{"id":67671,"date":"2018-01-26T14:41:49","date_gmt":"2018-01-26T05:41:49","guid":{"rendered":"https:\/\/support.questetra.com\/bug-20180126\/"},"modified":"2021-03-08T14:49:59","modified_gmt":"2021-03-08T05:49:59","slug":"bug-20180126","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/incident\/bug-20180126\/","title":{"rendered":"Jan 26, 2018 Message Start Event (Form): An Error Message may be Displayed Despite the Process is Started (Fixed)"},"content":{"rendered":"
This bug has been fixed.<\/div><\/div>\n

Fixed Version<\/h3>\n
    \n
  • Version 11.6\n
      \n
    • Other than SaaS, it will be March 2018 or later (TBD)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

      Affected Version and Operation<\/h3>\n
        \n
      • Questetra version: unknown<\/li>\n
      • Use environment\n
          \n
        • Confirmed the problem symptom upon Chrome 64\/63 on Windows 7\/8.1\/10<\/li>\n
        • (There is a possibility of occurrence even in other use environments)<\/li>\n<\/ul>\n<\/li>\n
        • Enter information in [Message Start Event (Form)] and submit<\/li>\n<\/ul>\n

          Bug Details<\/h3>\n
            \n
          • Occurs in operating\n
              \n
            • Enter information in [Message Start Event (Form)] and submit<\/li>\n<\/ul>\n<\/li>\n
            • What will occur\n
                \n
              • Despite the process is started, an error dialogue of \u201cSystem failed to retrieve data from server. Please reload this page.\u201d may be displayed [SaaS Edition]\n
                  \n
                • Even in the same environment, sometimes it occurs and sometimes doesn\u2019t .<\/li>\n<\/ul>\n<\/li>\n
                • In [Download Edition] and others, message indicating completion of transmission is not displayed<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                  Workaround \u30fb Recovery<\/h3>\n
                    \n
                  • There is no way to avoid this trouble<\/li>\n
                  • Even if this problem occurs, the process is started normally after sending the form, If there is no input error<\/li>\n
                  • This Bug is due to be fixed in the next releasing version<\/del><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

