{"id":76339,"date":"2021-09-28T14:31:00","date_gmt":"2021-09-28T05:31:00","guid":{"rendered":"https:\/\/support.questetra.com\/developer-blog\/service-task-data-assignment\/"},"modified":"2026-08-18T11:13:51","modified_gmt":"2026-08-18T02:13:51","slug":"service-task-data-assignment","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/bpmn-icons\/service-task-data-assignment\/","title":{"rendered":"Update Data"},"content":{"rendered":"\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" height=\"58\" width=\"1024\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/02\/basic-banner-new-en-1024x58.png?resize=1024%2C58&#038;ssl=1\" alt=\"\" class=\"wp-image-113110\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Overview<\/h3>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-border-color has-product-main-border-color has-white-color has-product-01-background-color has-text-color has-background has-link-color wp-elements-1\" style=\"border-width:2px;margin-top:0;margin-right:0;margin-bottom:0;margin-left:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--20)\"><strong>Update Data<\/strong><\/h4>\n\n\n\n<p class=\"has-border-color has-product-main-border-color has-text-color has-link-color wp-elements-2 wp-block-paragraph\" style=\"border-width:2px;margin-top:0;margin-right:0;margin-bottom:var(--wp--preset--spacing--30);margin-left:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--20)\">Automatically updates Business Data with the specified value or the evaluation result of the formula. Capable of updating several Data Items also in one automatic Step.<\/p>\n\n\n\n<div class=\"wp-block-coblocks-accordion\">\n<div class=\"wp-block-coblocks-accordion-item\"><details open><summary class=\"wp-block-coblocks-accordion-item__title has-background\" style=\"background-color:#e6f0f7\"><strong>Configs: Common<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#e6f0f7\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span class=\"material-icons-outlined\" style=\"font-size:14px; border: 1.5px solid; border-radius: 3px;\">mode_edit_outline<\/span> Step Name<\/li>\n\n\n\n<li><span class=\"material-icons-outlined\" style=\"font-size:14px; border: 1.5px solid; border-radius: 3px;\">mode_edit_outline<\/span> Note<\/li>\n<\/ul>\n<\/div><\/details><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion\">\n<div class=\"wp-block-coblocks-accordion-item\"><details open><summary class=\"wp-block-coblocks-accordion-item__title has-background\" style=\"background-color:#e6f0f7\"><strong>Configs<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#e6f0f7\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span class=\"material-icons-outlined\">toggle_off<\/span> Allow to clear the required data item.<\/li>\n\n\n\n<li><span class=\"material-icons\" style=\"font-size:14px; border: 1.5px solid; border-radius: 3px;\">arrow_drop_down<\/span> Select data item to be set value<span style=\"color:#990000;\"> <strong>*<\/strong><\/span>\n<ul class=\"wp-block-list\">\n<li>(<em>Data Items<\/em>)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>(Setting)\n<ul class=\"wp-block-list\">\n<li><span class=\"material-icons\" style=\"font-size:14px;\">edit<\/span> (Edit settings)\n<ul class=\"wp-block-list\">\n<li><span class=\"material-icons-outlined\" style=\"font-size:14px; border: 1.5px solid; border-radius: 3px;\">mode_edit_outline<\/span> Value or Expression<span style=\"color:#000099;\"><sup style=\"font-style:italic;\">#{EL}<\/sup><\/span>\n<ul class=\"wp-block-list\">\n<li><span class=\"material-icons\" style=\"font-size:14px; border: 1.5px solid; border-radius: 3px;\">arrow_drop_down<\/span> Insert reference\u2026\n<ul class=\"wp-block-list\">\n<li>Title<\/li>\n\n\n\n<li>Case Start User<\/li>\n\n\n\n<li>Case Start Organization<\/li>\n\n\n\n<li>Case ID<\/li>\n\n\n\n<li>Case Start Datetime<\/li>\n\n\n\n<li>Case Sequence Number<\/li>\n\n\n\n<li>App ID<\/li>\n\n\n\n<li>App Name<\/li>\n\n\n\n<li>(Data Items)<\/li>\n\n\n\n<li>System Variable: Application Root URL<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span class=\"material-icons\" style=\"font-size:14px;\">delete<\/span> (Remove)<\/li>\n\n\n\n<li>(Selected