{"id":75437,"date":"2020-12-22T16:27:59","date_gmt":"2020-12-22T07:27:59","guid":{"rendered":"https:\/\/support.questetra.com\/developer-blog\/catalogue-request-correspondence-flow-20160530\/"},"modified":"2021-09-29T14:05:02","modified_gmt":"2021-09-29T05:05:02","slug":"catalogue-request-correspondence-flow-20160530","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/templates\/catalogue-request-correspondence-flow-20160530\/","title":{"rendered":"Catalogue Request Correspondence Flow"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><div class=\"su-box su-box-style-soft\" id=\"\" style=\"border-color:#0b6305;border-radius:3px;max-width:none\"><div class=\"su-box-title\" style=\"background-color:#3E9638;color:#FFFFFF;border-top-left-radius:1px;border-top-right-radius:1px\">Catalogue Request Correspondence Flow<\/div><div class=\"su-box-content su-u-clearfix su-u-trim\" style=\"border-bottom-left-radius:1px;border-bottom-right-radius:1px\">Accepts an information request via the web form and registers customer information after sending the catalogue. After checking the contents of the web form entry at the [Confirmation \/ Judgement] Step, a Cover Sheet PDF is automatically generated. Also, the customer information is registered in the database (kintone) after the catalogue is shipped. If it is necessary for a sales representative to respond promptly, it proceeds to the [3. Undertake \/ Recording of result] Step.<\/div><\/div>\n\n\n<div class=\"su-spoiler su-spoiler-style-modern-light su-spoiler-icon-plus-square-1\" data-anchor=\"nodes\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>BPMN Nodes<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<ul class=\"fa-ul wp-block-list\"><li> <strong>1. Confirmation \/ Judgement<\/strong> The person in charge confirms the input contents, corrects if necessary, and decides how to respond to the matter.<\/li><li><strong>2. Print-out\/ Shipment<\/strong> The person in charge prints out the PDF, attach it to the requested material, and ship it.<\/li><li><span class=\"fa-li\"><span class=\"fa-layers fa-fw\"><i class=\"far fa-rectangle-landscape fa-lg\" style=\"color:#4a86e8;\"><\/i><span class=\"fa-layers-text\" data-fa-transform=\"shrink-8\">9<\/span><\/span><\/span> <strong>3. Undertake \/Recording of Result<\/strong> Sales reps deal with customers<\/li><li><strong>x1. Title set<\/strong> The system generates a string with the Process Start date and time and the value entered in the form and set it in the Title<\/li><li><strong>x2. Auto-duplication<\/strong> The system replicates the value of the specified Data Items to other Data Items<\/li><li><strong>x4. Cover sheet PDF Auto-generation<\/strong> The system inserts the values of the specified Data Items into the Base PDF and generates a PDF file<\/li><li><strong>x5. JSON generation<\/strong> The system generates JSON code for the kintone database from the values of the specified Data Items<\/li><\/ul>\n\n\n<\/div><\/div>\n\n\n<div class=\"su-spoiler su-spoiler-style-modern-light su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-anchor=\"diagram\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Workflow Diagram (click to open)<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1015\" height=\"630\" data-attachment-id=\"98928\" data-permalink=\"https:\/\/support.questetra.com\/en\/templates\/catalogue-request-correspondence-flow-20160530\/attachment\/catalogue-request-correspondence-flow-20160530-209-en\/\" data-orig-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/catalogue-request-correspondence-flow-20160530-209-en.png?fit=1108%2C688&amp;ssl=1\" data-orig-size=\"1108,688\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"catalogue-request-correspondence-flow-20160530-209-en\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/catalogue-request-correspondence-flow-20160530-209-en.png?fit=1015%2C630&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/catalogue-request-correspondence-flow-20160530-209-en-1015x630.png?resize=1015%2C630&#038;ssl=1\" alt=\"\" class=\"wp-image-98928\" srcset=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/catalogue-request-correspondence-flow-20160530-209-en.png?resize=1015%2C630&amp;ssl=1 1015w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/catalogue-request-correspondence-flow-20160530-209-en.png?resize=507%2C315&amp;ssl=1 507w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/catalogue-request-correspondence-flow-20160530-209-en.png?resize=768%2C477&amp;ssl=1 768w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/catalogue-request-correspondence-flow-20160530-209-en.png?w=1108&amp;ssl=1 1108w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>BPMN Icons<ul><li>Start Event<\/li><li>End Event<\/li><li>Join Gateway<\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/support.questetra.com\/en\/bpmn-icons\/parallel-gateway\/\" target=\"_blank\">AND