{"id":193200,"date":"2026-09-03T11:56:53","date_gmt":"2026-09-03T02:56:53","guid":{"rendered":"https:\/\/support.questetra.com\/?p=193200"},"modified":"2026-09-03T11:57:03","modified_gmt":"2026-09-03T02:57:03","slug":"task-email-notifications-for-assignees-and-candidates","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/faq\/task-email-notifications-for-assignees-and-candidates\/","title":{"rendered":"How Can I Send Email Notifications to Assignees and Offer Candidates When a Task Is Created?"},"content":{"rendered":"<dl>\n<dt>Question.<\/dt>\n<dd>\n<p>How can I send email notifications to assignees and offer candidates when a task is created?<\/p>\n<\/dd>\n<dt>Answer.<\/dt>\n<dd>\n<p>You can notify the target users via email in two ways.<\/p>\n<\/dd>\n<\/dl>\n<p>When a new Task is created at a Human Task step (whether it is directly assigned to an assignee and enters [My Tasks], or it enters [Offered] for multiple candidates), you can send email notifications to the target users. The two methods are as follows:<\/p>\n<ol>\n<li data-list-item-id=\"e92cce00bd7e63a85bcbe49380b162040\">\n<strong>Notification via each user&#8217;s personal settings (enabled by default)<\/strong><br \/>If each user has enabled arrival notifications in [Account Settings &gt; Notifications], they will receive an email when a Task is created at a step they are responsible for (enabled by default; applies to both [My Tasks] and [Offered]). For the personal settings procedure, refer to &#8220;<a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002257771\">M108: Changing Notification Settings and Language Settings<\/a>&#8220;.<\/li>\n<li data-list-item-id=\"e4a5ecbd6d0af439d4cdf245d6829ec72\">\n<p><strong>Force notifications from the workflow side<\/strong><br \/>As a designer, if you want to ensure notifications are sent regardless of each user&#8217;s personal settings, enable the checkboxes under [Email Notification] in the target Human Task.<\/p>\n<ul>\n<li data-list-item-id=\"e43d296781fb35faffaf1a456e4e2a01b\">\n<strong>[When Offered]<\/strong>: When a Task enters [Offered] for multiple candidates<\/li>\n<li data-list-item-id=\"ea673a0fd997496511eb750ab5419af12\">\n<strong>[When Assigned]<\/strong>: When a Task is directly assigned to an assignee and enters [My Tasks]<\/li>\n<\/ul>\n<p>For details on where to configure this, refer to &#8220;<a href=\"https:\/\/support.questetra.com\/en\/bpmn-icons\/human-task\/\">Human Task<\/a>&#8220;.<\/p>\n<\/li>\n<\/ol>\n<p><strong>Note:<\/strong>\u00a0This setting can only force the &#8220;send&#8221; direction. It cannot force &#8220;do not send&#8221;; even if the checkboxes are unchecked, users who have enabled notifications in their personal settings will still receive emails.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Question. How can I send email notifications to assignees and offer candidates when a task is created? Answer. You can notify the target users via email in two ways. When a new Task is created at a Human Task step (whether it is directly assigned to an assignee and enters [My Tasks], or it enters [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"single-faq","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[5695],"tags":[],"faq_section":[5717],"class_list":["post-193200","post","type-post","status-publish","format-standard","hentry","category-faq","faq_section-5717"],"jetpack_publicize_connections":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"newspack-article-block-landscape-large":false,"newspack-article-block-portrait-large":false,"newspack-article-block-square-large":false,"newspack-article-block-landscape-medium":false,"newspack-article-block-portrait-medium":false,"newspack-article-block-square-medium":false,"newspack-article-block-landscape-intermediate":false,"newspack-article-block-portrait-intermediate":false,"newspack-article-block-square-intermediate":false,"newspack-article-block-landscape-small":false,"newspack-article-block-portrait-small":false,"newspack-article-block-square-small":false,"newspack-article-block-landscape-tiny":false,"newspack-article-block-portrait-tiny":false,"newspack-article-block-square-tiny":false,"newspack-article-block-uncropped":false},"uagb_author_info":{"display_name":"Kitao","author_link":"https:\/\/support.questetra.com\/en\/author\/kitao\/"},"uagb_comment_info":0,"uagb_excerpt":"Question. How can I send email notifications to assignees and offer candidates when a task is created? Answer. You can notify the target users via email in two ways. When a new Task is created at a Human Task step (whether it is directly assigned to an assignee and enters [My Tasks], or it enters&hellip;","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-Og8","jetpack-related-posts":[{"id":78871,"url":"https:\/\/support.questetra.com\/en\/bpmn-icons\/human-task\/","url_meta":{"origin":193200,"position":0},"title":"Human Task","author":"Hirotaka NISHI","date":"2019-10-04","format":false,"excerpt":"A work step that humans are in charge of. Generates an input form (Operating screen) automatically in accordance with the editing permission settings on Data Items. When the allocated operator fills out the form and finishes the Task, the token advances.Capable of setting branching by Operator's choice upon finishing the\u2026","rel":"","context":"In &quot;BPMN Icons&quot;","block_context":{"text":"BPMN Icons","link":"https:\/\/support.questetra.com\/en\/category\/bpmn-icons\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-human-task-1200x675.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-human-task-1200x675.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-human-task-1200x675.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-human-task-1200x675.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-human-task-1200x675.