{"id":159251,"date":"2024-03-26T18:02:41","date_gmt":"2024-03-26T09:02:41","guid":{"rendered":"https:\/\/support.questetra.com\/?p=159251"},"modified":"2026-06-01T12:12:50","modified_gmt":"2026-06-01T03:12:50","slug":"trouble-shooting-sms-20220427","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/templates\/trouble-shooting-sms-20220427\/","title":{"rendered":"Troubleshooting App, SMS Notification"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><div class=\"su-box su-box-style-default\" id=\"\" style=\"border-color:#0b6305;border-radius:3px;max-width:none\"><div class=\"su-box-title\" style=\"background-color:#3E9638;color:#FFFFFF;border-top-left-radius:1px;border-top-right-radius:1px\">Troubleshooting App, SMS Notification 20220427<\/div><div class=\"su-box-content su-u-clearfix su-u-trim\" style=\"border-bottom-left-radius:1px;border-bottom-right-radius:1px\">This app is used to manage internal notification and recovery response after a fault has occurred. Notification is sent via SMS to the person in charge of the IT Department so that they are notified of the problem as soon as possible and in a reliable manner.<\/div><\/div>\n\n\n<div class=\"su-spoiler su-spoiler-style-modern-light su-spoiler-icon-plus-square-2\" data-anchor=\"swimlane\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Worker (#of Swimlane: 5)<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<ul class=\"wp-block-list fa-ul\">\n<li><strong>Employee<\/strong>\n<ul class=\"wp-block-list\">\n<li>Employees who detect and report failures.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>IT Manager\/Deputy Manager<\/strong>\n<ul class=\"wp-block-list\">\n<li>Head of the IT Department<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Public Relations<\/strong>\n<ul class=\"wp-block-list\">\n<li>Person in charge of internal public relations.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>App Recovery<\/strong>\n<ul class=\"wp-block-list\">\n<li>Person in charge of app recovery.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Infrastructure Restoration<\/strong>\n<ul class=\"wp-block-list\">\n<li>Person in charge of infrastructure restoration.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n<div class=\"su-spoiler su-spoiler-style-modern-light su-spoiler-icon-plus-square-2\" data-anchor=\"nodes\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Business Flow (Complexity of Workflow: 26)<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<ul class=\"wp-block-list fa-ul\">\n<li><strong>1. Failure detection report<\/strong>\n<ul class=\"wp-block-list\">\n<li>Employees enter information about detected failures.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>2. Assign<\/strong>\n<ul class=\"wp-block-list\">\n<li>The IT department manager will assign the person in charge.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>3a. Initial PR report<\/strong>\n<ul class=\"wp-block-list\">\n<li>The public relations officer will prepare the initial announcement.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>3b. Initial app report<\/strong>\n<ul class=\"wp-block-list\">\n<li>The person in charge of app recovery will provide an initial report on the recovery status.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>3c. Initial infrastructure report<\/strong>\n<ul class=\"wp-block-list\">\n<li>The person in charge of infrastructure recovery will provide an initial report on the recovery status.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>4a. Announcement updated regularly<\/strong>\n<ul class=\"wp-block-list\">\n<li>The public relations department will update the announcement regularly.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"far fa-rectangle-landscape fa-lg\" style=\"color:#4a86e8;\"><\/i><span class=\"fa-layers-text\" data-fa-transform=\"shrink-8\">16<\/span><\/span><\/span><strong>4b. Regular app recovery report<\/strong>\n<ul class=\"wp-block-list\">\n<li>The person in charge of app recovery will provide periodic reports on the recovery status.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>4c. Regular Infrastructure recovery report<\/strong>\n<ul class=\"wp-block-list\">\n<li>The person in charge of infrastructure recovery will provide regular reports on the recovery status.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>5. Confirm primary announcement<\/strong>\n<ul class=\"wp-block-list\">\n<li>The head of the IT department reviews the primary announcement.