{"id":193177,"date":"2026-09-03T11:56:55","date_gmt":"2026-09-03T02:56:55","guid":{"rendered":"https:\/\/support.questetra.com\/?p=193177"},"modified":"2026-09-03T11:57:04","modified_gmt":"2026-09-03T02:57:04","slug":"i-don-t-know-who-the-system-administrator-of-the-workflow-platform-is","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/faq\/i-don-t-know-who-the-system-administrator-of-the-workflow-platform-is\/","title":{"rendered":"I don’t know who the system administrator of the workflow platform is"},"content":{"rendered":"
\n
Question.<\/font> <\/font><\/dt>\n
How do I find out who the system administrator of my workflow platform is? <\/font> <\/font><\/dd>\n
Answer.<\/font> <\/font><\/dt>\n
Try contacting the helpdesk\/support team or IT\/HR department, asking questions on internal social networks, or talking to your manager or colleagues <\/font> <\/font><\/dd>\n<\/dl>\n

\u00a0<\/p>\n

If you are looking for a system administrator within your company, for example to request additional accounts, the following methods can be helpful. <\/font> <\/font><\/p>\n

    \n
  1. \n Contact the help desk or support team <\/font> <\/font>
    There is a high possibility that you will find a system administrator by contacting the department or person in charge of supporting the internal information system, including the workflow platform. <\/font> <\/font> <\/p>\n<\/li>\n
  2. \n \u00a0Contact your IT or Human Resources department <\/font> <\/font>
    Contact your IT department, which manages your information systems, or your Human Resources department, which manages all of your employees, and they may be able to provide you with contact information for system administrators.<\/font><\/font><\/p>\n<\/li>\n
  3. \n Use internal communication tools <\/font> <\/font>
    Please let the people know that you are looking for a system administrator <\/font> using internal communication tools such as internal SNS (Questetra’s [Open Chat], etc.), internal chat, email, etc. <\/font> <\/p>\n<\/li>\n
  4. \n Talk to your boss or colleague <\/font> <\/font>
    Ask your boss or colleague in the same department or project to introduce you to a system administrator. <\/font> <\/font> <\/p>\n<\/li>\n
  5. \n Contact Questetra <\/font> <\/font>
    If no one in your company knows who the system administrator is, or if the system administrator has retired and can no longer access the workflow infrastructure, please contact <\/font> <\/font> Questetra<\/font> <\/font> <\/a> .<\/font> <\/font>\n<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    Question. How do I find out who the system administrator of my workflow platform is? Answer. Try contacting the helpdesk\/support team or IT\/HR department, asking questions on internal social networks, or talking to your manager or colleagues \u00a0 If you are looking for a system administrator within your company, for example to request additional accounts, […]<\/p>\n","protected":false},"author":32,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"single-faq","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[5695],"tags":[],"faq_section":[5696],"class_list":["post-193177","post","type-post","status-publish","format-standard","hentry","category-faq","faq_section-normal-user"],"jetpack_publicize_connections":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"newspack-article-block-landscape-large":false,"newspack-article-block-portrait-large":false,"newspack-article-block-square-large":false,"newspack-article-block-landscape-medium":false,"newspack-article-block-portrait-medium":false,"newspack-article-block-square-medium":false,"newspack-article-block-landscape-intermediate":false,"newspack-article-block-portrait-intermediate":false,"newspack-article-block-square-intermediate":false,"newspack-article-block-landscape-small":false,"newspack-article-block-portrait-small":false,"newspack-article-block-square-small":false,"newspack-article-block-landscape-tiny":false,"newspack-article-block-portrait-tiny":false,"newspack-article-block-square-tiny":false,"newspack-article-block-uncropped":false},"uagb_author_info":{"display_name":"Kitao","author_link":"https:\/\/support.questetra.com\/en\/author\/kitao\/"},"uagb_comment_info":0,"uagb_excerpt":"Question. How do I find out who the system administrator of my workflow platform is? Answer. Try contacting the helpdesk\/support team or IT\/HR department, asking questions on internal social networks, or talking to your manager or colleagues \u00a0 If you are looking for a system administrator within your company, for example to request additional accounts,…","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-OfL","jetpack-related-posts":[{"id":68880,"url":"https:\/\/support.questetra.com\/en\/versions\/version-1170\/","url_meta":{"origin":193177,"position":0},"title":"v11.7 2018-06-11 Equipped the Open Form that Receives Entry in the Middle of Workflow","author":"Hirotaka NISHI","date":"2018-05-28","format":false,"excerpt":"Release Overview Date Release Mon. Jun.11th, 2018 Changes to be Noted [Advance Notice] After 2019, it will not be possible to import App-archives that were created about 3 years ago or more at that time Check out also the plans of changes in future versions [Plans of Future Changes] at\u2026","rel":"","context":"In "Version Info"","block_context":{"text":"Version Info","link":"https:\/\/support.questetra.com\/en\/category\/versions\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/05\/version-1170-fi-en-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/05\/version-1170-fi-en-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/05\/version-1170-fi-en-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/05\/version-1170-fi-en-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/05\/version-1170-fi-en-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":82897,"url":"https:\/\/support.questetra.com\/en\/system-settings\/system-authorization\/","url_meta":{"origin":193177,"position":1},"title":"System Settings – System-wide","author":"Peter Glover","date":"2025-09-11","format":false,"excerpt":"Set who has authorization to edit various parts of the system.","rel":"","context":"In "System Settings"","block_context":{"text":"System Settings","link":"https:\/\/support.questetra.com\/en\/category\/system-settings\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/01\/System-Settings-System-wide-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/01\/System-Settings-System-wide-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/01\/System-Settings-System-wide-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/01\/System-Settings-System-wide-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/01\/System-Settings-System-wide-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":76407,"url":"https:\/\/support.questetra.com\/en\/bpmn-icons\/service-task-choices-update\/","url_meta":{"origin":193177,"position":2},"title":"Update Choices","author":"Hirotaka NISHI","date":"2022-01-13","format":false,"excerpt":"Registers\/updates the list of choices specified in a Select-type Data Item as both a Choice master (App-shared Add-on) commonly used in the workflow platform, but also an App-specific Choice master (Add-on). 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