{"id":170954,"date":"2025-02-17T11:32:30","date_gmt":"2025-02-17T02:32:30","guid":{"rendered":"https:\/\/support.questetra.com\/developer-blog\/bug-20250217\/"},"modified":"2025-04-21T15:37:36","modified_gmt":"2025-04-21T06:37:36","slug":"bug-20250217","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/incident\/bug-20250217\/","title":{"rendered":"An Error Occurs When Entering an In Use\/Used App ID in [New App from Archive] (Fixed)"},"content":{"rendered":"\n<p class=\"is-style-info wp-block-paragraph\">This bug has been fixed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fixed Version<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ver.16.2.2<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Affected Version and Operation<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ver.15.1 and later versions<\/li>\n\n\n\n<li>Specifying an App ID that has been used for another App in [New App from Archive] <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Bug Details<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Occurs in operating\n<ul class=\"wp-block-list\">\n<li>In [New App from Archive], manually enter an ID that has been used for another app in [App ID], and then click [Add new app]<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>What will occur\n<ul class=\"wp-block-list\">\n<li>The screen goes blank<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Workaround\/Recovery<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Please do not specify App IDs that have been used by other apps including deleted apps<\/li>\n\n\n\n<li>If this problem occurs, please recover by reloading the screen\n<ul class=\"wp-block-list\">\n<li>The value that you have entered for the new App will be lost<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><s>This Bug is due to be fixed in the coming version (Ver. 16.2.2)<\/s><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Fixed Version: Ver. 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Horibe","author_link":"https:\/\/support.questetra.com\/en\/author\/horibequestetra\/"},"uagb_comment_info":0,"uagb_excerpt":"Fixed Version: Ver. 16.2.2","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-Itk","jetpack-related-posts":[{"id":96201,"url":"https:\/\/support.questetra.com\/en\/incident\/bug-20201012-2\/","url_meta":{"origin":170954,"position":0},"title":"App may become uneditable if a base PDF is used by multiple Steps (Fixed)","author":"Hirotaka NISHI","date":"2020-10-12","format":false,"excerpt":"Fixed Version: Ver. 12.2.1","rel":"","context":"In &quot;Incident Info&quot;","block_context":{"text":"Incident 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