{"id":182318,"date":"2026-04-09T10:44:14","date_gmt":"2026-04-09T01:44:14","guid":{"rendered":"https:\/\/support.questetra.com\/developer-blog\/bug-20260409\/"},"modified":"2026-07-17T12:31:09","modified_gmt":"2026-07-17T03:31:09","slug":"bug-20260409","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/incident\/bug-20260409\/","title":{"rendered":"Organizational Channels are Not Displayed in the Side Menu of Collab Chats on Some Platforms (Resolved)"},"content":{"rendered":"\n<p class=\"is-style-info wp-block-paragraph\">This bug has been fixed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fixed Version<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ver. 17.2.3<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Affected Versions and Conditions<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ver. 17.1.0&nbsp;and later<\/li>\n\n\n\n<li>Platforms newly built after Ver. 17.1.0&nbsp;release (2025-10)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Bug Details<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Some Organization Channels do not appear in the Collab Chat side menu\n<ul class=\"wp-block-list\"><\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Workaround\/Recovery<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>There is currently no way to resolve this issue<\/li>\n\n\n\n<li><s>This bug is scheduled to be fixed in the next release version, Ver. 17.2.3<\/s><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fixed Version: Ver. 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Version: Ver. 17.2.3","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-LqC","jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":88515,"url":"https:\/\/support.questetra.com\/en\/incident\/bug-20200526\/","url_meta":{"origin":182318,"position":0},"title":"An Error May Occur in \u201cService Task (HTTP Request to Start Event)\u201d at Execution (Fixed)","author":"Hirotaka NISHI","date":"2020-05-26","format":false,"excerpt":"Fixed Version: Ver. 12.1.0","rel":"","context":"In &quot;Incident Info&quot;","block_context":{"text":"Incident Info","link":"https:\/\/support.questetra.com\/en\/category\/incident\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, 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