{"id":193138,"date":"2026-09-03T11:56:56","date_gmt":"2026-09-03T02:56:56","guid":{"rendered":"https:\/\/support.questetra.com\/?p=193138"},"modified":"2026-09-03T11:57:04","modified_gmt":"2026-09-03T02:57:04","slug":"which-data-items-will-be-copied-when-reusing-data","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/faq\/which-data-items-will-be-copied-when-reusing-data\/","title":{"rendered":"Which Data Items will be Copied When Reusing Data?"},"content":{"rendered":"<dl>\n<dt>Question.<\/dt>\n<dd>\n<p>Which Data Items will be copied when I use the [Start a new Case with these data] option?<\/p>\n<\/dd>\n<dt>Answer.<\/dt>\n<dd>\n<p>Data Items satisfying both of the following conditions will be copied; items that the operating User is able to view (in the copy source), and items that can be input at the first Task (in the copy destination).<\/p>\n<\/dd>\n<\/dl>\n<p>\u00a0<\/p>\n<p>Please note that the following Data Items will not be copied:<\/p>\n<p>\u30fbIn the original Case, Data Items that the operating user cannot view<br \/>\u30fbIn the new Case, Data Items that are not set to &#8220;Editable&#8221; at the first Task<\/p>\n<p><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002241592-M103\">M103: Starting with Past Data<\/a><br \/>\u30fbThe copying range varies depending on the data browsing authorization level of the person who copies<br \/>\u30fbThe copying range varies depending on the input screen for the person who copies (Items that can be entered)<br \/>\u30fbDiscussion type Data Items are always not subject to be copied<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Question. Which Data Items will be copied when I use the [Start a new Case with these data] option? Answer. Data Items satisfying both of the following conditions will be copied; items that the operating User is able to view (in the copy source), and items that can be input at the first Task (in [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"single-faq","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[5695],"tags":[],"faq_section":[5719],"class_list":["post-193138","post","type-post","status-publish","format-standard","hentry","category-faq","faq_section-5719"],"jetpack_publicize_connections":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"newspack-article-block-landscape-large":false,"newspack-article-block-portrait-large":false,"newspack-article-block-square-large":false,"newspack-article-block-landscape-medium":false,"newspack-article-block-portrait-medium":false,"newspack-article-block-square-medium":false,"newspack-article-block-landscape-intermediate":false,"newspack-article-block-portrait-intermediate":false,"newspack-article-block-square-intermediate":false,"newspack-article-block-landscape-small":false,"newspack-article-block-portrait-small":false,"newspack-article-block-square-small":false,"newspack-article-block-landscape-tiny":false,"newspack-article-block-portrait-tiny":false,"newspack-article-block-square-tiny":false,"newspack-article-block-uncropped":false},"uagb_author_info":{"display_name":"Kitao","author_link":"https:\/\/support.questetra.com\/en\/author\/kitao\/"},"uagb_comment_info":0,"uagb_excerpt":"Question. Which Data Items will be copied when I use the [Start a new Case with these data] option? Answer. Data Items satisfying both of the following conditions will be copied; items that the operating User is able to view (in the copy source), and items that can be input at the first Task (in&hellip;","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-Of8","jetpack-related-posts":[{"id":79781,"url":"https:\/\/support.questetra.com\/en\/data-items\/table-type\/","url_meta":{"origin":193138,"position":0},"title":"Table-Type","author":"Peter Glover","date":"2021-01-22","format":false,"excerpt":"Displays a table that can use the String, Numeric, Select or Date formats.","rel":"","context":"In &quot;Data Items&quot;","block_context":{"text":"Data Items","link":"https:\/\/support.questetra.com\/en\/category\/data-items\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Table.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Table.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Table.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Table.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Table.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":79770,"url":"https:\/\/support.questetra.com\/en\/data-items\/discussion-type\/","url_meta":{"origin":193138,"position":1},"title":"Discussion-Type","author":"Peter Glover","date":"2019-09-30","format":false,"excerpt":"Displays a non-editable box and a text field that saves comments in the box chronologically.","rel":"","context":"In &quot;Data Items&quot;","block_context":{"text":"Data Items","link":"https:\/\/support.questetra.com\/en\/category\/data-items\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Discussion.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Discussion.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Discussion.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Discussion.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Discussion.