Gateway<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/support.questetra.com\/en\/bpmn-icons\/message-start-event-form\/\" target=\"_blank\">Message Start Event (form)<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/support.questetra.com\/en\/bpmn-icons\/throwing-message-intermediate-event-email\/\" target=\"_blank\">Throwing Message Intermediate Event (email)<\/a><\/li><li><a href=\"https:\/\/support.questetra.com\/en\/bpmn-icons\/throwing-message-intermediate-event-http\/\" target=\"_blank\" rel=\"noreferrer noopener\">Throwing Message Intermediate Event (HTTP)<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/support.questetra.com\/en\/bpmn-icons\/human-task\/\" target=\"_blank\">Human Task<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/support.questetra.com\/en\/bpmn-icons\/service-task-data-assignment\/\" target=\"_blank\">Update Data<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/support.questetra.com\/en\/bpmn-icons\/service-task-pdf-generation\/\" target=\"_blank\">Generate PDF File<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/support.questetra.com\/en\/bpmn-icons\/script-task\/\" target=\"_blank\">Script Task<\/a><\/li><\/ul><\/li><\/ul>\n\n\n<\/div><\/div>\n\n\n<div class=\"su-spoiler su-spoiler-style-modern-light su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-anchor=\"vars\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Variables (click to open)<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<ul class=\"fa-ul\">\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>= Web form Entry Info =<\/strong> <span style=\"font-style:italic;\"> 0<\/span>: <\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span> <strong>Zip code<\/strong> <span style=\"font-style:italic;\">q_Zip 1<\/span>: <\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Search Select Box)\"><\/i><\/span> <strong>(address search)<\/strong> <span style=\"font-style:italic;\">q_Address_Search 2<\/span>: <\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span> <strong>Postal address<\/strong> <span style=\"font-style:italic;\">q_Address 3<\/span>: <\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span> <strong>Company name<\/strong> <span style=\"font-style:italic;\">q_Company 4<\/span>: <\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span> <strong>Dept. name<\/strong> <span style=\"font-style:italic;\">q_Dept 5<\/span>: <\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span> <strong>Your name<\/strong> <span style=\"font-style:italic;\">q_Customer 6<\/span>: <\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span> <strong>Phone number<\/strong> <span style=\"font-style:italic;\">q_Phone 7<\/span>: <\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span> <strong>Email address<\/strong> <span style=\"font-style:italic;\">q_Email 8<\/span>: <\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>Request, etc.<\/strong> <span style=\"font-style:italic;\">q_Request 9<\/span>: <\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>= Cover sheet destination =<\/strong> <span style=\"font-style:italic;\"> 25<\/span>: <\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span> <strong>Zip code<\/strong> <span style=\"font-style:italic;\">q_Zip2 26<\/span>: Automatically set at x2.<\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>Address<\/strong> <span style=\"font-style:italic;\">q_Address2 27<\/span>: Automatically set at x2.<\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>Company name<\/strong> <span style=\"font-style:italic;\">q_Company2 28<\/span>: Automatically set at x2.<\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>Dept. name<\/strong> <span style=\"font-style:italic;\">q_Dept2 29<\/span>: Automatically set at x2.<\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>Customer name<\/strong> <span style=\"font-style:italic;\">q_Customer2 30<\/span>: Automatically set at x2.<\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>= Title \/ Messages on Cover sheet =<\/strong> <span style=\"font-style:italic;\"> 10<\/span>: <\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span> <strong>Title of Cover sheet<\/strong> <span style=\"font-style:italic;\">q_Title 11<\/span>:  <span style=\"color:#9DCCE0;\">Delivery of Catalogue<\/span><\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span> <strong>Date of acceptance<\/strong> <span style=\"font-style:italic;\">q_Date 12<\/span>:  <span style=\"color:#9DCCE0;\">#{#format(processInstanceStartDatetime, &#8216;yyyy-MM-dd&#8217;)}<\/span><\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>Sender of Cover sheet<\/strong> <span style=\"font-style:italic;\">q_Sender 13<\/span>:  <span style=\"color:#9DCCE0;\">Questetra, Inc.