{"id":81226,"date":"2021-10-07T11:14:23","date_gmt":"2021-10-07T02:14:23","guid":{"rendered":"https:\/\/support.questetra.com\/developer-blog\/service-task-calculation-title\/"},"modified":"2026-08-05T11:14:13","modified_gmt":"2026-08-05T02:14:13","slug":"service-task-calculation-title","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/developer-blog\/service-task-calculation-title\/","title":{"rendered":"Let&#8217;s Set the Title Automatically"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"58\" data-attachment-id=\"113114\" data-permalink=\"https:\/\/support.questetra.com\/en\/developer-blog\/first-questetra-bpm-suite-step1\/attachment\/basic-banner-new-en\/\" data-orig-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/02\/basic-banner-new-en.png?fit=1200%2C68&amp;ssl=1\" data-orig-size=\"1200,68\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"basic-banner-new-en\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/02\/basic-banner-new-en.png?fit=1024%2C58&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/02\/basic-banner-new-en-1024x58.png?resize=1024%2C58&#038;ssl=1\" alt=\"\" class=\"wp-image-113114\" srcset=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/02\/basic-banner-new-en.png?resize=1024%2C58&amp;ssl=1 1024w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/02\/basic-banner-new-en.png?resize=600%2C34&amp;ssl=1 600w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/02\/basic-banner-new-en.png?resize=768%2C44&amp;ssl=1 768w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/02\/basic-banner-new-en.png?w=1200&amp;ssl=1 1200w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The Title is important for distinguishing between Cases. If the subject line is set appropriately you can easily see what has been requested and which Task was assigned just by looking at the Task assignment notification.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One idea for setting an appropriate title is for it to be automatically set on the Workflow App. By using Data Items to express what the Case is handling within the subject line, you can set an easy-to-understand title without requiring the User to enter it manually.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The content you want will always be included!<\/li>\n\n\n\n<li>The format will always be correct!<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For example, if you embed the item\u2019s title in a \u201crequest to purchase goods\u201d Case and embed a theme in a request to create a blog article, the operator can easily understand the details of the Task. And if you have the subject line format in place it can be a great help if you want to search for a specific Case.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this tutorial a <strong>Update Data<\/strong> is used to automatically arrange the Case Title into the following format.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"914\" height=\"219\" data-attachment-id=\"192416\" data-permalink=\"https:\/\/support.questetra.com\/en\/developer-blog\/service-task-calculation-title\/attachment\/header-user-data-item2-en\/\" data-orig-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/10\/header-user-data-item2-en.png?fit=914%2C219&amp;ssl=1\" data-orig-size=\"914,219\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;,&quot;alt&quot;:&quot;&quot;}\" data-image-title=\"header-user-data-item2-en\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/10\/header-user-data-item2-en.png?fit=914%2C219&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/10\/header-user-data-item2-en.png?resize=914%2C219&#038;ssl=1\" alt=\"\" class=\"wp-image-192416\" srcset=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/10\/header-user-data-item2-en.png?w=914&amp;ssl=1 914w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/10\/header-user-data-item2-en.png?resize=600%2C144&amp;ssl=1 600w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/10\/header-user-data-item2-en.png?resize=768%2C184&amp;ssl=1 768w\" sizes=\"auto, (max-width: 914px) 100vw, 914px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Workflow diagram<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Create a new App and draw the following workflow diagram.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"957\" height=\"212\" data-attachment-id=\"114953\" data-permalink=\"https:\/\/support.questetra.com\/en\/developer-blog\/service-task-calculation-title\/attachment\/update_data-flow-en\/\" data-orig-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/update_data-flow-en.png?fit=957%2C212&amp;ssl=1\" data-orig-size=\"957,212\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"update_data-flow-en\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/update_data-flow-en.png?fit=957%2C212&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/update_data-flow-en.png?resize=957%2C212&#038;ssl=1\" alt=\"\" class=\"wp-image-114953\" srcset=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/update_data-flow-en.png?w=957&amp;ssl=1 