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":70366,"url":"https:\/\/support.questetra.com\/en\/developer-blog\/view-the-detailed-process-and-record-data\/","url_meta":{"origin":193138,"position":2},"title":"Who Can View The Case Business Data and Who Can&#8217;t?","author":"furuzo","date":"2018-07-24","format":false,"excerpt":"I will explain the scope of users who can view business data, for operators of each Step of Workflow and users who are granted authority.","rel":"","context":"In &quot;Questetra Developers Blog&quot;","block_context":{"text":"Questetra Developers Blog","link":"https:\/\/support.questetra.com\/en\/category\/developer-blog\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/07\/view-the-detail-information-1200x675-2.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/07\/view-the-detail-information-1200x675-2.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/07\/view-the-detail-information-1200x675-2.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/07\/view-the-detail-information-1200x675-2.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/07\/view-the-detail-information-1200x675-2.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":68661,"url":"https:\/\/support.questetra.com\/en\/versions\/version-1130\/","url_meta":{"origin":193138,"position":3},"title":"v11.3 2017-03-13: Renewing Workflow screen for Smartphones","author":"Hirotaka NISHI","date":"2017-02-28","format":false,"excerpt":"Release Overview Date Release SaaS Edition : Mon. Mar. 13th, 2017 Download Edition : None Changes to be Noted Parameter of \"option\" is obsolete in API for \"Querying for Task records operated by the User\" Change the naming of \"Process Model\" to \"Application\". We will also change related terms. Check\u2026","rel":"","context":"In &quot;Version Info&quot;","block_context":{"text":"Version Info","link":"https:\/\/support.questetra.com\/en\/category\/versions\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/02\/version-1130-fi-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/02\/version-1130-fi-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/02\/version-1130-fi-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/02\/version-1130-fi-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/02\/version-1130-fi-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":68938,"url":"https:\/\/support.questetra.com\/en\/versions\/version-1120\/","url_meta":{"origin":193138,"position":4},"title":"v11.2 2016-11-28: Enhanced Table Type Data Item","author":"Hirotaka NISHI","date":"2016-11-14","format":false,"excerpt":"Release Overview Date Release SaaS Edition : Mon. Nov. 28th, 2016 Download Edition : None Changes to be Noted [Prior notice] On and after the next version (Ver. 11.3), Questetra will totally not work on Internet Explorer 8 and earlier Versions earlier than Internet Explorer 8 are already unsupported. Please\u2026","rel":"","context":"In &quot;Version Info&quot;","block_context":{"text":"Version Info","link":"https:\/\/support.questetra.com\/en\/category\/versions\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2016\/11\/version-1120-fi-en-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2016\/11\/version-1120-fi-en-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2016\/11\/version-1120-fi-en-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2016\/11\/version-1120-fi-en-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2016\/11\/version-1120-fi-en-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":72429,"url":"https:\/\/support.questetra.com\/en\/developer-blog\/master-data-management\/","url_meta":{"origin":193138,"position":5},"title":"Several Ways to Manage Master Data with Questetra","author":"Tsuyoshi Kusaka","date":"2017-09-19","format":false,"excerpt":"Hi there! The topic I am going to talk about this time is related with utilizing Questetra, as well as system collaboration. Management of master data associated with Questetra is one of the common agendas. There are cases where you prepare an approval flow when registering\/modifying\/deleting master data, which Questetra\u2026","rel":"","context":"In &quot;Questetra Developers Blog&quot;","block_context":{"text":"Questetra Developers Blog","link":"https:\/\/support.questetra.com\/en\/category\/developer-blog\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/09\/master-data-management-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/09\/master-data-management-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/09\/master-data-management-1200x675-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/09\/master-data-management-1200x675-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/09\/master-data-management-1200x675-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/193138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/comments?post=193138"}],"version-history":[{"count":1,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/193138\/revisions"}],"predecessor-version":[{"id":194556,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/193138\/revisions\/194556"}],"wp:attachment":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/media?parent=193138"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/categories?post=193138"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/tags?post=193138"},{"taxonomy":"faq_section","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/faq_section?post=193138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}