<br \/>\n#4A, OIKE BLDG. 206 Ainomachi, KYOTO city. 98765<br \/>\n075-205-5007 \/ customer-service@questetra.com<br \/>\n<\/span><\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>Message on Cover sheet<\/strong> <span style=\"font-style:italic;\">q_Message 14<\/span>:  <span style=\"color:#9DCCE0;\">Dear all,\n<p>Thank you for requesting our catalogue of our product, &#8220;Questetra BPM Suite&#8221;.<br \/>\nWe are going to post it as soon as possible.<br \/>\nI would appreciate your deep consideration for purchasing our product.<\/p>\n<p>Please feel free to contact us whenever you find any question about the details.<\/p>\n<p>Best regards<\/span><\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span> <strong>(PDF file name)<\/strong> <span style=\"font-style:italic;\">q_PDF 15<\/span>:  <span style=\"color:#9DCCE0;\">p#{processInstanceId}.pdf<\/span><\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-copy fa-lg\" style=\"color:#04B404;\" title=\"File\"><\/i><\/span> <strong>Cover sheet PDF<\/strong> <span style=\"font-style:italic;\">q_Cover 16<\/span>: Automatically set at x4.<\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>= Flow Control =<\/strong> <span style=\"font-style:italic;\"> 17<\/span>: <\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-list-alt fa-lg\" style=\"color:#AEB404;\" title=\"Select (Radio Button)\"><\/i><\/span> <strong>Reaction<\/strong> <span style=\"font-style:italic;\">q_Reaction 18<\/span><span style=\"color:#990000;\">*<\/span>: Decides the Splitting in&#8221;1. Confirmation \/ Judgement&#8221;<\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box single line)\"><\/i><\/span> <strong>Notifying address<\/strong> <span style=\"font-style:italic;\">q_Notifying 19<\/span>:  <span style=\"color:#9DCCE0;\">sales@example.com<\/span><\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-info fa-lg\" style=\"color:#5F04B4;\" title=\"Guide Panel\"><\/i><\/span> <strong>= Internal communication =<\/strong> <span style=\"font-style:italic;\"> 20<\/span>: <\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-comments fa-lg\" style=\"color:#045FB4;\" title=\"Discussion\"><\/i><\/span> <strong>Internal memo<\/strong> <span style=\"font-style:italic;\">q_Memo 21<\/span>: <\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>(JSON strings)<\/strong> <span style=\"font-style:italic;\">q_JSON 22<\/span>: <\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>(response)<\/strong> <span style=\"font-style:italic;\">q_Response 23<\/span>: <\/li>\n<li><span class=\"fa-li\"><i class=\"fal fa-font fa-lg\" style=\"color:#B40404;\" title=\"String (Text Box multiple lines)\"><\/i><\/span> <strong>(error message)<\/strong> <span style=\"font-style:italic;\">q_Error 24<\/span>: <\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><i class=\"fal fa-cloud-download-alt\"><\/i> Download<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/drive.google.com\/uc?id=1UYlwj_mF6Yb-fSNMC0w4OnTfHalCvCKR&amp;export=download\" target=\"_blank\" rel=\"noreferrer noopener\">catalogue-request-correspondence-flow-20160530-209-en.qar<\/a><\/p>\n\n\n\n<p class=\"has-text-align-right has-small-font-size wp-block-paragraph\"><i class=\"fal fa-info-circle\"><\/i> Only available for <span style=\"color: #4a86e8;\" class=\"has-inline-color\"><strong>Professional<\/strong><\/span> edition.<\/p>\n\n\n<div class=\"su-divider su-divider-style-dashed\" style=\"margin:30px 0;border-width:8px;border-color:#009900\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><i class=\"fal fa-lightbulb-exclamation\"><\/i> Notes<\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>You need to associate the Swimlane settings according to your organizational structure upon import<\/li><li>For practical use, please change the fixed values that have been set\n<ul>\n<li>The Initial Value in the Data Item \u201cSender of Cover sheet\u201d, \u201cMessage on Cover sheet, \u201cNotifying address\u201d<\/li>\n<\/ul>\n<\/li><li>Set up the connection with kintone<ul><li>In the Throwing Message Intermediate Event (HTTP), \u201ckintone\u201d<ul><li>Access URL in Network Setting tab: <a href=\"https:\/\/YOUR_DOMAIN.cybozu.com\/k\/v1\/record.json\" rel=\"nofollow\">https:\/\/YOUR_DOMAIN.cybozu.com\/k\/v1\/record.json<\/a> ,etc.<\/li><li>In the Header tab, Header Value of \u201cX-Cybozu-API-Token\u201d : The API token that is generated on the [API Token] page of the &#8220;Settings&#8221; tab of the kintone App settings screen while Add records box for &#8220;Permission&#8221; checked<\/li><\/ul><\/li><\/ul>\n<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><i class=\"fal fa-wrench\"><\/i> Arrangement Tips<\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>No specific work is assumed in &#8220;3. Undertake \/Recording of Result&#8221; on &#8220;Sales representative&#8221;. You can make the app more practical by adding Data Items and designing downstream Steps as needed.