                    Fixed Version Version 11.6 Other than SaaS, it will be March 2018 or later (TBD) Affected Version and Operation Questetra version: unknown Use environment Confirmed the problem symptom upon Chrome 64\/63 on Windows 7\/8.1\/10 (There is a possibility of occurrence even in other use environments) Enter information in [Message Start Event (Form)] and submit Bug […]<\/p>\n","protected":false},"author":3,"featured_media":102445,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[4680],"tags":[299],"faq_section":[],"class_list":["post-67671","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-incident","tag-saas"],"jetpack_publicize_connections":[],"uagb_featured_image_src":{"full":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1",1200,675,false],"thumbnail":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=440%2C440&ssl=1",440,440,true],"medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=560%2C315&ssl=1",560,315,true],"medium_large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=768%2C432&ssl=1",768,432,true],"large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1024%2C576&ssl=1",1024,576,true],"1536x1536":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1",1200,675,true],"2048x2048":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-landscape-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-portrait-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=900%2C675&ssl=1",900,675,true],"newspack-article-block-square-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-landscape-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=800%2C600&ssl=1",800,600,true],"newspack-article-block-portrait-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=600%2C675&ssl=1",600,675,true],"newspack-article-block-square-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=800%2C675&ssl=1",800,675,true],"newspack-article-block-landscape-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=600%2C450&ssl=1",600,450,true],"newspack-article-block-portrait-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=450%2C600&ssl=1",450,600,true],"newspack-article-block-square-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=600%2C600&ssl=1",600,600,true],"newspack-article-block-landscape-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=400%2C300&ssl=1",400,300,true],"newspack-article-block-portrait-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=300%2C400&ssl=1",300,400,true],"newspack-article-block-square-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=400%2C400&ssl=1",400,400,true],"newspack-article-block-landscape-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=200%2C150&ssl=1",200,150,true],"newspack-article-block-portrait-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=150%2C200&ssl=1",150,200,true],"newspack-article-block-square-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=200%2C200&ssl=1",200,200,true],"newspack-article-block-uncropped":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1",1200,675,true]},"uagb_author_info":{"display_name":"Hirotaka NISHI","author_link":"https:\/\/support.questetra.com\/en\/author\/nishiquestetra\/"},"uagb_comment_info":0,"uagb_excerpt":"Fixed Version Version 11.6 Other than SaaS, it will be March 2018 or later (TBD) Affected Version and Operation Questetra version: unknown Use environment Confirmed the problem symptom upon Chrome 64\/63 on Windows 7\/8.1\/10 (There is a possibility of occurrence even in other use environments) Enter information in [Message Start Event (Form)] and submit Bug…","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-hBt","jetpack-related-posts":[{"id":67077,"url":"https:\/\/support.questetra.com\/en\/versions\/version-1137\/","url_meta":{"origin":67671,"position":0},"title":"v11.3.7 2018-03-22 New Version Release for Existing Customer of Download Edition","author":"Hirotaka NISHI","date":"2018-03-22","format":false,"excerpt":"Release Overview This version is for customers who have already purchased \u201cExtension Key\u201d When upgrading, please check the releasing contents of all versions released between your current using version and this version Functions \u201climited to SaaS Edition\u201d is not available in other than SaaS Edition. Date Release: Thu. Mar.22nd, 2018\u2026","rel":"","context":"In "Version Info"","block_context":{"text":"Version Info","link":"https:\/\/support.questetra.com\/en\/category\/versions\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/03\/version-1137-fi-en-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/03\/version-1137-fi-en-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/03\/version-1137-fi-en-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/03\/version-1137-fi-en-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/03\/version-1137-fi-en-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":73752,"url":"https:\/\/support.questetra.com\/en\/incident\/bug-20181221\/","url_meta":{"origin":67671,"position":1},"title":"On “Published Form”, User\/Organization\/Discussion Type Data Item may be Displayed (Fixed)","author":"Hirotaka NISHI","date":"2018-12-21","format":false,"excerpt":"Fixed Version Version 11.9.0 Affected Version and Operation Ver. 11.7.0 and later For a published form which cna be used by external people ([Receive Task (Form)]\/[Message Start Event (Form)], there is a procedure to set Data editing permission as other than \"No display\" on User\/Organization\/Discussion type Data Items. Bug Details\u2026","rel":"","context":"In "Incident Info"","block_context":{"text":"Incident Info","link":"https:\/\/support.questetra.com\/en\/category\/incident\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":71186,"url":"https:\/\/support.questetra.com\/en\/versions\/version-1180\/","url_meta":{"origin":67671,"position":2},"title":"v11.8 2018-10-22 Setting of Deadline to Form Entry\/Webhook Acceptance in Midstream","author":"Hirotaka NISHI","date":"2018-10-09","format":false,"excerpt":"Release Overview Date Release Mon. Oct. 22nd, 2018 Changes to be Noted In accessing Questetra, unnormalized URL (such as consecutive slashes, etc.) will be prohibited. [Advance Notice] Change the specification so that script execution errors will occur if there is anything other than the character string in elements in the\u2026","rel":"","context":"In "Version Info"","block_context":{"text":"Version Info","link":"https:\/\/support.questetra.com\/en\/category\/versions\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/10\/version-1180-fi-en-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/10\/version-1180-fi-en-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/10\/version-1180-fi-en-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/10\/version-1180-fi-en-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/10\/version-1180-fi-en-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":68623,"url":"https:\/\/support.questetra.com\/en\/versions\/version-1140\/","url_meta":{"origin":67671,"position":3},"title":"v11.4 2017-09-11 Enhanced Security through Access Control Functions, etc.","author":"Hirotaka NISHI","date":"2017-08-29","format":false,"excerpt":"Release Overview Date Release Mon. Sept. 11th, 2017 Changes to be Noted We will make the following changes as part of CSRF measures (security enhancement) Abolished permalink of Process Start (\/PE\/ProcessModel\/listView?processModelInfoId=XXX&nodeNumber=XXX Access by GET will be prohibited with respect to APIs of \"Submitting the Task output (\/API\/PE\/Workitem\/Form\/save)\" and \"Creating a\u2026","rel":"","context":"In "Version Info"","block_context":{"text":"Version Info","link":"https:\/\/support.questetra.com\/en\/category\/versions\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/08\/version-1140-fi-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/08\/version-1140-fi-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/08\/version-1140-fi-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/08\/version-1140-fi-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2017\/08\/version-1140-fi-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":68938,"url":"https:\/\/support.questetra.com\/en\/versions\/version-1120\/","url_meta":{"origin":67671,"position":4},"title":"v11.2 2016-11-28: Enhanced Table Type Data Item","author":"Hirotaka NISHI","date":"2016-11-14","format":false,"excerpt":"Release Overview Date Release SaaS Edition : Mon. Nov. 28th, 2016 Download Edition : None Changes to be Noted [Prior notice] On and after the next version (Ver. 11.3), Questetra will totally not work on Internet Explorer 8 and earlier Versions earlier than Internet Explorer 8 are already unsupported. Please\u2026","rel":"","context":"In "Version Info"","block_context":{"text":"Version Info","link":"https:\/\/support.questetra.com\/en\/category\/versions\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2016\/11\/version-1120-fi-en-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2016\/11\/version-1120-fi-en-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2016\/11\/version-1120-fi-en-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2016\/11\/version-1120-fi-en-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2016\/11\/version-1120-fi-en-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":88515,"url":"https:\/\/support.questetra.com\/en\/incident\/bug-20200526\/","url_meta":{"origin":67671,"position":5},"title":"An Error May Occur in \u201cService Task (HTTP Request to Start Event)\u201d at Execution (Fixed)","author":"Hirotaka NISHI","date":"2020-05-26","format":false,"excerpt":"Fixed Version: Ver. 12.1.0","rel":"","context":"In "Incident Info"","block_context":{"text":"Incident Info","link":"https:\/\/support.questetra.com\/en\/category\/incident\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1","_links":{"self":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/67671","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/comments?post=67671"}],"version-history":[{"count":3,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/67671\/revisions"}],"predecessor-version":[{"id":71970,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/67671\/revisions\/71970"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/media\/102445"}],"wp:attachment":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/media?parent=67671"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/categories?post=67671"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/tags?post=67671"},{"taxonomy":"faq_section","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/faq_section?post=67671"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}