Data Item)<\/li>\n\n\n\n<li>(configured Value or Expression)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/details><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Capture<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large has-custom-border\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"937\" height=\"630\" data-attachment-id=\"175920\" data-permalink=\"https:\/\/support.questetra.com\/en\/bpmn-icons\/service-task-data-assignment\/attachment\/01%e3%83%87%e3%83%bc%e3%82%bf%e6%9b%b4%e6%96%b0e\/\" data-orig-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/01%E3%83%87%E3%83%BC%E3%82%BF%E6%9B%B4%E6%96%B0E.png?fit=1349%2C907&amp;ssl=1\" data-orig-size=\"1349,907\" data-comments-opened=\"0\" data-image-title=\"01\u30c7\u30fc\u30bf\u66f4\u65b0E\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/01%E3%83%87%E3%83%BC%E3%82%BF%E6%9B%B4%E6%96%B0E.png?fit=937%2C630&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/01%E3%83%87%E3%83%BC%E3%82%BF%E6%9B%B4%E6%96%B0E.png?resize=937%2C630&#038;ssl=1\" alt=\"\" class=\"has-border-color wp-image-175920\" style=\"border-color:#c6c6c6;border-width:4px\" srcset=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/01%E3%83%87%E3%83%BC%E3%82%BF%E6%9B%B4%E6%96%B0E.png?resize=937%2C630&amp;ssl=1 937w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/01%E3%83%87%E3%83%BC%E3%82%BF%E6%9B%B4%E6%96%B0E.png?resize=469%2C315&amp;ssl=1 469w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/01%E3%83%87%E3%83%BC%E3%82%BF%E6%9B%B4%E6%96%B0E.png?resize=768%2C516&amp;ssl=1 768w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/01%E3%83%87%E3%83%BC%E3%82%BF%E6%9B%B4%E6%96%B0E.png?resize=1200%2C807&amp;ssl=1 1200w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/01%E3%83%87%E3%83%BC%E3%82%BF%E6%9B%B4%E6%96%B0E.png?w=1349&amp;ssl=1 1349w\" sizes=\"auto, (max-width: 937px) 100vw, 937px\" \/><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Notes<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If <em>Value or Expression<\/em> is empty, the value of the Data Item will be cleared<\/li>\n\n\n\n<li>The values of Discussion-type and Guide-Panel-type Data Items cannot be cleared.<\/li>\n\n\n\n<li>You can set assignment settings (updating of values) to multiple Data Items in one Step<\/li>\n\n\n\n<li>If you set multiple assignment settings those will be executed concurrently, so there is no order of updating<\/li>\n\n\n\n<li>Data Item references are inserted in SpEL (Spring Expression Language)\u00a0 using <em>Field Name<\/em><\/li>\n\n\n\n<li>Format of Automatic Assignment\n<ul class=\"wp-block-list\">\n<li><a aria-label=\"R2270: Numeric Output via EL syntax (opens in a new tab)\" href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360024292572-R2270-Automatic-Assignment-to-Numerical-Type\" target=\"_blank\" rel=\"noreferrer noopener\">R2270: Auto-Population of Numeric-type Fields (Data Configuration Expressions)<\/a><\/li>\n\n\n\n<li><a aria-label=\"R2271: Output of Date and Datetime Data via EL syntax (opens in a new tab)\" href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360024292672-R2271-Automatic-Assignment-to-Datetime-Type\" target=\"_blank\" rel=\"noreferrer noopener\">R2271: Auto-Population of Date-type\/Datetime-type Fields (Data Configuration Expressions)<\/a><\/li>\n\n\n\n<li><a aria-label=\"R2272: Output of Strings via EL syntax (opens in a new tab)\" href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360024292872-R2272-Automatic-Assignment-to-String-Type\" target=\"_blank\" rel=\"noreferrer noopener\">R2272: Auto-Population of Title\/String-type Fields (Data Configuration Expressions)<\/a><\/li>\n\n\n\n<li><a aria-label=\"R2273: Auto-assignment to Select Type (opens in a new tab)\" href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360024574091-R2273-Auto-assignment-to-Select-type\" target=\"_blank\" rel=\"noreferrer noopener\">R2273: Auto-Population of Select-type Fields (Data Configuration Expressions)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/26678005731225-R2274-Auto-assignment-to-User-Organization-Type-via-EL-Syntax\" target=\"_blank\" rel=\"noreferrer