process-20150302-220-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/08\/eye-catch-bpo-shipment-process-20150302-220-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/08\/eye-catch-bpo-shipment-process-20150302-220-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/08\/eye-catch-bpo-shipment-process-20150302-220-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":102928,"url":"https:\/\/support.questetra.com\/en\/templates\/pick-pack-and-ship-flow-http-connect\/","url_meta":{"origin":158478,"position":2},"title":"Pick, Pack and Ship flow-HTTP connect","author":"Hirotaka NISHI","date":"2021-03-04","format":false,"excerpt":"Outsources the packaging, inspection and shipment operations. The destination and commodity are entered at the [1. Enter Shipping instruction] Task. Then, after confirmation by the Leader, the [4. Packing] and [5. Inspection] Tasks are outsourced to the logistics company via HTTP.","rel":"","context":"In &quot;Workflow Apps&quot;","block_context":{"text":"Workflow Apps","link":"https:\/\/support.questetra.com\/en\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/03\/eye-catch-pick-pack-and-ship-flow-http-connect-20150302-220-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/03\/eye-catch-pick-pack-and-ship-flow-http-connect-20150302-220-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/03\/eye-catch-pick-pack-and-ship-flow-http-connect-20150302-220-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/03\/eye-catch-pick-pack-and-ship-flow-http-connect-20150302-220-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/03\/eye-catch-pick-pack-and-ship-flow-http-connect-20150302-220-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":77685,"url":"https:\/\/support.questetra.com\/en\/templates\/acceptance-inspection-request-flow-20170612\/","url_meta":{"origin":158478,"position":3},"title":"Acceptance Inspection Request Flow","author":"Hirotaka NISHI","date":"2021-02-22","format":false,"excerpt":"Responds to inspection after delivery of consignment work. A delivery note PDF is automatically generated from the input information of [1. Delivery information input] and sent. In the Step of [2. Correspond Acceptance\/Receiving Acceptance report], there are 4 correspondence patterns of a: Received an acceptance report \/ b: Deemed inspection\u2026","rel":"","context":"In &quot;Workflow Apps&quot;","block_context":{"text":"Workflow Apps","link":"https:\/\/support.questetra.com\/en\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/07\/eye-catch-acceptance-inspection-request-flow-20170612-220-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/07\/eye-catch-acceptance-inspection-request-flow-20170612-220-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/07\/eye-catch-acceptance-inspection-request-flow-20170612-220-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/07\/eye-catch-acceptance-inspection-request-flow-20170612-220-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/07\/eye-catch-acceptance-inspection-request-flow-20170612-220-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":76641,"url":"https:\/\/support.questetra.com\/en\/templates\/human-multitasking-workflow-20180101\/","url_meta":{"origin":158478,"position":4},"title":"Human Multitasking Workflow","author":"IMAMURA, Genichi","date":"2021-02-15","format":false,"excerpt":"Cleaning work and cleaning inspection work are carried out. If there is a work in [2. Clean up] or [3. Inspect room], a person who can deal with it will respond. While \"waiting time\" was allowed under the division of labor system, productivity improvement is achieved through multifunctionalization of employees.","rel":"","context":"In &quot;Workflow Apps&quot;","block_context":{"text":"Workflow Apps","link":"https:\/\/support.questetra.com\/en\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/01\/eye-catch-human-multitasking-workflow-20180101-220-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/01\/eye-catch-human-multitasking-workflow-20180101-220-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/01\/eye-catch-human-multitasking-workflow-20180101-220-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/01\/eye-catch-human-multitasking-workflow-20180101-220-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/01\/eye-catch-human-multitasking-workflow-20180101-220-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":75346,"url":"https:\/\/support.questetra.com\/en\/templates\/online-estimate-storage-flow-20161011\/","url_meta":{"origin":158478,"position":5},"title":"Online Estimate Storage Flow","author":"Hirotaka NISHI","date":"2022-12-21","format":false,"excerpt":"Stores quotation PDF automatically to share. A quotation PDF is automatically generated after the submittee, details and total amount are entered at the Task of \"Drafting Quotation\". After the quotation is submitted, the quotation which succeeded in the contract is automatically uploaded to the Dropbox folder.","rel":"","context":"In &quot;Workflow Apps&quot;","block_context":{"text":"Workflow Apps","link":"https:\/\/support.questetra.com\/en\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-online-estimate-storage-flow-20161011-218-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-online-estimate-storage-flow-20161011-218-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-online-estimate-storage-flow-20161011-218-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-online-estimate-storage-flow-20161011-218-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-online-estimate-storage-flow-20161011-218-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/02\/eyecatch-shipment-bpo-flow-force-change-person-20230919-1-en.jpg?fit=960%2C540&ssl=1","_links":{"self":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/158478","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/comments?post=158478"}],"version-history":[{"count":5,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/158478\/revisions"}],"predecessor-version":[{"id":196149,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/158478\/revisions\/196149"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/media\/158480"}],"wp:attachment":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/media?parent=158478"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/categories?post=158478"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/tags?post=158478"},{"taxonomy":"faq_section","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/faq_section?post=158478"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}