{"id":193198,"date":"2026-09-03T11:56:53","date_gmt":"2026-09-03T02:56:53","guid":{"rendered":"https:\/\/support.questetra.com\/?p=193198"},"modified":"2026-09-03T11:57:03","modified_gmt":"2026-09-03T02:57:03","slug":"can-updated-data-be-reverted-after-saving-with-edit-data","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/faq\/can-updated-data-be-reverted-after-saving-with-edit-data\/","title":{"rendered":"Can Updated Data Be Reverted after Saving with [Edit Data]?"},"content":{"rendered":"<dl>\n<dt>Question.<\/dt>\n<dd>\n<p>If data is updated by another process (such as an automated Step or the completion of a Human Task) while the [Edit Data] form is open, can those updates be reverted?<\/p>\n<\/dd>\n<dt>Answer.<\/dt>\n<dd>\n<p>Yes. When saving with [Edit Data], not only the items you changed but all data items on the form are saved with the values displayed at the time of saving. Items you did not change retain the values from when the form was opened, so if the following sequence of operations occurs, those older values will overwrite the data, and the updates made in between will be lost.<\/p>\n<\/dd>\n<\/dl>\n<ul>\n<li data-list-item-id=\"e3da46af16dda12dc4a13e79fbb8ea2d8\">Open the [Edit Data] form<\/li>\n<li data-list-item-id=\"eb8fc7488cc6ab98d762b52aa4b1fa37e\">Another process (such as an automated Step or the completion of a Human Task) updates the data<\/li>\n<li data-list-item-id=\"e7df5d0307f4b9885346e72eec2cc32d3\">Save the [Edit Data] form that was left open<\/li>\n<\/ul>\n<p>In this case, the data that should have been updated will appear to have been deleted or reverted to its previous value.<\/p>\n<p>Note that Discussion-type data items are appended rather than overwritten when saved, so they are not affected by this behavior.<\/p>\n<h2 id=\"h_01KY47AJD3RCQQWZ2S8TDPSRRD\">How to Verify<\/h2>\n<p>In [System Settings] &gt; [Case Log], check the timestamps of the save by [Edit Data] and the execution of the other process, and verify the chronological order.<\/p>\n<ul>\n<li data-list-item-id=\"e161f38c5cf1e7dd9e8f5ca30db51abfe\">The time when the other process (such as an automated Step execution or task completion) was performed<\/li>\n<li data-list-item-id=\"e91928a21b0c22f9c890f0f9a8663153f\">The time when the save by [Edit Data] was executed<\/li>\n<\/ul>\n<p>If the save by [Edit Data] is recorded immediately after the other update process, an overwrite may have occurred.<\/p>\n<p>The time when the [Edit Data] form was opened and the change history of individual data item values cannot be verified.<\/p>\n<h2 id=\"h_01KY47AJD43JJTG9F08SRX9ESS\">How to Prevent<\/h2>\n<ul>\n<li data-list-item-id=\"e5a8140eb50535fc267d01a5e25bf9a86\">Do not leave the [Edit Data] form open while other processes may be updating the data<\/li>\n<li data-list-item-id=\"eeb2dce29613e2c6ca643627f8cbfa5c5\">Before performing [Edit Data], check the processing status of the target case<\/li>\n<li data-list-item-id=\"e6c62dddc27135a867b959b0f868db0ef\">If data corrections are frequently needed, consider adding a rejection or correction task to the workflow<\/li>\n<li data-list-item-id=\"e95e2c3c1f33b78e79bc2035f01c1fb6a\">From the perspective of operational safety and audit trails, design workflows that rely on [Edit Data] as little as possible<\/li>\n<\/ul>\n<p>Related information:<\/p>\n<ul>\n<li data-list-item-id=\"e60a6351ae1b0a05881f5855c6d250741\"><a href=\"https:\/\/support.questetra.com\/en\/faq\/can-i-modify-data-that-has-been-input-incorrectly\/\">Can I correct data later, such as when an input error occurs?<\/a><\/li>\n<li data-list-item-id=\"eb5bad171e7f2eb691c90e934221ce2b6\"><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002262451\">M313: Checking User Login History and Case Progress Logs<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Question. If data is updated by another process (such as an automated Step or the completion of a Human Task) while the [Edit Data] form is open, can those updates be reverted? Answer. Yes. When saving with [Edit Data], not only the items you changed but all data items on the form are saved with [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"single-faq","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[5695],"tags":[],"faq_section":[5717],"class_list":["post-193198","post","type-post","status-publish","format-standard","hentry","category-faq","faq_section-5717"],"jetpack_publicize_connections":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"newspack-article-block-landscape-large":false,"newspack-article-block-portrait-large":false,"newspack-article-block-square-large":false,"newspack-article-block-landscape-medium":false,"newspack-article-block-portrait-medium":false,"newspack-article-block-square-medium":false,"newspack-article-block-landscape-intermediate":false,"newspack-article-block-portrait-intermediate":false,"newspack-article-block-square-intermediate":false,"newspack-article-block-landscape-small":false,"newspack-article-block-portrait-small":false,"newspack-article-block-square-small":false,"newspack-article-block-landscape-tiny":false,"newspack-article-block-portrait-tiny":false,"newspack-article-block-square-tiny":false,"newspack-article-block-uncropped":false},"uagb_author_info":{"display_name":"Kitao","author_link":"https:\/\/support.questetra.com\/en\/author\/kitao\/"},"uagb_comment_info":0,"uagb_excerpt":"Question. If