noopener\">R2274: Auto-Population of User-type\/Organization-type Fields (Data Configuration Expressions)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/43625334982297-R2275\" data-type=\"link\" data-id=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/43625334982297-R2275\">R2275: Auto-Population of Title\/String-type Fields (Data Configuration Expressions) (for experts)<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Numerical information and date\/time information can also be formatted and output as a format-specified character string using <em><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/43625334982297-R2275\" target=\"_blank\" rel=\"noopener\">Formatter<\/a><\/em><\/li>\n\n\n\n<li>The expressions of Data items to be stored \u2013 Title, String-type, Select-type, Date-type, and Datetime-type \u2013 are along with the implement of <a href=\"https:\/\/docs.spring.io\/spring-framework\/docs\/5.3.x\/reference\/html\/core.html#expressions-language-ref\" target=\"_blank\" rel=\"noreferrer noopener\">SpEL (Spring Expression Language)<\/a>.\n<ul class=\"wp-block-list\">\n<li>Title and String-type Data Item use &#8220;<a href=\"https:\/\/docs.spring.io\/spring-framework\/docs\/5.3.x\/reference\/html\/core.html#expressions-templating\" target=\"_blank\" rel=\"noreferrer noopener\">4.3.18. Expression templating<\/a>&#8220;, which means the content of &#8220;#{}&#8221; is evaluated as SpEL.<\/li>\n\n\n\n<li>For Select-type, the value of the update result is treated as the choice ID<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Config Examples<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automation Name: &#8220;j++&#8221;\n<ul class=\"wp-block-list\">\n<li>Output Type: Numeric-Type<\/li>\n\n\n\n<li>Expression: <code>#q_intJ + 1<\/code><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Automation Name: &#8220;Total&#8221;\n<ul class=\"wp-block-list\">\n<li>Output Type: Numeric-Type<\/li>\n\n\n\n<li>Expression: <code>#q_numSubtotal1 + #q_numSubtotal2<\/code><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Automation Name: &#8220;Last day of the previous month&#8221;\n<ul class=\"wp-block-list\">\n<li>Output Type: Date-Type<\/li>\n\n\n\n<li>Expression: <code>#today.addMonths(-1).getLastDateInMonth()<\/code><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Automation Name: &#8220;(Numeric-type) days after&#8221;\n<ul class=\"wp-block-list\">\n<li>Output Type: Date-Type<\/li>\n\n\n\n<li>Expression: <code>#today.addDays(#q_num.intValue())<\/code><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Automation Name: &#8220;Formatted Title&#8221;\n<ul class=\"wp-block-list\">\n<li>Output Type: Title<\/li>\n\n\n\n<li>Expression: <code>HR: #{#q_employeeName}, #{#q_termOfEmployment}<\/code><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Automation Name: &#8220;Timestamp File Name&#8221;\n<ul class=\"wp-block-list\">\n<li>Output Type: String-Type (Singleline)<\/li>\n\n\n\n<li>Expression: <code>invoice-#{processInstanceId}-#{#dateFormatter.format('yyyyMMddHHmm', #now)}.pdf<\/code><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Automation Name: &#8220;Email Draft&#8221;\n<ul class=\"wp-block-list\">\n<li>Output Type: String-Type (Multiline)<\/li>\n\n\n\n<li>Expression: <code>Dear #{#q_customerName},&lt;br&gt;If you need to contact support, please include this reference: #{processInstanceId}&lt;br&gt;Best regards,<\/code><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Automation Name: &#8220;Copy Choice Result&#8221;\n<ul class=\"wp-block-list\">\n<li>Output Type: Select-type<\/li>\n\n\n\n<li>Expression: <code>#q_otherSelect<\/code><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">See also<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.questetra.com\/en\/developer-blog\/service-task-calculation-decimal\/\">Tutorial: Let&#8217;s Calculate the Total Amount Automatically<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.questetra.com\/en\/developer-blog\/service-task-calculation-title\/\">Tutorial: Let&#8217;s Set the Title Automatically<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.questetra.com\/en\/developer-blog\/data-update-datetime\/\" data-type=\"link\" data-id=\"https:\/\/support.questetra.com\/en\/developer-blog\/data-update-datetime\/\" target=\"_blank\" rel=\"noopener\">Automatically Setting Date and Datetime Values<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Automatically updates Business Data with the specified value or the evaluation result of the formula. Capable of updating several Data Items also in one automatic Step.