{"id":173542,"date":"2025-06-09T15:25:30","date_gmt":"2025-06-09T06:25:30","guid":{"rendered":"https:\/\/support.questetra.com\/?p=173542"},"modified":"2026-04-14T15:14:34","modified_gmt":"2026-04-14T06:14:34","slug":"bulk-user-registration","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/developer-blog\/bulk-user-registration\/","title":{"rendered":"Registering Users in Bulk"},"content":{"rendered":"\n
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When registering new users in Questetra, it is a simple process to create user profiles individually. However, there may be circumstances when you wish to register multiple users at the same time. For example, when your organization starts using Questetra for the first time. At this point repeating the same process over and over may become cumbersome and time-consuming.<\/p>\n\n\n\n

For these circumstances, the [Import Users] function can be used for the bulk registration of multiple users at once. In this article, we will explain how to use [Import Users]<\/strong> in order to streamline the process of registering multiple users at the same time.<\/p>\n\n\n\n

This article expands on the Manual pages below, which introduce the fundamentals of user registration and organizational structure within the workflow platform.<\/p>\n\n\n\n

Reference articles:
M305: Add New User Accounts<\/a>
M307: Bulk Update [User] and [Organization] in Line with the Organization Restructure<\/a>
M308: Import [User], [Organization] and Group Settings from Google Workspace<\/a><\/p>\n\n\n\n

How to Import Users<\/h3>\n\n\n\n

This function can be found in System Settings > User List > [Import Users]. In the Import CSV List section there is an input box labelled \u201cCSV Text\u201d, into which the bulk user information must be entered.<\/p>\n\n\n\n

Prepare a User List File<\/h4>\n\n\n\n

Create a CSV file containing the user information you wish to import. The file should include columns such as user name, email address, and any other required fields specified by Questetra. Make sure the data is accurate and formatted correctly.<\/p>\n\n\n\n

Reference articles:
R3051: Format of CSV Bulk Update (User)<\/a><\/p>\n\n\n\n

When creating CSV data for bulk user registration, ensure that commas are included to represent blank fields. For example, if the format is “user name, email address, password, Organization name” and the password is left blank for Dylan Thomas, the row should be: `Dylan Thomas, dylan.thomas@example.com,,Sales Department`. The two consecutive commas indicate the missing password. If the organization name was also blank, the row would be: `Dylan Thomas, dylan.thomas@example.com,,`.<\/p>\n\n\n\n

CSV example:<\/p>\n\n\n\n

user name, email address, password, Organization name\nDylan Thomas, dylan.thomas@example.com,,Sales Department\nEmily Dickinson, emily.dickinson@example.com,,<\/code><\/pre><\/div>\n\n\n\n
In the above example, Dylan Thomas’ account will be created without a password, and Emily Dickinson’s account will have neither a password, nor be assigned to an organization, as these categories have been left blank. <\/p>\n\n\n\n
Once the CSV data is ready, you can input it by either pasting the text into the provided text box or by uploading the CSV file using the “Choose file” button. After clicking “Confirm,” a list of users to be imported will be displayed.<\/p>\n\n\n\n
Access the Import Users Feature<\/h4>\n\n\n\n
Log in to Questetra as an administrator. Navigate to the [User List] page found in the [System Settings] section, and click the [Import Users] button.<\/p>\n\n\n\n
Upload the CSV File<\/h4>\n\n\n\n
In the Import CSV List section, click on the [Choose file] button and select your prepared CSV file. As specified in the import box, the data must follow a specific order: username, email address, password, and Organization name, separated by commas. While only the username and email address are mandatory for a successful import, it is recommended to leave the password field blank during bulk imports. This allows individual users to set and update their passwords after their accounts are created.<\/p>\n\n\n\n
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Review and Confirm<\/h4>\n\n\n\n
After uploading, Questetra will display a preview of the users to be registered. Review the information carefully. If there are any errors, correct your CSV file and re-upload.<\/p>\n\n\n\n
All new users on the list will be checked by default, so if there are any users added by mistake, use this opportunity to deselect those that you do not want to import.<\/p>\n\n\n\n
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Complete the Import<\/h4>\n\n\n\n
Once you have confirmed the details, proceed with the import. Questetra will create user accounts for all valid entries in your file.<\/p>\n\n\n\n
Tips<\/strong>:<\/p>\n\n\n\n