data is updated by another process (such as an automated Step or the completion of a Human Task) while the [Edit Data] form is open, can those updates be reverted? Answer. Yes. When saving with [Edit Data], not only the items you changed but all data items on the form are saved with&hellip;","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-Og6","jetpack-related-posts":[{"id":87684,"url":"https:\/\/support.questetra.com\/en\/versions\/version-1200\/","url_meta":{"origin":193198,"position":0},"title":"v12.0 2020-05-11 Modeling Feature Completely Transits from Flash to HTML5","author":"Hirotaka NISHI","date":"2020-04-27","format":false,"excerpt":"The Flash version of the modeling function will be abolished and will be fully migrated to the HTML5 version. Also, snapshots will be automatically saved while editing an App.","rel":"","context":"In &quot;Version Info&quot;","block_context":{"text":"Version Info","link":"https:\/\/support.questetra.com\/en\/category\/versions\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/version-1200-fi-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/version-1200-fi-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/version-1200-fi-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/version-1200-fi-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/version-1200-fi-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":78460,"url":"https:\/\/support.questetra.com\/en\/developer-blog\/choices-google-sheets\/","url_meta":{"origin":193198,"position":1},"title":"Utilize Customer Data on Google Sheets as Choices","author":"Hirotaka NISHI","date":"2020-04-23","format":false,"excerpt":"Get the Customer List stored in Google Sheet via API, and save\/use it as the Options Master.","rel":"","context":"In &quot;Questetra Developers Blog&quot;","block_context":{"text":"Questetra Developers Blog","link":"https:\/\/support.questetra.com\/en\/category\/developer-blog\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/07\/google-sheet-choice-master-featured-image.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/07\/google-sheet-choice-master-featured-image.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/07\/google-sheet-choice-master-featured-image.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/07\/google-sheet-choice-master-featured-image.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/07\/google-sheet-choice-master-featured-image.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":126766,"url":"https:\/\/support.questetra.com\/en\/developer-blog\/tutorial-questetra-form-javascript-api-1\/","url_meta":{"origin":193198,"position":2},"title":"Get\/Set Data Item Values on the Form Screen","author":"Hirotaka NISHI","date":"2022-09-01","format":false,"excerpt":"This section describes how to get\/update Data Item values on the form screen using the Questetra Form JavaScript API.","rel":"","context":"In &quot;Questetra Developers Blog&quot;","block_context":{"text":"Questetra Developers Blog","link":"https:\/\/support.questetra.com\/ja\/category\/developer-blog\/"},"img":{"alt_text":"tutorial questetra form javascript api","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2022\/06\/tutorial-questetra-form-javascript-api.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2022\/06\/tutorial-questetra-form-javascript-api.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2022\/06\/tutorial-questetra-form-javascript-api.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2022\/06\/tutorial-questetra-form-javascript-api.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2022\/06\/tutorial-questetra-form-javascript-api.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":68661,"url":"https:\/\/support.questetra.com\/en\/versions\/version-1130\/","url_meta":{"origin":193198,"position":3},"title":"v11.3 2017-03-13: Renewing Workflow screen for Smartphones","author":"Hirotaka NISHI","date":"2017-02-28","format":false,"excerpt":"Release Overview Date Release SaaS Edition : Mon. Mar. 13th, 2017 Download Edition : None Changes to be Noted Parameter of \"option\" is obsolete in API for \"Querying for Task records operated by the User\" Change the naming of \"Process Model\" to \"Application\". We will also change related terms. 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