{"id":193198,"date":"2026-09-03T11:56:53","date_gmt":"2026-09-03T02:56:53","guid":{"rendered":"https:\/\/support.questetra.com\/?p=193198"},"modified":"2026-09-03T11:57:03","modified_gmt":"2026-09-03T02:57:03","slug":"can-updated-data-be-reverted-after-saving-with-edit-data","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/faq\/can-updated-data-be-reverted-after-saving-with-edit-data\/","title":{"rendered":"Can Updated Data Be Reverted after Saving with [Edit Data]?"},"content":{"rendered":"<dl>\n<dt>Question.<\/dt>\n<dd>\n<p>If data is updated by another process (such as an automated Step or the completion of a Human Task) while the [Edit Data] form is open, can those updates be reverted?<\/p>\n<\/dd>\n<dt>Answer.<\/dt>\n<dd>\n<p>Yes. When saving with [Edit Data], not only the items you changed but all data items on the form are saved with the values displayed at the time of saving. Items you did not change retain the values from when the form was opened, so if the following sequence of operations occurs, those older values will overwrite the data, and the updates made in between will be lost.<\/p>\n<\/dd>\n<\/dl>\n<ul>\n<li data-list-item-id=\"e3da46af16dda12dc4a13e79fbb8ea2d8\">Open the [Edit Data] form<\/li>\n<li data-list-item-id=\"eb8fc7488cc6ab98d762b52aa4b1fa37e\">Another process (such as an automated Step or the completion of a Human Task) updates the data<\/li>\n<li data-list-item-id=\"e7df5d0307f4b9885346e72eec2cc32d3\">Save the [Edit Data] form that was left open<\/li>\n<\/ul>\n<p>In this case, the data that should have been updated will appear to have been deleted or reverted to its previous value.<\/p>\n<p>Note that Discussion-type data items are appended rather than overwritten when saved, so they are not affected by this behavior.<\/p>\n<h2 id=\"h_01KY47AJD3RCQQWZ2S8TDPSRRD\">How to Verify<\/h2>\n<p>In [System Settings] &gt; [Case Log], check the timestamps of the save by [Edit Data] and the execution of the other process, and verify the chronological order.<\/p>\n<ul>\n<li data-list-item-id=\"e161f38c5cf1e7dd9e8f5ca30db51abfe\">The time when the other process (such as an automated Step execution or task completion) was performed<\/li>\n<li data-list-item-id=\"e91928a21b0c22f9c890f0f9a8663153f\">The time when the save by [Edit Data] was executed<\/li>\n<\/ul>\n<p>If the save by [Edit Data] is recorded immediately after the other update process, an overwrite may have occurred.<\/p>\n<p>The time when the [Edit Data] form was opened and the change history of individual data item values cannot be verified.<\/p>\n<h2 id=\"h_01KY47AJD43JJTG9F08SRX9ESS\">How to Prevent<\/h2>\n<ul>\n<li data-list-item-id=\"e5a8140eb50535fc267d01a5e25bf9a86\">Do not leave the [Edit Data] form open while other processes may be updating the data<\/li>\n<li data-list-item-id=\"eeb2dce29613e2c6ca643627f8cbfa5c5\">Before performing [Edit Data], check the processing status of the target case<\/li>\n<li data-list-item-id=\"e6c62dddc27135a867b959b0f868db0ef\">If data corrections are frequently needed, consider adding a rejection or correction task to the workflow<\/li>\n<li data-list-item-id=\"e95e2c3c1f33b78e79bc2035f01c1fb6a\">From the perspective of operational safety and audit trails, design workflows that rely on [Edit Data] as little as possible<\/li>\n<\/ul>\n<p>Related information:<\/p>\n<ul>\n<li data-list-item-id=\"e60a6351ae1b0a05881f5855c6d250741\"><a href=\"https:\/\/support.questetra.com\/en\/faq\/can-i-modify-data-that-has-been-input-incorrectly\/\">Can I correct data later, such as when an input error occurs?<\/a><\/li>\n<li data-list-item-id=\"eb5bad171e7f2eb691c90e934221ce2b6\"><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002262451\">M313: Checking User Login History and Case Progress Logs<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Question. If data is updated by another process (such as an automated Step or the completion of a Human Task) while the [Edit Data] form is open, can those updates be reverted? Answer. Yes. When saving with [Edit Data], not only the items you changed but all data items on the form are saved with [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"single-faq","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[5695],"tags":[],"faq_section":[5717],"class_list":["post-193198","post","type-post","status-publish","format-standard","hentry","category-faq","faq_section-5717"],"jetpack_publicize_connections":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"newspack-article-block-landscape-large":false,"newspack-article-block-portrait-large":false,"newspack-article-block-square-large":false,"newspack-article-block-landscape-medium":false,"newspack-article-block-portrait-medium":false,"newspack-article-block-square-medium":false,"newspack-article-block-landscape-intermediate":false,"newspack-article-block-portrait-intermediate":false,"newspack-article-block-square-intermediate":false,"newspack-article-block-landscape-small":false,"newspack-article-block-portrait-small":false,"newspack-article-block-square-small":false,"newspack-article-block-landscape-tiny":false,"newspack-article-block-portrait-tiny":false,"newspack-article-block-square-tiny":false,"newspack-article-block-uncropped":false},"uagb_author_info":{"display_name":"Kitao","author_link":"https:\/\/support.questetra.com\/en\/author\/kitao\/"},"uagb_comment_info":0,"uagb_excerpt":"Question. If data is updated by another process (such as an automated Step or the completion of a Human Task) while the [Edit Data] form is open, can those updates be reverted? Answer. Yes. When saving with [Edit Data], not only the items you changed but all data items on the form are saved with&hellip;","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-Og6","jetpack-related-posts":[{"id":79770,"url":"https:\/\/support.questetra.com\/en\/data-items\/discussion-type\/","url_meta":{"origin":193198,"position":0},"title":"Discussion-Type","author":"Peter Glover","date":"2019-09-30","format":false,"excerpt":"Displays a non-editable box and a text field that saves comments in the box chronologically.","rel":"","context":"In &quot;Data Items&quot;","block_context":{"text":"Data Items","link":"https:\/\/support.questetra.com\/en\/category\/data-items\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Discussion.