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"far fa-rectangle-landscape fa-lg\" style=\"color:#4a86e8;\"><\/i><span class=\"fa-layers-text\" data-fa-transform=\"shrink-8\">20<\/span><\/span><\/span><strong>6. Confirm recovery completion<\/strong>\n<ul class=\"wp-block-list\">\n<li>The IT Department manager confirms that the recovery is complete.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Send SMS<\/strong> <\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n<div class=\"su-spoiler su-spoiler-style-modern-light su-spoiler-icon-plus-square-2\" data-anchor=\"nodes\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Business App Variables (#of Data Item: 19)<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<ul class=\"wp-block-list fa-ul\">\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>\u25bc Fault Content \u25bc<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>0<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Radio Button)\"><\/i><\/span><strong>Fault Type<\/strong><span style=\"font-style:italic; color:#009900\">q_select1<\/span><code>1<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the type of fault detected.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span><strong>Detected Fault Details<\/strong><span style=\"font-style:italic; color:#009900\">q_string2<\/span><code>2<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the details of detected faults.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-copy fa-lg\" style=\"color:#04B404;\" title=\"File\"><\/i><\/span><strong>Notes File<\/strong><span style=\"font-style:italic; color:#009900\">q_file3<\/span><code>3<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores attachments related to detected faults.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>\u25bc Flow Control \u25bc<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>4<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Radio Button)\"><\/i><\/span><strong>Leader Decision<\/strong><span style=\"font-style:italic; color:#009900\">q_select5<\/span><code>5<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the severity and classification of detected faults are stored.<\/li>\n\n\n\n<li> <span style=\"color:#9DCCE0;\">3<\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-user fa-lg\" style=\"color:#04B45F;\" title=\"User (Select Box)\"><\/i><\/span><strong>PR Employee<\/strong><span style=\"font-style:italic; color:#009900\">q_user6<\/span><code>6<\/code>\n<ul class=\"wp-block-list\">\n<li>Contains the designated spokesperson.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-clock fa-lg\" style=\"color:#5FB404;\" title=\"Datetime\"><\/i><\/span><strong>Initial Response Deadline<\/strong><span style=\"font-style:italic; color:#009900\">q_datetime7<\/span><code>7<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the deadline for creating the primary response for internal public relations.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Radio Button)\"><\/i><\/span><strong>PR Final Report Flag<\/strong><span style=\"font-style:italic; color:#009900\">q_select8<\/span><code>8<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores whether the final report regarding internal public relations has been completed.<\/li>\n\n\n\n<li> <span style=\"color:#9DCCE0;\">2<\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-user fa-lg\" style=\"color:#04B45F;\" title=\"User (Select Box)\"><\/i><\/span><strong>App Recovery Employee<\/strong><span style=\"font-style:italic; color:#009900\">q_user9<\/span><code>9<\/code>\n<ul class=\"wp-block-list\">\n<li>Contains designated app recovery personnel.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-clock fa-lg\" style=\"color:#5FB404;\" title=\"Datetime\"><\/i><\/span><strong>App Initial Response Deadline<\/strong><span style=\"font-style:italic; color:#009900\">q_datetime10<\/span><code>10<\/code>\n<ul class=\"wp-block-list\">\n<li>The first response deadline regarding application recovery is stored.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Radio Button)\"><\/i><\/span><strong>App Final Report Flag<\/strong><span style=\"font-style:italic; color:#009900\">q_select11<\/span><code>11<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores whether the app recovery final report has been completed.<\/li>\n\n\n\n<li> <span style=\"color:#9DCCE0;\">2<\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-user fa-lg\" style=\"color:#04B45F;\" title=\"User (Select Box)\"><\/i><\/span><strong>Infrastructure Recovery Employee<\/strong><span style=\"font-style:italic; color:#009900\">q_user12<\/span><code>12<\/code>\n<ul class=\"wp-block-list\">\n<li>Contains designated infrastructure recovery personnel.