<\/li><li>This app embodies the mechanism explained in the scenario article<ul><li>Please refer to this to deepen your understanding of the cooperation setting with kintone<\/li><li>Apps with add-ons are suitable for the practical business<ul><li><a href=\"https:\/\/support.questetra.com\/en\/templates\/catalogue-request-correspondence-flow-add-on-20210325\/\">Catalogue Request Correspondence Flow (Add-on)<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><i class=\"fal fa-balance-scale\"><\/i> See also<\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Scenario: <a href=\"https:\/\/en.workflow-sample.net\/2016\/05\/kintone-api-address-list.html\">Episode 485: Auto-addition to &#8220;Catalogue Mailing List&#8221;<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360052780932-Settings-Required-When-Importing-an-Archive\" target=\"_blank\">Settings Required When Importing an Archive<\/a><\/li><li>Manual: <a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002245412-M220\">M220: Auto Start Triggered by Public Web Form Entry<\/a><\/li><li>Manual: <a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002245572-M225\">M225: Auto Sending of HTTP Requests with Business Data Inserted<\/a><\/li><li>Manual: <a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002260571-M227\">M227: Auto Executing Data Binding, Arithmetic Operations<\/a><\/li><li>Manual: <a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002260611-M230\">M230: Auto Executing Complicated Data Processing (ECMAScript)<\/a><\/li><\/ul>\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Accepts information request via the Web form, and registers customer information after sending the catalogue. After checking the contents of the web form entry at the Step of &#91;Confirmation \/ Judgement], a Cover Sheet PDF is automatically generated. Also, the customer information is registered in the database (kintone) after the catalogue is shipped. If it is necessary to respond promptly by a sales representative, it proceeds to the step of &#91;3. Undertake \/ Recording of result].<\/p>\n","protected":false},"author":3,"featured_media":98931,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[156],"tags":[319],"class_list":["post-75437","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-templates","tag-inquiry-response"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?fit=1200%2C675&ssl=1","uagb_featured_image_src":{"full":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?fit=1200%2C675&ssl=1",1200,675,false],"thumbnail":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?resize=440%2C440&ssl=1",440,440,true],"medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?fit=560%2C315&ssl=1",560,315,true],"medium_large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?fit=768%2C432&ssl=1",768,432,true],"large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?fit=1024%2C576&ssl=1",1024,576,true],"1536x1536":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?fit=1200%2C675&ssl=1",1200,675,true],"2048x2048":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?fit=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-landscape-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?resize=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-portrait-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?resize=900%2C675&ssl=1",900,675,true],"newspack-article-block-square-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?resize=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-landscape-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?resize=800%2C600&ssl=1",800,600,true],"newspack-article-block-portrait-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?resize=600%2C675&ssl=1",600,675,true],"newspack-article-block-square-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?resize=800%2C675&ssl=1",800,675,true],"newspack-article-block-landscape-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?resize=600%2C450&ssl=1",600,450,true],"newspack-article-block-portrait-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?resize=450%2C600&ssl=1",450,600,true],"newspack-article-block-square-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?resize=600%2C600&ssl=1",600,600,true],"newspack-article-block-landscape-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?resize=400%2C300&ssl=1",400,300,true],"newspack-article-block-portrait-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?resize=300%2C400&ssl=1",300,400,true],"newspack-article-block-square-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?resize=400%2C400&ssl=1",400,400,true],"newspack-article-block-landscape-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?resize=200%2C150&ssl=1",200,150,true],"newspack-article-block-portrait-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?resize=150%2C200&ssl=1",150,200,true],"newspack-article-block-square-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?resize=200%2C200&ssl=1",200,200,true],"newspack-article-block-uncropped":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-catalogue-request-correspondence-flow-20160530-209-en.png?fit=1200%2C675&ssl=1",1200,675,true]},"uagb_author_info":{"display_name":"Hirotaka