{"id":182258,"date":"2026-04-08T11:00:55","date_gmt":"2026-04-08T02:00:55","guid":{"rendered":"https:\/\/support.questetra.com\/?p=182258"},"modified":"2026-07-17T12:31:21","modified_gmt":"2026-07-17T03:31:21","slug":"bug-20260408","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/incident\/bug-20260408\/","title":{"rendered":"The Name of User\/Organization, such as the Process Start User\/Organization, may Be Displayed as Blank (Resolved)"},"content":{"rendered":"\n<p class=\"is-style-info wp-block-paragraph\">This bug has been fixed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fixed Version<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ver. 17.2.3<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Affected Versions and Conditions<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>17.2.0 and later<\/li>\n\n\n\n<li>Platforms newly built after the 17.2.0 release (2025-12)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Bug Details<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The initial Users\/Organizations that have been registered as the presets in a newly created platform are displayed as blank\n<ul class=\"wp-block-list\">\n<li>The following displays will be blank:\n<ul class=\"wp-block-list\">\n<li>Process Start User\/Organization<\/li>\n\n\n\n<li>Task Operating User\/Organization<\/li>\n\n\n\n<li>Poster in Collab Chat<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Workaround\/Recovery<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Please consider the following workarounds:\n<ul class=\"wp-block-list\">\n<li>Change Username\/Organization name<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><s>This bug is scheduled to be fixed in the next release version, Ver. 17.2.3<\/s><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fixed Version: Ver. 17.2.3<\/p>\n","protected":false},"author":6,"featured_media":69009,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[4680],"tags":[],"class_list":["post-182258","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-incident"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?fit=1200%2C630&ssl=1","uagb_featured_image_src":{"full":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?fit=1200%2C630&ssl=1",1200,630,false],"thumbnail":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?resize=440%2C440&ssl=1",440,440,true],"medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?fit=600%2C315&ssl=1",600,315,true],"medium_large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?fit=768%2C403&ssl=1",768,403,true],"large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?fit=1024%2C538&ssl=1",1024,538,true],"1536x1536":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?fit=1200%2C630&ssl=1",1200,630,true],"2048x2048":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?fit=1200%2C630&ssl=1",1200,630,true],"newspack-article-block-landscape-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?resize=1200%2C630&ssl=1",1200,630,true],"newspack-article-block-portrait-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?resize=900%2C630&ssl=1",900,630,true],"newspack-article-block-square-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?resize=1200%2C630&ssl=1",1200,630,true],"newspack-article-block-landscape-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?resize=800%2C600&ssl=1",800,600,true],"newspack-article-block-portrait-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?resize=600%2C630&ssl=1",600,630,true],"newspack-article-block-square-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?resize=800%2C630&ssl=1",800,630,true],"newspack-article-block-landscape-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?resize=600%2C450&ssl=1",600,450,true],"newspack-article-block-portrait-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?resize=450%2C600&ssl=1",450,600,true],"newspack-article-block-square-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?resize=600%2C600&ssl=1",600,600,true],"newspack-article-block-landscape-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?resize=400%2C300&ssl=1",400,300,true],"newspack-article-block-portrait-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?resize=300%2C400&ssl=1",300,400,true],"newspack-article-block-square-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?resize=400%2C400&ssl=1",400,400,true],"newspack-article-block-landscape-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?resize=200%2C150&ssl=1",200,150,true],"newspack-article-block-portrait-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/BugReport-fi-en.png?resize=150%2C200&ssl=1",150,200,true],"newspack-article-block-square-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-co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Version: Ver. 17.2.3","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-LpE","jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":73752,"url":"https:\/\/support.questetra.com\/en\/incident\/bug-20181221\/","url_meta":{"origin":182258,"position":0},"title":"On &#8220;Published Form&#8221;, User\/Organization\/Discussion Type Data Item may be Displayed (Fixed)","author":"Hirotaka NISHI","date":"2018-12-21","format":false,"excerpt":"Fixed Version Version 11.9.0 Affected Version and Operation Ver. 11.7.0 and later For a published form which cna be used by external people ([Receive Task (Form)]\/[Message Start Event (Form)], there is a procedure to set Data editing permission as other than \"No display\" on User\/Organization\/Discussion type Data Items. Bug Details\u2026","rel":"","context":"In &quot;Incident Info&quot;","block_context":{"text":"Incident Info","link":"https:\/\/support.questetra.com\/en\/category\/incident\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":68623,"url":"https:\/\/support.questetra.com\/en\/versions\/version-1140\/","url_meta":{"origin":182258,"position":1},"title":"v11.4 2017-09-11 Enhanced Security through Access Control Functions, etc.","author":"Hirotaka NISHI","date":"2017-08-29","format":false,"excerpt":"Release Overview Date Release Mon. Sept. 11th, 2017 Changes to be Noted We will make the following changes as part of CSRF measures (security enhancement) Abolished permalink of Process Start (\/PE\/ProcessModel\/listView?processModelInfoId=XXX&nodeNumber=XXX Access by GET will be prohibited with respect to APIs of \"Submitting the Task output (\/API\/PE\/Workitem\/Form\/save)\" and \"Creating a\u2026","rel":"","context":"In &quot;Version Info&quot;","block_context":{"text":"Version Info","link":"https:\/\/support.questetra.com\/en\/category\/versions\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/08\/version-1140-fi-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/08\/version-1140-fi-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/08\/version-1140-fi-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/08\/version-1140-fi-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/08\/version-1140-fi-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":68608,"url":"https:\/\/support.questetra.com\/en\/versions\/version-1150\/","url_meta":{"origin":182258,"position":2},"title":"v11.5 2017-11-20 Added Option of Task which Not to Progress Unless All Operators have Completed Processing","author":"Hirotaka NISHI","date":"2017-11-06","format":false,"excerpt":"Release Overview Date Release Mon. Nov. 20th, 2017 Changes to be Noted Disable TLS 1.0 encryption We will take a policy that we correspond on Free SaaS Edition firstly, then after 2 to 4 weeks to Paid Edition. (appended on 2017-11-07) Free SaaS Edition\uff1aNov. 20th, 2017 Paid Edition\uff1a2 to 4\u2026","rel":"","context":"In &quot;Version Info&quot;","block_context":{"text":"Version Info","link":"https:\/\/support.questetra.com\/en\/category\/versions\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/11\/version-1150-fi-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/11\/version-1150-fi-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/11\/version-1150-fi-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/11\/version-1150-fi-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/11\/version-1150-fi-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":68938,"url":"https:\/\/support.questetra.com\/en\/versions\/version-1120\/","url_meta":{"origin":182258,"position":3},"title":"v11.2 2016-11-28: Enhanced Table Type Data Item","author":"Hirotaka NISHI","date":"2016-11-14","format":false,"excerpt":"Release Overview Date Release SaaS Edition : Mon. Nov. 28th, 2016 Download Edition : None Changes to be Noted [Prior notice] On and after the next version (Ver. 11.3), Questetra will totally not work on Internet Explorer 8 and earlier Versions earlier than Internet Explorer 8 are already unsupported. 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