957w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/update_data-flow-en.png?resize=600%2C133&amp;ssl=1 600w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/update_data-flow-en.png?resize=768%2C170&amp;ssl=1 768w\" sizes=\"auto, (max-width: 957px) 100vw, 957px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Update Data<\/strong> object is found in the palette labelled Auto-processing Task<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/N8Ic5Ng2Qe4SwIcj3XrEa_zyk6FZSETs_ggx4fewbRK3cP2Jjdv0zegk5rNMC6oq7l-Wedsc94nTEVA1DbLJzfhEcLgSMPGDAAM1WnznkVUI3qi08DRHvKRgrNRUe-QIZg8G1c8P\" alt=\"\" style=\"border:10px solid #aaaaaa; padding:5px; margin:5px;\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Update Data is an object for manipulating Data Item values, which you can use to match the subject line to the format given above. It accepts the input of Date and Datetime-type Data Items (for example, the date when expenses were advanced) in the Start Task, and after the operation it displays the Title in the Confirmation task.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data Item Settings<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Prepare the following Data Items.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Data Item name<\/strong><\/td><td><strong>Data-type<\/strong><\/td><td><strong>Field name<\/strong><\/td><td><strong>Remarks<\/strong><\/td><\/tr><tr><td>Title<\/td><td>&#8211;<\/td><td><\/td><td><\/td><\/tr><tr><td>Date<\/td><td>Date-type Y\/M\/D<\/td><td>q_date<\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Set the data editing permissions as follows:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><\/td><td><strong>Start<\/strong><\/td><td><strong>Confirmation<\/strong><\/td><\/tr><tr><td>Title<\/td><td>Only display <span style=\"color: Orange;\"><i class=\"fas fa-eye fa-lg fa-flip-horizontal\" data-fa-transform=\"shrink-7\" data-fa-mask=\"fas fa-circle\"><\/i><\/span><\/td><td>Only display <span style=\"color: Orange;\"><i class=\"fas fa-eye fa-lg fa-flip-horizontal\" data-fa-transform=\"shrink-7\" data-fa-mask=\"fas fa-circle\"><\/i><\/span><\/td><\/tr><tr><td>Date<\/td><td>Editable <span style=\"color: royalblue;\"><i class=\"fas fa-pen fa-lg\" data-fa-transform=\"shrink-8\" data-fa-mask=\"fas fa-circle\"><\/i><\/span><\/td><td>No display <span style=\"color: Red;\"><i class=\"fas fa-eye-slash fa-lg fa-flip-horizontal\" data-fa-transform=\"shrink-7\" data-fa-mask=\"fas fa-circle\"><\/i><\/span><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Update Data Settings<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Update Data is an object that saves a value that is generated by an expression into a specified Data Item. Set the properties as follows:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"773\" height=\"473\" data-attachment-id=\"114955\" data-permalink=\"https:\/\/support.questetra.com\/en\/developer-blog\/service-task-calculation-title\/attachment\/update_data-setting-en\/\" data-orig-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/update_data-setting-en.png?fit=773%2C473&amp;ssl=1\" data-orig-size=\"773,473\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"update_data-setting-en\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/update_data-setting-en.png?fit=773%2C473&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/update_data-setting-en.png?resize=773%2C473&#038;ssl=1\" alt=\"\" style=\"border:10px solid #aaaaaa; padding:5px; margin:5px;\" class=\"wp-image-114955\" srcset=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/update_data-setting-en.png?w=773&amp;ssl=1 773w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/update_data-setting-en.png?resize=515%2C315&amp;ssl=1 515w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/update_data-setting-en.png?resize=768%2C470&amp;ssl=1 768w\" sizes=\"auto, (max-width: 773px) 100vw, 773px\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Since we are manipulating the Title string this time, select the Title Data Item as the set value. In the text box enter an expression that represents the format given above.<\/p>\n\n\n<div class=\"wp-block-code\">\n\t<div class=\"cm-editor\">\n\t\t<div class=\"cm-scroller\">\n\t\t\t\n<pre>\n<code><div class=\"cm-line\">[Test]#{processInstanceInitQuserName} - #{#dateFormatter.format(&apos;yyyy\/MM&apos;, #q_date)}<\/div><\/code><\/pre>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"114960\" data-permalink=\"https:\/\/support.questetra.com\/en\/developer-blog\/service-task-calculation-title\/attachment\/update_data-setting-expression-en-2\/\" data-orig-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/update_data-setting-expression-en-1.png?fit=963%2C498&amp;ssl=1\" data-orig-size=\"963,498\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"update_data-setting-expression-en\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/update_data-setting-expression-en-1.png?fit=963%2C498&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/10\/update_data-setting-expression-en-18.0b.png?resize=963%2C498&#038;ssl=1\" alt=\"\" style=\"border:10px solid #aaaaaa; padding:5px; margin:5px;\" class=\"wp-image-114960\" width=\"963\" height=\"498\"><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Since the Update Data supports data embedding, use the \u201cInsert reference\u201d menu on the right end as appropriate. The Date-type Data Item must be formatted and saved in the Data Item in the format yyyy\/MM using the <em>format<\/em> of <em>dateformatter<\/em> function. (example: 2020\/04)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For details on the Update Data and assignment expression formats, consult the following reference pages.