{"id":76212,"date":"2024-09-02T16:11:35","date_gmt":"2024-09-02T07:11:35","guid":{"rendered":"https:\/\/support.questetra.com\/developer-blog\/message-start-event-form\/"},"modified":"2026-08-24T13:32:51","modified_gmt":"2026-08-24T04:32:51","slug":"message-start-event-form","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/bpmn-icons\/message-start-event-form\/","title":{"rendered":"Message Start Event (form)"},"content":{"rendered":"\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" height=\"58\" width=\"1024\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/05\/advanced-banner-new-en-1024x58.png?resize=1024%2C58&#038;ssl=1\" alt=\"\"\/><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-border-color has-product-01-border-color has-product-01-background-color has-product-main-background-color has-background\" style=\"margin-top:0;margin-right:0;margin-bottom:0;margin-left:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--20)\"><strong>Overview<\/strong><\/h4>\n\n\n\n<p class=\"has-border-color has-product-main-border-color has-text-color has-link-color wp-elements-1 wp-block-paragraph\" style=\"border-width:2px;margin-top:0;margin-right:0;margin-bottom:var(--wp--preset--spacing--30);margin-left:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--20)\">Issues a Web form (its URL) for awaiting entry. Starts a new Case automatically by receiving entry. The form can be embedded on any website using &#8220;iframe&#8221; HTML tag.<\/p>\n\n\n\n<div class=\"wp-block-coblocks-accordion\">\n<div class=\"wp-block-coblocks-accordion-item\"><details open><summary class=\"wp-block-coblocks-accordion-item__title has-background\" style=\"background-color:#e6f0f7\"><strong>Configs: Common<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#e6f0f7\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span class=\"material-icons-outlined\" style=\"font-size:14px; border: 1.5px solid; border-radius: 3px;\">mode_edit_outline<\/span> Name<\/li>\n\n\n\n<li><span class=\"material-icons-outlined\" style=\"font-size:14px; border: 1.5px solid; border-radius: 3px;\">mode_edit_outline<\/span> Note<\/li>\n<\/ul>\n<\/div><\/details><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion\">\n<div class=\"wp-block-coblocks-accordion-item\"><details open><summary class=\"wp-block-coblocks-accordion-item__title has-background\" style=\"background-color:#e6f0f7\"><strong>Configs: Editing permission<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#e6f0f7\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Data Item\n<ul class=\"wp-block-list\">\n<li><span class=\"material-icons-outlined\">check_circle<\/span> Editing permission\n<ul class=\"wp-block-list\">\n<li><span style=\"color: royalblue;\"><span class=\"material-icons-outlined\">edit<\/span><\/span><em>(Editable)<\/em><\/li>\n\n\n\n<li><span style=\"color: Red;\"><span class=\"material-icons-outlined\">visibility_off<\/span><\/span><em>(No display)<\/em><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/details><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion\">\n<div class=\"wp-block-coblocks-accordion-item\"><details open><summary class=\"wp-block-coblocks-accordion-item__title has-background\" style=\"background-color:#e6f0f7\"><strong>Configs: Page URL on Submit<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#e6f0f7\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span class=\"material-icons-outlined\" style=\"font-size:14px; border: 1.5px solid; border-radius: 3px;\">mode_edit_outline<\/span> Page URL on Submit<\/li>\n<\/ul>\n<\/div><\/details><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion\">\n<div class=\"wp-block-coblocks-accordion-item\"><details open><summary class=\"wp-block-coblocks-accordion-item__title has-background\" style=\"background-color:#e6f0f7\"><strong>Configs: API Key<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#e6f0f7\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span class=\"material-icons-outlined\" style=\"font-size:14px; border: 1.5px solid; border-radius: 3px;\">mode_edit_outline<\/span> API Key\n<ul class=\"wp-block-list\">\n<li><span class=\"material-icons-outlined\">autorenew<\/span> (Generate new key)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/details><\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Notes<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>User-type\/Organization-type Data Items do not appear in web forms\n<ul class=\"wp-block-list\">\n<li>When displaying Select-type Data Items on a web form, please ensure that the list of options itself does not include sensitive data<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>If [Page URL on Submit] has been set, it will be redirected to the specified URL after form submission<\/li>\n\n\n\n<li>It is possible to set an IP address filter by each URL of the form<\/li>\n\n\n\n<li>The URL of webforms to