{"id":180879,"date":"2026-02-10T16:22:56","date_gmt":"2026-02-10T07:22:56","guid":{"rendered":"https:\/\/support.questetra.com\/?p=180879"},"modified":"2026-02-18T10:32:03","modified_gmt":"2026-02-18T01:32:03","slug":"bug-20260210","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/incident\/bug-20260210\/","title":{"rendered":"Cannot Terminate\/Delete Processes in Basic\/Advanced Edition (Resolved)"},"content":{"rendered":"\n<p class=\"is-style-info wp-block-paragraph\">This bug has been fixed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fixed Version<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ver. 17.2.2<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Affected Version and Operation<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ver. 17.2.0 and later versions<\/li>\n\n\n\n<li>Performing forced [Termination] and [Deletion] of Processes, and [Bulk Acceptance] of Tasks on Basic or Advanced Edition workflow platforms\n<ul class=\"wp-block-list\">\n<li>This issue does not occur in Professional Edition<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Bug Details<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Occurs when the following operations are performed:\n<ul class=\"wp-block-list\">\n<li>Terminate a Process: Click the [Terminate] button in the confirmation dialog<\/li>\n\n\n\n<li>Delete a Process: Click the [Delete] button on the confirmation screen where you enter the Process ID<\/li>\n\n\n\n<li>Bulk Acceptance: In [Offered], check the Tasks you want to accept and click the [Accept selected tasks] button<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>What will occur\n<ul class=\"wp-block-list\">\n<li>Terminate a Process: The dialog box closes but the Process state remains unchanged<\/li>\n\n\n\n<li>Delete a Process: &#8220;This Process could not be deleted&#8221; error message appears and the Process is not deleted<\/li>\n\n\n\n<li>Bulk Acceptance: A dialog box will appear saying &#8220;Accept selected Tasks&#8221;, but the Tasks will not be added to [My Tasks] and will remain in [Offered]<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Workaround\u30fbRecovery<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Please consider the following workarounds:\n<ul class=\"wp-block-list\">\n<li>There is no workaround to terminate a specific Process\n<ul class=\"wp-block-list\">\n<li>You can terminate all unfinished Processes by pausing the App<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>There is no workaround to delete a specific Process\n<ul class=\"wp-block-list\">\n<li>By Deleting The App, you can delete the App definition and all of its Processes<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>You cannot accept all items at once, so please [Accept] each item one by one<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><s>This issue will be fixed in the next release version (Ver. 17.2.2)<\/s><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fixed Version: Ver. 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NISHI","author_link":"https:\/\/support.questetra.com\/en\/author\/nishiquestetra\/"},"uagb_comment_info":1,"uagb_excerpt":"Fixed Version: Ver. 17.2.2","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-L3p","jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":94002,"url":"https:\/\/support.questetra.com\/en\/incident\/bug-20200826\/","url_meta":{"origin":180879,"position":0},"title":"Operable Tasks may Remain despite the Process has been Finished (Fixed)","author":"Hirotaka NISHI","date":"2020-08-26","format":false,"excerpt":"Fixed Version: Ver. 12.2.0","rel":"","context":"In &quot;Incident Info&quot;","block_context":{"text":"Incident 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