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":70629,"url":"https:\/\/support.questetra.com\/en\/developer-blog\/addon-line-push-notify\/","url_meta":{"origin":193200,"position":1},"title":"Sending a Message to LINE in the Middle of a Workflow","author":"HatanakaAkihiro","date":"2018-05-23","format":false,"excerpt":"Hi Questetra users! I\u2019m Hatanaka, Questetra's CTO. Today, I would like to introduce an add-on which is for sending a message to LINE using LINE Notify. LINE Notify is a service that conveys notifications from web services as a message from the official LINE Notify account provided by LINE. To\u2026","rel":"","context":"In &quot;Questetra Developers Blog&quot;","block_context":{"text":"Questetra Developers Blog","link":"https:\/\/support.questetra.com\/en\/category\/developer-blog\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/05\/LineQuestetra-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/05\/LineQuestetra-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/05\/LineQuestetra-1200x675-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/05\/LineQuestetra-1200x675-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/05\/LineQuestetra-1200x675-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":68661,"url":"https:\/\/support.questetra.com\/en\/versions\/version-1130\/","url_meta":{"origin":193200,"position":2},"title":"v11.3 2017-03-13: Renewing Workflow screen for Smartphones","author":"Hirotaka NISHI","date":"2017-02-28","format":false,"excerpt":"Release Overview Date Release SaaS Edition : Mon. Mar. 13th, 2017 Download Edition : None Changes to be Noted Parameter of \"option\" is obsolete in API for \"Querying for Task records operated by the User\" Change the naming of \"Process Model\" to \"Application\". We will also change related terms. Check\u2026","rel":"","context":"In &quot;Version Info&quot;","block_context":{"text":"Version Info","link":"https:\/\/support.questetra.com\/en\/category\/versions\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/02\/version-1130-fi-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/02\/version-1130-fi-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/02\/version-1130-fi-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/02\/version-1130-fi-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/02\/version-1130-fi-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":80114,"url":"https:\/\/support.questetra.com\/en\/developer-blog\/message-start-event-receive-task-form-basic\/","url_meta":{"origin":193200,"position":3},"title":"Let&#8217;s Create Public Web Forms (Basic)","author":"Hirotaka NISHI","date":"2020-10-01","format":false,"excerpt":"Introducing \u201cMessage Start Event (Form)\u201d and \u201cReceive Task (Form)\u201d that can be set up as a Web form accessible from outside.","rel":"","context":"In &quot;Questetra Developers Blog&quot;","block_context":{"text":"Questetra Developers Blog","link":"https:\/\/support.questetra.com\/en\/category\/developer-blog\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/web-form-featured-image.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/web-form-featured-image.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/web-form-featured-image.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/web-form-featured-image.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/web-form-featured-image.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":68880,"url":"https:\/\/support.questetra.com\/en\/versions\/version-1170\/","url_meta":{"origin":193200,"position":4},"title":"v11.7 2018-06-11 Equipped the Open Form that Receives Entry in the Middle of Workflow","author":"Hirotaka NISHI","date":"2018-05-28","format":false,"excerpt":"Release Overview Date Release Mon. Jun.11th, 2018 Changes to be Noted [Advance Notice] After 2019, it will not be possible to import App-archives that were created about 3 years ago or more at that time Check out also the plans of changes in future versions [Plans of Future Changes] at\u2026","rel":"","context":"In &quot;Version Info&quot;","block_context":{"text":"Version Info","link":"https:\/\/support.questetra.com\/en\/category\/versions\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/05\/version-1170-fi-en-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/05\/version-1170-fi-en-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/05\/version-1170-fi-en-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/05\/version-1170-fi-en-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/05\/version-1170-fi-en-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":82721,"url":"https:\/\/support.questetra.com\/en\/developer-blog\/service-task-calculation-datetime\/","url_meta":{"origin":193200,"position":5},"title":"Let\u2019s Set a Deadline","author":"Peter Glover","date":"2021-10-07","format":false,"excerpt":"How to set the date and time when a Task will occur, and the deadline date when it must be completed.","rel":"","context":"In &quot;Questetra Developers Blog&quot;","block_context":{"text":"Questetra Developers Blog","link":"https:\/\/support.questetra.com\/en\/category\/developer-blog\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/eye-catch-update_data-deadline-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/eye-catch-update_data-deadline-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/eye-catch-update_data-deadline-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/eye-catch-update_data-deadline-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/eye-catch-update_data-deadline-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/193200","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/comments?post=193200"}],"version-history":[{"count":1,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/193200\/revisions"}],"predecessor-version":[{"id":194596,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/193200\/revisions\/194596"}],"wp:attachment":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/media?parent=193200"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/categories?post=193200"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/tags?post=193200"},{"taxonomy":"faq_section","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/faq_section?post=193200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}