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.questetra.com\/en\/bpmn-icons\/service-task-data-assignment\/\">Update Data \u2013 Questetra Support<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360024292872-R2272-Automatic-Assignment-to-String-Type\">R2272: Output of Strings via EL syntax \u2013 Questetra Support<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002248212-M404-Customer-Name-to-be-Automatically-Set-in-the-Title-Midstream\">M404: \u201cCustomer Name\u201d to be Automatically Set in the [Title] Midstream \u2013 Questetra Support<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s all for the App settings. When you exit the editing and release it, and check the operation; the Title should be set automatically. (as seen in the figures below)<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"540\" data-attachment-id=\"192224\" data-permalink=\"https:\/\/support.questetra.com\/en\/developer-blog\/service-task-calculation-title\/attachment\/automatic-title-update-en-18-0\/\" data-orig-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/10\/automatic-title-update-en-18.0.png?fit=960%2C540&amp;ssl=1\" data-orig-size=\"960,540\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;,&quot;alt&quot;:&quot;&quot;}\" data-image-title=\"automatic-title-update-en-18.0\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/10\/automatic-title-update-en-18.0.png?fit=960%2C540&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/10\/automatic-title-update-en-18.0.png?resize=960%2C540&#038;ssl=1\" alt=\"\" class=\"wp-image-192224\" srcset=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/10\/automatic-title-update-en-18.0.png?w=960&amp;ssl=1 960w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/10\/automatic-title-update-en-18.0.png?resize=560%2C315&amp;ssl=1 560w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/10\/automatic-title-update-en-18.0.png?resize=768%2C432&amp;ssl=1 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Automatically Set the Title Using the Initial Value<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">There is also a method of automatically setting the title using the Initial Value field in the Title Data Item without using the Update Data. Since it is not necessary to place Update Data in the Workflow diagram it can be simpler to set up. However, because it is based on the Initial Value it\u2019s not able to work flexibly, such as reflecting input from the User in the Title or changing the Title according to the conditions in the Case.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, if you want to embed \u201cCase Start Date \/ Time\u201d instead of a Date-type Data Item, set the following value as the Initial Value, then <strong>[Test] {Case Start User} \u2013 {year\/month of Case Start Time }<\/strong> can automatically be set as the title.<\/p>\n\n\n<div class=\"wp-block-code\">\n\t<div class=\"cm-editor\">\n\t\t<div class=\"cm-scroller\">\n\t\t\t\n<pre>\n<code><div class=\"cm-line\">[Test]#{processInstanceInitQuserName} \u2013 #{#dateFormatter.format(&apos;yyyy\/MM&apos;, processInstanceStartDatetime)}<\/div><\/code><\/pre>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Please refer to this tutorial and implement various formats to suit your App!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Let&#8217;s design your App so that the correct subject is automatically set for the Case, using &#8220;Update Data&#8221;. 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NISHI","author_link":"https:\/\/support.questetra.com\/en\/author\/nishiquestetra\/"},"uagb_comment_info":7,"uagb_excerpt":"Let's design your App so that the correct subject is automatically set for the Case, using \"Update Data\".","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-l86","jetpack-related-posts":[{"id":77405,"url":"https:\/\/support.questetra.com\/en\/developer-blog\/throwing-message-intermediate-event-email-dynamic-content\/","url_meta":{"origin":81226,"position":0},"title":"Let\u2019s Send an Email Automatically in the Middle of a Workflow (Mail body chapter)","author":"Hirotaka NISHI","date":"2020-03-23","format":false,"excerpt":"Let's set in detail the contents of the email to be sent automatically by \"Throwing Message Intermediate Event (Email)\", using data embedding etc.","rel":"","context":"In &quot;Questetra Developers Blog&quot;","block_context":{"text":"Questetra Developers 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