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Discussion.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Discussion.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Discussion.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Discussion.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":87684,"url":"https:\/\/support.questetra.com\/en\/versions\/version-1200\/","url_meta":{"origin":193198,"position":1},"title":"v12.0 2020-05-11 Modeling Feature Completely Transits from Flash to HTML5","author":"Hirotaka NISHI","date":"2020-04-27","format":false,"excerpt":"The Flash version of the modeling function will be abolished and will be fully migrated to the HTML5 version. Also, snapshots will be automatically saved while editing an App.","rel":"","context":"In &quot;Version Info&quot;","block_context":{"text":"Version Info","link":"https:\/\/support.questetra.com\/en\/category\/versions\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/version-1200-fi-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/version-1200-fi-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/version-1200-fi-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/version-1200-fi-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/version-1200-fi-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":79727,"url":"https:\/\/support.questetra.com\/en\/data-items\/string-type\/","url_meta":{"origin":193198,"position":2},"title":"String-Type","author":"Peter Glover","date":"2019-09-30","format":false,"excerpt":"Displays a text field that accepts any character type. Available in both a single line and multiple line format.","rel":"","context":"In &quot;Data Items&quot;","block_context":{"text":"Data Items","link":"https:\/\/support.questetra.com\/en\/category\/data-items\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/String.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/String.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/String.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/String.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/String.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":76407,"url":"https:\/\/support.questetra.com\/en\/bpmn-icons\/service-task-choices-update\/","url_meta":{"origin":193198,"position":3},"title":"Update Choices","author":"Hirotaka NISHI","date":"2022-01-13","format":false,"excerpt":"Registers\/updates the list of choices specified in a Select-type Data Item as both a Choice master (App-shared Add-on) commonly used in the workflow platform, but also an App-specific Choice master (Add-on). It needs to be set up by a User with App Administrator authority.","rel":"","context":"In &quot;BPMN\u30a2\u30a4\u30b3\u30f3&quot;","block_context":{"text":"BPMN\u30a2\u30a4\u30b3\u30f3","link":"https:\/\/support.questetra.com\/ja\/category\/bpmn-icons\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2022\/01\/bpmn-icon-service-task-update-choices-2024.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2022\/01\/bpmn-icon-service-task-update-choices-2024.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2022\/01\/bpmn-icon-service-task-update-choices-2024.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2022\/01\/bpmn-icon-service-task-update-choices-2024.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2022\/01\/bpmn-icon-service-task-update-choices-2024.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":76212,"url":"https:\/\/support.questetra.com\/en\/bpmn-icons\/message-start-event-form\/","url_meta":{"origin":193198,"position":4},"title":"Message Start Event (form)","author":"Hirotaka NISHI","date":"2024-09-02","format":false,"excerpt":"Issues a Web form (its URL) for awaiting entry. Starts a new process automatically by receiving entry. The form can be embedded on any website using \"iframe\" HTML tag.","rel":"","context":"In &quot;BPMN\u30a2\u30a4\u30b3\u30f3&quot;","block_context":{"text":"BPMN\u30a2\u30a4\u30b3\u30f3","link":"https:\/\/support.questetra.com\/ja\/category\/bpmn-icons\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":79741,"url":"https:\/\/support.questetra.com\/en\/data-items\/numeric-type\/","url_meta":{"origin":193198,"position":5},"title":"Numeric-Type","author":"Peter Glover","date":"2019-09-30","format":false,"excerpt":"Displays a text field that accepts only numeric values.","rel":"","context":"In &quot;Data Items&quot;","block_context":{"text":"Data Items","link":"https:\/\/support.questetra.com\/en\/category\/data-items\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Numeric.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Numeric.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Numeric.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Numeric.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/Numeric.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/193198","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/comments?post=193198"}],"version-history":[{"count":2,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/193198\/revisions"}],"predecessor-version":[{"id":194599,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/193198\/revisions\/194599"}],"wp:attachment":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/media?parent=193198"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/categories?post=193198"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/tags?post=193198"},{"taxonomy":"faq_section","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/faq_section?post=193198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}