NISHI","author_link":"https:\/\/support.questetra.com\/en\/author\/nishiquestetra\/"},"uagb_comment_info":1,"uagb_excerpt":"Accepts information request via the Web form, and registers customer information after sending the catalogue. After checking the contents of the web form entry at the Step of &#91;Confirmation \/ Judgement], a Cover Sheet PDF is automatically generated. Also, the customer information is registered in the database (kintone) after the catalogue is shipped. If it&hellip;","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-jCJ","jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":104226,"url":"https:\/\/support.questetra.com\/en\/templates\/catalogue-request-correspondence-flow-add-on-20210325\/","url_meta":{"origin":75437,"position":0},"title":"Catalogue Request Correspondence Flow (Add-on)","author":"Hirotaka NISHI","date":"2021-03-30","format":false,"excerpt":"Accepts an information request via the webform and registers customer information after sending the catalogue. After checking the contents of the web form entry at the [Confirmation \/ Judgement] Step, a Cover Sheet PDF is automatically generated. Also, the customer information is registered in the database (kintone) after the catalogue\u2026","rel":"","context":"In &quot;Workflow Apps&quot;","block_context":{"text":"Workflow Apps","link":"https:\/\/support.questetra.com\/en\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/03\/eye-catch-catalogue-request-correspondence-flow-add-on-20210325-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/03\/eye-catch-catalogue-request-correspondence-flow-add-on-20210325-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/03\/eye-catch-catalogue-request-correspondence-flow-add-on-20210325-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/03\/eye-catch-catalogue-request-correspondence-flow-add-on-20210325-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/03\/eye-catch-catalogue-request-correspondence-flow-add-on-20210325-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":144621,"url":"https:\/\/support.questetra.com\/en\/templates\/catalogue-request-correspondence-flow-add-on-20210325-2\/","url_meta":{"origin":75437,"position":1},"title":"Catalogue Request Correspondence Flow (Add-on)","author":"Hirotaka NISHI","date":"2023-04-04","format":false,"excerpt":"Accepts an information request via the webform and registers customer information after sending the catalogue. After checking the contents of the web form entry at the [Confirmation \/ Judgement] Step, a Cover Sheet PDF is automatically generated. Also, the customer information is registered in the database (kintone) after the catalogue\u2026","rel":"","context":"In &quot;Workflow Apps&quot;","block_context":{"text":"Workflow Apps","link":"https:\/\/support.questetra.com\/en\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eye-catch-catalogue-request-correspondence-flow-add-on-2023-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eye-catch-catalogue-request-correspondence-flow-add-on-2023-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eye-catch-catalogue-request-correspondence-flow-add-on-2023-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eye-catch-catalogue-request-correspondence-flow-add-on-2023-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2023\/04\/eye-catch-catalogue-request-correspondence-flow-add-on-2023-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":75399,"url":"https:\/\/support.questetra.com\/en\/templates\/purchase-request-flow-20180318\/","url_meta":{"origin":75437,"position":2},"title":"Purchase Request flow","author":"Hirotaka NISHI","date":"2021-01-18","format":false,"excerpt":"Manages from purchase request to ordering\/reception, payment. When a purchase is approved at the [2. Judgement] step, it proceeds to the ordering processing. If it requires a transfer process after placing an order, it proceeds to the Step of [5. Bank Transfer] in parallel with the Step of [4. Delivery\u2026","rel":"","context":"In &quot;Workflow Apps&quot;","block_context":{"text":"Workflow Apps","link":"https:\/\/support.questetra.com\/en\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-purchase-request-flow-20180318-218-en..png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-purchase-request-flow-20180318-218-en..png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-purchase-request-flow-20180318-218-en..png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-purchase-request-flow-20180318-218-en..png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/03\/eye-catch-purchase-request-flow-20180318-218-en..png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":77509,"url":"https:\/\/support.questetra.com\/en\/templates\/product-demo-flow-20161031\/","url_meta":{"origin":75437,"position":3},"title":"Product