This workflow manages questions sent to vendors via email.\nQuestion emails are sent to the vendor with an automatically numbered ID in the subject line.\nUpon receipt of the response email, the question email and the response email are linked by the ID in the subject line of the response email.<\/div><\/div>\n\n\n
<\/span>Worker (#of Swimlane: 2)<\/div>\n\n\n\n
- <\/i><\/span><\/span> Inquirer<\/strong>
- The person making the inquiry.<\/li><\/ul><\/li>\n
- <\/i><\/span><\/span> System Administrator<\/strong>
- The person who manages this application.<\/li><\/ul><\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n
<\/span>Business Flow (Complexity of Workflow: 43)<\/div>\n\n\n\n
- <\/i>1<\/span><\/span><\/span> 1. Question email input<\/strong>
- The person asking the question enters the title and description of the question email.<\/li><\/ul><\/li>\n
- <\/i>5<\/span><\/span><\/span> 2. Send additional email\/send reply email<\/strong>
- The person asking the question enters any additional contact emails or replies to the response emails received.<\/li><\/ul><\/li>\n
- <\/i>46<\/span><\/span><\/span> x. Error handling<\/strong>
- The system administrator handles errors.<\/li><\/ul><\/li>\n
- <\/i>25<\/span><\/span><\/span> Add to History<\/strong>
- The workflow platform adds the body of the sent email to the history.<\/li><\/ul><\/li>\n
- <\/i>26<\/span><\/span><\/span> Add to history<\/strong>
- The workflow platform adds the body of the sent email to the history.<\/li><\/ul><\/li>\n
- <\/i>27<\/span><\/span><\/span> Add to history<\/strong>
- The workflow platform adds the body of the received email to the history.<\/li><\/ul><\/li>\n
- <\/i>31<\/span><\/span><\/span> Add to history (file)<\/strong>
- The workflow platform adds attachments of outgoing emails to the history.<\/li><\/ul><\/li>\n
- <\/i>32<\/span><\/span><\/span> Add to history (file)<\/strong>
- The workflow platform adds attachments of outgoing emails to the history.<\/li><\/ul><\/li>\n
- <\/i>33<\/span><\/span><\/span> Add to history (file)<\/strong>
- The workflow platform adds attachments of outgoing emails to the history.<\/li><\/ul><\/li>\n
- <\/i>43<\/span><\/span><\/span> Clear Errors<\/strong>
- The workflow platform clears the error information.<\/li><\/ul><\/li>\n
- <\/i>28<\/span><\/span><\/span> Clear data for next time<\/strong>
- The workflow platform clears the body and attachments of outgoing emails.<\/li><\/ul><\/li>\n
- <\/i>29<\/span><\/span><\/span> Clear data for next time<\/strong>
- The workflow platform clears the body and attachments of outgoing emails.<\/li><\/ul><\/li>\n
- <\/i>30<\/span><\/span><\/span> Clear data for next time<\/strong>
- The workflow platform clears the body and attachments of outgoing emails.<\/li><\/ul><\/li>\n
- <\/i>17<\/span><\/span><\/span> Email Analysis<\/strong>
- The workflow platform analyzes the subject of received emails.<\/li><\/ul><\/li>\n
- <\/i>44<\/span><\/span><\/span> Error count +1<\/strong>
- Workflow platform increases error count by +1.<\/li><\/ul><\/li>\n
- <\/i>49<\/span><\/span><\/span> Set Email Subject<\/strong>
- The workflow platform sets the email subject for the next outgoing email.<\/li><\/ul><\/li>\n
- <\/i>2<\/span><\/span><\/span> Set Subject\/Email Subject<\/strong> <\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n
<\/span>Business Process Variables (#of Data Item: 18)<\/div>\n\n\n\n
- <\/i><\/span> 2. Send additional email\/send reply email<\/strong> <\/span>
15<\/code> <\/li>\n- <\/i><\/span> Inquirer<\/strong> q_user<\/span>
10<\/code> *<\/span>- The creator of the question email is stored.<\/li><\/ul>
- ${processInstance.initQuserId}<\/span><\/li><\/ul><\/li>\n
- <\/i><\/span> Inquiry Date<\/strong> q_date<\/span>
1<\/code> *<\/span>- The creation date of the question email is stored.<\/li><\/ul>
- processInstanceStartDatetime<\/span><\/li><\/ul><\/li>\n
- <\/i><\/span> Question Title (email subject)<\/strong> q_title<\/span>
2<\/code> *<\/span>- The title of the question email is stored.<\/li><\/ul><\/li>\n
- <\/i><\/span> Question Details (email body)<\/strong> q_description<\/span>
3<\/code> - The body of the question email is stored.<\/li><\/ul><\/li>\n
- <\/i><\/span> Question Related Files (email attachments)<\/strong> q_file<\/span>
4<\/code> - Attachments of question emails are stored.<\/li><\/ul><\/li>\n
- <\/i><\/span> Received Email Subject<\/strong> q_receiveTitle<\/span>
5<\/code> - The subject of the received reply email is stored.<\/li><\/ul><\/li>\n
- <\/i><\/span> Received Email Date and Time<\/strong> q_receiveDate<\/span>
6<\/code> - The date and time the response email was received is stored.<\/li><\/ul><\/li>\n
- <\/i><\/span> Received Email Body<\/strong> q_receiveBody<\/span>
7<\/code> - The body of the received reply email is stored.<\/li><\/ul><\/li>\n
- <\/i><\/span> Received Email File<\/strong> q_receiveFile<\/span>
8<\/code> - Attachments of received reply emails are stored.<\/li><\/ul><\/li>\n
- <\/i><\/span> Process ID of Received Email<\/strong> q_receiveProcessId<\/span>
13<\/code> - Stores the ID of the process that processes the received reply email.<\/li><\/ul><\/li>\n
- <\/i><\/span> PID extracted from the subject line of an incoming email<\/strong> q_receivePID<\/span>
9<\/code> - The PID extracted from the subject of the received reply email is stored.<\/li><\/ul><\/li>\n
- <\/i><\/span> End Flag<\/strong> q_flag<\/span>
12<\/code> - Contains a flag to indicate whether to terminate the question process.<\/li><\/ul><\/li>\n
- <\/i><\/span> History (text)<\/strong>