{"id":193138,"date":"2026-09-03T11:56:56","date_gmt":"2026-09-03T02:56:56","guid":{"rendered":"https:\/\/support.questetra.com\/?p=193138"},"modified":"2026-09-03T11:57:04","modified_gmt":"2026-09-03T02:57:04","slug":"which-data-items-will-be-copied-when-reusing-data","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/faq\/which-data-items-will-be-copied-when-reusing-data\/","title":{"rendered":"Which Data Items will be Copied When Reusing Data?"},"content":{"rendered":"<dl>\n<dt>Question.<\/dt>\n<dd>\n<p>Which Data Items will be copied when I use the [Start a new Case with these data] option?<\/p>\n<\/dd>\n<dt>Answer.<\/dt>\n<dd>\n<p>Data Items satisfying both of the following conditions will be copied; items that the operating User is able to view (in the copy source), and items that can be input at the first Task (in the copy destination).<\/p>\n<\/dd>\n<\/dl>\n<p>\u00a0<\/p>\n<p>Please note that the following Data Items will not be copied:<\/p>\n<p>\u30fbIn the original Case, Data Items that the operating user cannot view<br \/>\u30fbIn the new Case, Data Items that are not set to &#8220;Editable&#8221; at the first Task<\/p>\n<p><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002241592-M103\">M103: Starting with Past Data<\/a><br \/>\u30fbThe copying range varies depending on the data browsing authorization level of the person who copies<br \/>\u30fbThe copying range varies depending on the input screen for the person who copies (Items that can be entered)<br \/>\u30fbDiscussion type Data Items are always not subject to be copied<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Question. Which Data Items will be copied when I use the [Start a new Case with these data] option? Answer. Data Items satisfying both of the following conditions will be copied; items that the operating User is able to view (in the copy source), and items that can be input at the first Task (in [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"single-faq","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[5695],"tags":[],"faq_section":[5719],"class_list":["post-193138","post","type-post","status-publish","format-standard","hentry","category-faq","faq_section-5719"],"jetpack_publicize_connections":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"newspack-article-block-landscape-large":false,"newspack-article-block-portrait-large":false,"newspack-article-block-square-large":false,"newspack-article-block-landscape-medium":false,"newspack-article-block-portrait-medium":false,"newspack-article-block-square-medium":false,"newspack-article-block-landscape-intermediate":false,"newspack-article-block-portrait-intermediate":false,"newspack-article-block-square-intermediate":false,"newspack-article-block-landscape-small":false,"newspack-article-block-portrait-small":false,"newspack-article-block-square-small":false,"newspack-article-block-landscape-tiny":false,"newspack-article-block-portrait-tiny":false,"newspack-article-block-square-tiny":false,"newspack-article-block-uncropped":false},"uagb_author_info":{"display_name":"Kitao","author_link":"https:\/\/support.questetra.com\/en\/author\/kitao\/"},"uagb_comment_info":0,"uagb_excerpt":"Question. Which Data Items will be copied when I use the [Start a new Case with these data] option? Answer. Data Items satisfying both of the following conditions will be copied; items that the operating User is able to view (in the copy source), and items that can be input at the first Task (in&hellip;","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-Of8","jetpack-related-posts":[{"id":79781,"url":"https:\/\/support.questetra.com\/en\/data-items\/table-type\/","url_meta":{"origin":193138,"position":0},"title":"Table-Type","author":"Peter Glover","date":"2021-01-22","format":false,"excerpt":"Displays a table that can use the String, Numeric, Select or Date formats.","rel":"","context":"In &quot;Data Items&quot;","block_context":{"text":"Data Items","link":"https:\/\/support.questetra.com\/en\/category\/data-items\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Table.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Table.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Table.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Table.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Table.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":67279,"url":"https:\/\/support.questetra.com\/en\/addons\/googledrive-filescopy\/","url_meta":{"origin":193138,"position":1},"title":"Google Drive Files Copy","author":"Hirotaka NISHI","date":"2017-11-26","format":false,"excerpt":"Copies a file on Google Drive and save it to the specified directory. Preparing a file to be a template and it will be a copy automatically at the Start of a new Issue. *Note You need to register Project at Google API Manager beforehand If there is no specified\u2026","rel":"","context":"In &quot;Add-ons&quot;","block_context":{"text":"Add-ons","link":"https:\/\/support.questetra.com\/en\/category\/addons\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/11\/google-drive-file-copy-header.