{"id":74056,"date":"2019-01-10T15:44:11","date_gmt":"2019-01-10T06:44:11","guid":{"rendered":"https:\/\/support.questetra.com\/addons\/bug-20190110\/"},"modified":"2022-05-26T14:26:04","modified_gmt":"2022-05-26T05:26:04","slug":"bug-20190110","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/incident\/bug-20190110\/","title":{"rendered":"When Synchronizing with G Suite Group in Batch Registration of Roles, an Error Occurs if There Is a Group with No Member (Fixed)"},"content":{"rendered":"<div class=\"su-note\"  style=\"border-color:#dbdbdb;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#f5f5f5;border-color:#ffffff;color:#333333;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\">This bug has been fixed.<\/div><\/div><!--more--><\/p>\n<h3>Fixed Version<\/h3>\n<ul>\n<li>Version 11.9.0<\/li>\n<\/ul>\n<h3>Affected Version and Operation<\/h3>\n<ul>\n<li>Ver. 11.8.2<\/li>\n<li>To Synchronize with G Suite by [Role batch registration]<\/li>\n<\/ul>\n<h3>Bug Details<\/h3>\n<ul>\n<li>Occurs in operating\n<ul>\n<li>&#8220;Synchronize with G Suite&#8221; &lt; [Import Roles] &lt; [Role List] &lt; [System Setting]\n(&#8220;Role&#8221; of Questetra will be synchronized with &#8220;group&#8221; of G Suite)<\/li>\n<\/ul>\n<\/li>\n<li>What will occur\n<ul>\n<li>If there is a group with no members in G Suite, the information retrieval from G Suite fails and the following error message is displayed.\n<ul>\n<li>&#8220;Authentication failed. API Access may be disabled on your G Suite.&#8221;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Workaround \u30fb Recovery<\/h3>\n<ul>\n<li>Workaround\n<ul>\n<li>In the G Suite group, add members to a group with no members<\/li>\n<li>In the G Suite group, remove group with no members<\/li>\n<\/ul>\n<\/li>\n<li>By the error message alone, this problem cannot be distinguished from &#8220;authentication error&#8221; or &#8220;error when API access is not enabled&#8221;.<br \/>\nIf you can not determine the cause of the error, please <a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/requests\/new\">contact<\/a> support.<\/li>\n<li><del datetime=\"2019-02-04T09:24:27+00:00\">This bug is scheduled to be fixed at the next release version or one after the 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