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-clock fa-lg\" style=\"color:#5FB404;\" title=\"Datetime\"><\/i><\/span><strong>Infrastructure Initial Response Deadline<\/strong><span style=\"font-style:italic; color:#009900\">q_datetime13<\/span><code>13<\/code>\n<ul class=\"wp-block-list\">\n<li>The primary response deadline for infrastructure recovery is stored.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Radio Button)\"><\/i><\/span><strong>Infrastructure Final Report Flag<\/strong><span style=\"font-style:italic; color:#009900\">q_select14<\/span><code>14<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores whether the infrastructure recovery final report has been completed.<\/li>\n\n\n\n<li> <span style=\"color:#9DCCE0;\">2<\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>\u25bc Communication Record \u25bc<\/strong> <span style=\"font-style:italic; color:#009900\"><\/span> <code>15<\/code> <\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-comments fa-lg\" style=\"color:#045FB4;\" title=\"Discussion\"><\/i><\/span><strong>Communication<\/strong><span style=\"font-style:italic; color:#009900\">q_discussion16<\/span><code>16<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores memos, comments, recovery status, etc.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span><strong>SMS Destination Phone Number<\/strong><span style=\"font-style:italic; color:#009900\">q_SMS_TelNo<\/span><code>17<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the phone number of the destination to which the SMS will be sent.<\/li>\n\n\n\n<li> <span style=\"color:#9DCCE0;\">(Set SMS destination phone number)<\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span><strong>SMS Message Body<\/strong><span style=\"font-style:italic; color:#009900\">q_SMS_Message<\/span><code>18<\/code>\n<ul class=\"wp-block-list\">\n<li>Stores the message body sent via SMS.<\/li>\n\n\n\n<li> <span style=\"color:#9DCCE0;\">Alert! <a href=\"https:\/\/XXXXX.questetra.net\/OR\/ProcessInstance\/view?processInstanceId=#\" rel=\"nofollow\">https:\/\/XXXXX.questetra.net\/OR\/ProcessInstance\/view?processInstanceId=#<\/a>{processInstanceId}<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-right has-small-font-size wp-block-paragraph\"><i class=\"fal fa-graduation-cap\"><\/i> <span style=\"font-style:italic; color:#009900\">Field Name<\/span>, <code>num<\/code>, <span style=\"color:#9DCCE0;\">Initial Value<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><i class=\"fal fa-cloud-download-alt\"><\/i> Download<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/qbpms-app-archive.s3.ap-northeast-1.amazonaws.com\/online-demo-en-backup\/m104-Troubleshooting_App__SMS_Notification.qar\">Troubleshooting_App__SMS_Notification.qar<\/a> (Latest)<\/li>\n\n\n\n<li><a href=\"https:\/\/drive.google.com\/uc?id=1QzPYDUkJXpbm5lufl-J2uGxupApvH6gf&amp;export=download\" target=\"_blank\" rel=\"noreferrer noopener\">trouble-shooting-sms-20220427-en.qar<\/a>\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/drive.google.com\/uc?id=1-fA63YeIeAms1opATzao5oH1bdTBKWZO&amp;export=download\" target=\"_blank\" rel=\"noreferrer noopener\">trouble-shooting-sms-20220427-en.xml.csv<\/a> (for Importing Data Item Definitions)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-right has-small-font-size wp-block-paragraph\"><i class=\"fal fa-info-circle\"><\/i> This archive contains the BPMN icons that are not available in the Basic edition.<\/p>\n\n\n<div class=\"su-divider su-divider-style-dashed\" style=\"margin:30px 0;border-width:8px;border-color:#009900\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><i class=\"fal fa-lightbulb-exclamation\"><\/i> Notes<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For setting up the SMS notification, &#8220;Account SID&#8221;, &#8220;AUTH TOKEN&#8221;, and &#8220;Sending Phone Number&#8221; should be obtained from Twilio. In addition, please adjust the default values of data items for &#8220;SMS Destination Phone Number&#8221; and &#8220;SMS Message Body&#8221; for use.