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/11\/google-drive-file-copy-header.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/11\/google-drive-file-copy-header.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/11\/google-drive-file-copy-header.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/11\/google-drive-file-copy-header.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":121842,"url":"https:\/\/support.questetra.com\/en\/incident\/bug-20220509\/","url_meta":{"origin":193138,"position":2},"title":"Selected Columns of Table-type Data Items are not Output to PDF during PDF File Generation (Fixed)","author":"Peter Glover","date":"2022-05-09","format":false,"excerpt":"Solution version: Ver. 14.0.2","rel":"","context":"In &quot;Incident Info&quot;","block_context":{"text":"Incident Info","link":"https:\/\/support.questetra.com\/en\/category\/incident\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":76919,"url":"https:\/\/support.questetra.com\/en\/templates\/manga-production-flow-20160322\/","url_meta":{"origin":193138,"position":3},"title":"Manga Production Flow","author":"Hirotaka NISHI","date":"2021-02-18","format":false,"excerpt":"Based on the original scenario, a manga is produced through the stages of rough-sketch, draft, and finish. At each stage, the cartoonist creates the deliverables and the requester confirms it. The status of production is recorded each time it moves the Steps. Not only manga, but it can also be\u2026","rel":"","context":"In &quot;Workflow Apps&quot;","block_context":{"text":"Workflow Apps","link":"https:\/\/support.questetra.com\/en\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/06\/eye-catch-manga-production-flow-20160322-220-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/06\/eye-catch-manga-production-flow-20160322-220-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/06\/eye-catch-manga-production-flow-20160322-220-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/06\/eye-catch-manga-production-flow-20160322-220-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/06\/eye-catch-manga-production-flow-20160322-220-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":143651,"url":"https:\/\/support.questetra.com\/en\/incident\/bug-20230308\/","url_meta":{"origin":193138,"position":4},"title":"Display Position of Data Items may Change after Copying Data from Other Processes (Fixed)","author":"Hirotaka NISHI","date":"2023-03-14","format":false,"excerpt":"Fix version: Ver. 15.0","rel":"","context":"In &quot;Incident Info&quot;","block_context":{"text":"Incident Info","link":"https:\/\/support.questetra.com\/en\/category\/incident\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":72429,"url":"https:\/\/support.questetra.com\/en\/developer-blog\/master-data-management\/","url_meta":{"origin":193138,"position":5},"title":"Several Ways to Manage Master Data with Questetra","author":"Tsuyoshi Kusaka","date":"2017-09-19","format":false,"excerpt":"Hi there! The topic I am going to talk about this time is related with utilizing Questetra, as well as system collaboration. Management of master data associated with Questetra is one of the common agendas. There are cases where you prepare an approval flow when registering\/modifying\/deleting master data, which Questetra\u2026","rel":"","context":"In &quot;Questetra Developers Blog&quot;","block_context":{"text":"Questetra Developers Blog","link":"https:\/\/support.questetra.com\/en\/category\/developer-blog\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/09\/master-data-management-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/09\/master-data-management-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/09\/master-data-management-1200x675-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/09\/master-data-management-1200x675-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/09\/master-data-management-1200x675-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"amp_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/193138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/comments?post=193138"}],"version-history":[{"count":1,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/193138\/revisions"}],"predecessor-version":[{"id":194556,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/193138\/revisions\/194556"}],"wp:attachment":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/media?parent=193138"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/categories?post=193138"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/tags?post=193138"},{"taxonomy":"faq_section","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/faq_section?post=193138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}