be published will be in the following syntax format\n<ul class=\"wp-block-list\">\n<li><code>{Your domain}\/System\/Event\/MessageStartForm\/{App ID}\/{Node number}\/{key}\/view<\/code><\/li>\n\n\n\n<li>You can check the URL of web form in the property screen<\/li>\n\n\n\n<li>The value specified in the [API key] tab will be inserted into {key}\n<ul class=\"wp-block-list\">\n<li>Even though you can specify any character string for the API key, it is recommended to use a random character string that is automatically generated for security reasons<\/li>\n\n\n\n<li>The API key can be set with single-byte alphanumeric characters, at most 100 in length<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>You can specify the language of the published form by adding a query parameter to the URL\n<ul class=\"wp-block-list\">\n<li><code>locale=en<\/code> for English, <code>locale=ja<\/code> for Japanese<\/li>\n\n\n\n<li>Button names and input error messages will be displayed in the specified language\n<ul class=\"wp-block-list\">\n<li>For form display items defined in the app, such as Data Item names, the language cannot be switched and is displayed as defined<\/li>\n\n\n\n<li>Some button displays follow the language settings of your OS or browser<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>You can specify initial values for input fields when the form is displayed by adding query parameters to the URL\n<ul class=\"wp-block-list\">\n<li>e.g.: <code>title=test&amp;q_var1=foobar<\/code> (specify the [title] or the field name of the Data Items as the parameter name)<\/li>\n\n\n\n<li>URL encoding (percent-encoding) is needed when setting non-ASCII characters<\/li>\n\n\n\n<li>The details of parameter names and value format are the same as [Message Start Event (HTTP)]\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360016441572\">R2210: Parameters and Settings Samples for Receiving HTTP Requests<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>There is a possibility that Case will not be started automatically due to the limit of the number of startups of the entire Workflow platform<\/li>\n\n\n\n<li>There is a possibility that Case will not be started automatically due to the size limit of the data that can be received\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360024567471-R2211\" data-type=\"link\" data-id=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360024567471-R2211\" target=\"_blank\" rel=\"noreferrer noopener\">R2211: HTTP Communication Restrictions<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">See also<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.questetra.com\/en\/developer-blog\/message-start-event-receive-task-form-basic\/\" target=\"_blank\" rel=\"noopener\">Let\u2019s Create Public Web Forms (Basic)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.questetra.com\/en\/developer-blog\/message-start-event-receive-task-form-validation\/\" target=\"_blank\" rel=\"noopener\">Let\u2019s Create Public Web Forms (Input check)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.questetra.com\/en\/developer-blog\/multilingual-public-forms\/\" target=\"_blank\" rel=\"noopener\">Make Public Forms Multilingual<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.questetra.com\/en\/developer-blog\/public-forms-query-parameter\/\" target=\"_blank\" rel=\"noopener\">Opening a Public Form with Initial Input Values<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Issues a Web form (its URL) for awaiting entry. Starts a new process automatically by receiving entry. The form can be embedded on any website using &#8220;iframe&#8221; HTML tag.<\/p>\n","protected":false},"author":3,"featured_media":80889,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[551],"tags":[],"faq_section":[],"class_list":["post-76212","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bpmn-icons"],"jetpack_publicize_connections":[],"uagb_featured_image_src":{"full":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?fit=1200%2C675&ssl=1",1200,675,false],"thumbnail":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?resize=440%2C440&ssl=1",440,440,true],"medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?fit=560%2C315&ssl=1",560,315,true],"medium_large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?fit=768%2C432&ssl=1",768,432,true],"large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?fit=1024%2C576&ssl=1",1024,576,true],"1536x1536":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?fit=1200%2C675&ssl=1",1200,675,true],"2048x2048":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?fit=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-landscape-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?resize=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-portrait-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?resize=900%2C675&ssl=1",900,675,true],"newspack-article-block-square-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?resize=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-landscape-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?resize=800%2C600&ssl=1",800,600,true],"newspack-article-block-portrait-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?resize=600%2C675&ssl=1",600,675,true],"newspack-article-block-square-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?resize=800%2C675&ssl=1",800,675,true],"newspack-article-block-landscape-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?resize=600%2C450&ssl=1",600,450,true],"newspack-article-block-portrait-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?resize=450%2C600&ssl=1",450,600,true],"newspack-article-block-square-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?resize=600%2C600&ssl=1",600,600,true],"newspack-article-block-landscape-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?resize=400%2C300&ssl=1",400,300,true],"newspack-article-block-portrait-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?resize=300%2C400&ssl=1",300,400,true],"newspack-article-block-square-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/10\/bpmn-icon-message-start-event-form-1200x675.png?resize=400%2C400&ssl=1",400,400,true],"newspack-article-block-landscape-tin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NISHI","author_link":"https:\/\/support.questetra.com\/en\/author\/nishiquestetra\/"},"uagb_comment_info":18,"uagb_excerpt":"Issues a Web form (its URL) for awaiting entry. Starts a new process automatically by receiving entry. The form can be embedded on any website using \"iframe\" HTML tag.","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-jPe","jetpack-related-posts":[{"id":70237,"url":"https:\/\/support.questetra.com\/en\/developer-blog\/message-start-event-form-validation\/","url_meta":{"origin":76212,"position":0},"title":"Add Regular Expressions to an Application Webform","author":"HatanakaAkihiro","date":"2018-06-29","format":false,"excerpt":"We have been improving the web application form App, but the application form only conducts a mandatory check to make sure your e-mail address\/phone number has been entered. We will improve it so that obviously incorrect entries are rejected upon entry of the data.","rel":"","context":"In &quot;Questetra Developers Blog&quot;","block_context":{"text":"Questetra Developers Blog","link":"https:\/\/support.questetra.com\/en\/category\/developer-blog\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/form-validation-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/form-validation-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/form-validation-1200x675-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/form-validation-1200x675-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/06\/form-validation-1200x675-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":79964,"url":"https:\/\/support.questetra.com\/en\/templates\/event-participation-acceptance-flow-20180618\/","url_meta":{"origin":76212,"position":1},"title":"Event Participation Acceptance flow","author":"Hirotaka NISHI","date":"2021-03-15","format":false,"excerpt":"Accepts and responds to event participation applications. Starts automatically when there is an input in a published web form. After confirming the application details at the Step of [1. Confirmation\/Acceptance Completion Email], the acceptance completion email will be sent automatically. Subsequent exchanges are input at the Step of [2. Record\u2026","rel":"","context":"In &quot;Workflow Apps&quot;","block_context":{"text":"Workflow Apps","link":"https:\/\/support.questetra.com\/en\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/eye-catch-event-participation-acceptance-flow-20180618-220-en.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/eye-catch-event-participation-acceptance-flow-20180618-220-en.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/eye-catch-event-participation-acceptance-flow-20180618-220-en.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/eye-catch-event-participation-acceptance-flow-20180618-220-en.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/09\/eye-catch-event-participation-acceptance-flow-20180618-220-en.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":75437,"url":"https:\/\/support.questetra.com\/en\/templates\/catalogue-request-correspondence-flow-20160530\/","url_meta":{"origin":76212,"position":2},"title":"Catalogue Request Correspondence Flow","author":"Hirotaka NISHI","date":"2020-12-22","format":false,"excerpt":"Accepts information request via the Web form, and registers customer information after sending the catalogue. After checking the contents of the web form entry at the Step of [Confirmation \/ Judgement], a Cover Sheet PDF is automatically generated. 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