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><i class=\"fal fa-images\"><\/i> Capture<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2022\/04\/trouble-shooting-sms-20220427-capture2-ja.png?resize=1024%2C500&#038;ssl=1\" alt=\"\" class=\"wp-image-121631\" srcset=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2022\/04\/trouble-shooting-sms-20220427-capture2-ja.png?resize=1024%2C500&amp;ssl=1 1024w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2022\/04\/trouble-shooting-sms-20220427-capture2-ja.png?resize=600%2C293&amp;ssl=1 600w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2022\/04\/trouble-shooting-sms-20220427-capture2-ja.png?resize=768%2C375&amp;ssl=1 768w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2022\/04\/trouble-shooting-sms-20220427-capture2-ja.png?w=1133&amp;ssl=1 1133w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><i class=\"fal fa-balance-scale\"><\/i> See also<\/h3>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-questetra-support wp-block-embed-questetra-support\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"dU1iehyZCW\"><a href=\"https:\/\/support.questetra.com\/en\/developer-blog\/twilio-sms-add-on\/\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u9014\u4e2d\u3067\u3001SMS \u3092\u9001\u4fe1\u3059\u308b \u2014 \u30b5\u30fc\u30d3\u30b9\u30bf\u30b9\u30af\u30a2\u30c9\u30aa\u30f3\u7248 \u2014<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"\u201c\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u9014\u4e2d\u3067\u3001SMS \u3092\u9001\u4fe1\u3059\u308b \u2014 \u30b5\u30fc\u30d3\u30b9\u30bf\u30b9\u30af\u30a2\u30c9\u30aa\u30f3\u7248 \u2014\u201d \u2014 Questetra Support\" src=\"https:\/\/support.questetra.com\/ja\/developer-blog\/twilio-sms-add-on\/embed\/#?secret=MbwKB3NA6E#?secret=dU1iehyZCW\" data-secret=\"dU1iehyZCW\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-questetra-support wp-block-embed-questetra-support\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"DcccGs5qjC\"><a href=\"https:\/\/support.questetra.com\/en\/developer-blog\/event-http-twilio-sms\/\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u9014\u4e2d\u3067\u3001SMS \u3092\u9001\u4fe1\u3059\u308b<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"\u201c\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u9014\u4e2d\u3067\u3001SMS \u3092\u9001\u4fe1\u3059\u308b\u201d \u2014 Questetra Support\" src=\"https:\/\/support.questetra.com\/ja\/developer-blog\/event-http-twilio-sms\/embed\/#?secret=l7O5fbW8rL#?secret=DcccGs5qjC\" data-secret=\"DcccGs5qjC\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>This app is used to manage internal notification and recovery response after a fault has occurred.<br \/>\nNotification is sent via SMS to the person in charge of the IT Department so that they are notified of the problem as soon as possible and in a reliable manner.<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[156],"tags":[496,493],"class_list":["post-159251","post","type-post","status-publish","format-standard","hentry","category-templates","tag-disclosure-process","tag-task-request"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"newspack-article-block-landscape-large":false,"newspack-article-block-portrait-large":false,"newspack-article-block-square-large":false,"newspack-article-block-landscape-medium":false,"newspack-article-block-portrait-medium":false,"newspack-article-block-square-medium":false,"newspack-article-block-landscape-intermediate":false,"newspack-article-block-portrait-intermediate":false,"newspack-article-block-square-intermediate":false,"newspack-article-block-landscape-small":false,"newspack-article-block-portrait-small":false,"newspack-article-block-square-small":false,"newspack-article-block-landscape-tiny":false,"newspack-article-block-portrait-tiny":false,"newspack-article-block-square-tiny":false,"newspack-article-block-uncropped":false},"uagb_author_info":{"display_name":"Tsuyoshi Kusaka","author_link":"https:\/\/support.questetra.com\/en\/author\/kusaka0211\/"},"uagb_comment_info":1,"uagb_excerpt":"This app is used to manage internal notification and recovery response after a fault has occurred. Notification is sent via SMS to the person in charge of the IT Department so that they are notified of the problem as soon as possible and in a reliable manner.","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-Fqz","jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":76695,"url":"https:\/\/support.questetra.com\/en\/templates\/order-report-flow-20170116\/","url_meta":{"origin":159251,"position":0},"title":"Order Reporting App, Email Notification","author":"Hirotaka NISHI","date":"2021-02-15","format":false,"excerpt":"To be approved by the Sales Manager. Sales team leader makes [2. Confirmation], and then Sales Manager makes [3. Approval]. 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