<\/p>\n","protected":false},"author":3,"featured_media":168941,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[550],"tags":[],"faq_section":[],"class_list":["post-76339","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bpmn-icons"],"jetpack_publicize_connections":[],"uagb_featured_image_src":{"full":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?fit=1200%2C675&ssl=1",1200,675,false],"thumbnail":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?resize=440%2C440&ssl=1",440,440,true],"medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?fit=560%2C315&ssl=1",560,315,true],"medium_large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?fit=768%2C432&ssl=1",768,432,true],"large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?fit=1024%2C576&ssl=1",1024,576,true],"1536x1536":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?fit=1200%2C675&ssl=1",1200,675,true],"2048x2048":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?fit=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-landscape-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?resize=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-portrait-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?resize=900%2C675&ssl=1",900,675,true],"newspack-article-block-square-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?resize=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-landscape-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?resize=800%2C600&ssl=1",800,600,true],"newspack-article-block-portrait-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?resize=600%2C675&ssl=1",600,675,true],"newspack-article-block-square-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?resize=800%2C675&ssl=1",800,675,true],"newspack-article-block-landscape-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?resize=600%2C450&ssl=1",600,450,true],"newspack-article-block-portrait-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?resize=450%2C600&ssl=1",450,600,true],"newspack-article-block-square-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?resize=600%2C600&ssl=1",600,600,true],"newspack-article-block-landscape-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?resize=400%2C300&ssl=1",400,300,true],"newspack-article-block-portrait-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?resize=300%2C400&ssl=1",300,400,true],"newspack-article-block-square-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/09\/bpmn-icon-service-task-update-data-2024.png?resize=400%2C400&ssl=1",400,400,true],"newspack-article-block-la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NISHI","author_link":"https:\/\/support.questetra.com\/en\/author\/nishiquestetra\/"},"uagb_comment_info":81,"uagb_excerpt":"Automatically updates Business Data with the specified value or the evaluation result of the formula. Capable of updating several Data Items also in one automatic Step.","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-jRh","jetpack-related-posts":[{"id":73752,"url":"https:\/\/support.questetra.com\/en\/incident\/bug-20181221\/","url_meta":{"origin":76339,"position":0},"title":"On &#8220;Published Form&#8221;, User\/Organization\/Discussion Type Data Item may be Displayed (Fixed)","author":"Hirotaka NISHI","date":"2018-12-21","format":false,"excerpt":"Fixed Version Version 11.9.0 Affected Version and Operation Ver. 11.7.0 and later For a published form which cna be used by external people ([Receive Task (Form)]\/[Message Start Event (Form)], there is a procedure to set Data editing permission as other than \"No display\" on User\/Organization\/Discussion type Data Items. 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