Demo Flow","author":"Hirotaka NISHI","date":"2021-02-18","format":false,"excerpt":"Accepts product demo requests and carry out the demo. Started by the acceptance of an application via the web form or an email and person in charge will be assigned at the [1. Assignment of Representative] Step. When the representative decides the demo date schedule, it is automatically registered in\u2026","rel":"","context":"In &quot;Workflow Apps&quot;","block_context":{"text":"Workflow Apps","link":"https:\/\/support.questetra.com\/en\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/07\/eye-catch-product-demo-flow-20161031-220-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/07\/eye-catch-product-demo-flow-20161031-220-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/07\/eye-catch-product-demo-flow-20161031-220-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/07\/eye-catch-product-demo-flow-20161031-220-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/07\/eye-catch-product-demo-flow-20161031-220-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":79964,"url":"https:\/\/support.questetra.com\/en\/templates\/event-participation-acceptance-flow-20180618\/","url_meta":{"origin":75437,"position":4},"title":"Event Participation Acceptance flow","author":"Hirotaka NISHI","date":"2021-03-15","format":false,"excerpt":"Accepts and responds to event participation applications. Starts automatically when there is an input in a published web form. After confirming the application details at the Step of [1. Confirmation\/Acceptance Completion Email], the acceptance completion email will be sent automatically. Subsequent exchanges are input at the Step of [2. Record\u2026","rel":"","context":"In &quot;Workflow Apps&quot;","block_context":{"text":"Workflow Apps","link":"https:\/\/support.questetra.com\/en\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/eye-catch-event-participation-acceptance-flow-20180618-220-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/eye-catch-event-participation-acceptance-flow-20180618-220-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/eye-catch-event-participation-acceptance-flow-20180618-220-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/eye-catch-event-participation-acceptance-flow-20180618-220-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/eye-catch-event-participation-acceptance-flow-20180618-220-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":77384,"url":"https:\/\/support.questetra.com\/en\/templates\/inquiry-handling-process-20151013\/","url_meta":{"origin":75437,"position":5},"title":"Inquiry Handling Process","author":"Hirotaka NISHI","date":"2021-01-12","format":false,"excerpt":"Accepts inquiries from customers and answers. A response template is generated automatically when it receives an inquiry via a Web form or an email. If translation or technical advice is required, each Step of [2ab. Answer Support] will be assigned to a team of specialists. Staffs of the Support team\u2026","rel":"","context":"In &quot;Workflow Apps&quot;","block_context":{"text":"Workflow Apps","link":"https:\/\/support.questetra.com\/en\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/06\/eye-catchinquiry-handling-process-20151013-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/06\/eye-catchinquiry-handling-process-20151013-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/06\/eye-catchinquiry-handling-process-20151013-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/06\/eye-catchinquiry-handling-process-20151013-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/06\/eye-catchinquiry-handling-process-20151013-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"amp_enabled":false,"_links":{"self":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/75437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/comments?post=75437"}],"version-history":[{"count":25,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/75437\/revisions"}],"predecessor-version":[{"id":114295,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/posts\/75437\/revisions\/114295"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/media\/98931"}],"wp:attachment":[{"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/media?parent=75437"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/categories?post=75437"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.questetra.com\/en\/wp-json\/wp\/v2\/tags?post=75437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}