{"id":82912,"date":"2025-09-11T10:45:01","date_gmt":"2025-09-11T01:45:01","guid":{"rendered":"https:\/\/support.questetra.com\/?p=82912"},"modified":"2026-06-24T15:54:24","modified_gmt":"2026-06-24T06:54:24","slug":"app-authorization","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/system-settings\/app-authorization\/","title":{"rendered":"System Settings &#8211; Workflow"},"content":{"rendered":"\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" height=\"58\" width=\"1024\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/02\/basic-banner-new-en-1024x58.png?resize=1024%2C58&#038;ssl=1\" alt=\"\" class=\"wp-image-113110\"\/><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 id=\"overview\" class=\"wp-block-heading has-product-01-background-color has-background\" style=\"margin-top:0;margin-right:0;margin-bottom:0;margin-left:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--20)\">Overview<\/h4>\n\n\n\n<p class=\"has-border-color has-text-color has-link-color wp-elements-351f24aeee6afa1768aef66bb11468e0 wp-block-paragraph\" style=\"border-color:#b8ffb8;border-width:2px;margin-top:0;margin-right:0;margin-bottom:var(--wp--preset--spacing--50);margin-left:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">Here you can set the privilege related to Workflow Apps. There are two types of authorization: App Creator, which is a System Privilege, and App Authorization to manage individual Apps. In addition to granting to each User, you can grant using an Organization or Role.<\/p>\n\n\n\n<nav aria-label=\"Table of Contents\" class=\"wp-block-table-of-contents\"><ol><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/support.questetra.com\/en\/system-settings\/app-authorization\/#app-creator\">App Creator<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/support.questetra.com\/en\/system-settings\/app-authorization\/#app-authorization-app-list\">App Authorization App List<\/a><\/li><\/ol><\/nav>\n\n\n\n<h2 id=\"app-creator\" class=\"wp-block-heading\">App Creator<\/h2>\n\n\n\n<div class=\"wp-block-coblocks-accordion\">\n<div class=\"wp-block-coblocks-accordion-item\"><details open><summary class=\"wp-block-coblocks-accordion-item__title has-background\" style=\"background-color:#e6f0f7\"><strong>App Creator<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#e6f0f7\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div>App Creator\n    <ul><li><span class=\"material-symbols-outlined\" style=\"color: gray; font-size:20px; font-variation-settings: 'FILL' 1;\">add_box<\/span> New Authorization<\/li>\n      <li><span class=\"material-icons-outlined\" style=\"font-size: large;\">format_list_bulleted<\/span><ul><li><span class=\"material-symbols-outlined\" style=\"color: gray; font-size:20px; font-variation-settings: 'FILL' 1;\">disabled_by_default<\/span> Delete \/ Authorized Object<\/li><\/ul><\/li><li>Authorized User List<\/li><\/ul>\n<\/div>\n<\/div><\/details><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion\">\n<div class=\"wp-block-coblocks-accordion-item\"><details open><summary class=\"wp-block-coblocks-accordion-item__title has-background\" style=\"background-color:#e6f0f7\"><strong><strong>New Authorization<\/strong><\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#e6f0f7\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div>Add a specific user\n<ul>\n  <li>User<span style=\"color:#990000;\"><strong>*<\/strong><\/span>\n    <ul>\n      <li><span class=\"material-icons-outlined\" style=\"font-size:large;\">mode_edit_outline<\/span> (Search for a user): Enter by selecting from the list display that is narrowed down the candidates by entering multiple characters<ul><li><span class=\"material-icons-outlined\" style=\"font-size: large;\">search<\/span>(Search): Enter by selecting from list display of all candidates<\/li><li> <span class=\"material-icons\" style=\"font-size: large;\">emoji_emotions<\/span> (Select yourself): You will be entered<\/li><li><span class=\"material-icons\" style=\"font-size: large;\">account_tree<\/span> (Select from Organization Tree): Enter by selecting from the expanded Organization tree<\/li><li><span class=\"material-icons-outlined\" style=\"font-size: large;\">close<\/span> (Clear): Clear the entered value<\/li>\n    <\/ul>\n  <\/li>\n<\/ul>\n<\/div>\n\n<div>Add users related to a specific organization\n<ul>\n  <li>Organization<span style=\"color:#990000;\"><strong>*<\/strong><\/span>\n    <ul>\n      <li><span class=\"material-icons-outlined\" style=\"font-size:large;\">mode_edit_outline<\/span> (Search for an organization): Enter by selecting from the list display that is narrowed down the candidates by entering multiple characters<ul><li><span class=\"material-icons-outlined\" style=\"font-size: large;\">search<\/span>(Search): Enter by selecting from list display of all candidates<\/li><li> <span class=\"material-icons\" style=\"font-size: large;\">emoji_emotions<\/span> (Select your main Organization): Enter the Organization to which the operating User mainly belongs<\/li><li><span class=\"material-icons\" style=\"font-size: large;\">account_tree<\/span> (Select from Organization Tree): Enter by selecting from the expanded Organization tree<\/li><li><span class=\"material-icons-outlined\" style=\"font-size: large;\">close<\/span> (Clear): Clear the entered value<\/li>\n    <\/ul>\n  <\/li>\n  <li>Target <span style=\"color:#990000;\"><strong>*<\/strong><\/span>\n    <ul>\n      <li><span class=\"material-symbols-outlined\" style=\"font-size: large;\">radio_button_checked<\/span> Members of<\/li>\n      <li><span class=\"material-symbols-outlined\" style=\"font-size: large;\">radio_button_checked<\/span> Members in sub organizations of<\/li>\n    <\/ul>\n  <\/li>\n  <li>Position\n    <ul>\n      <li><span class=\"material-symbols-outlined\"  style=\"font-size:12px; border: 1.5px solid; border-radius: 3px\"\">arrow_drop_down<\/span> (N\/A) \/ (With Position) \/ (No Position) \/ (Registered Position name)<\/li>\n    <\/ul>\n  <\/li>\n<\/ul>\n<\/div>\n\n<div>Add users of specific role\n<ul>\n  <li>Role <span style=\"color:#990000;\"><strong>*<\/strong><\/span>\n    <ul>\n      <li><span class=\"material-icons-outlined\" style=\"font-size:large;\">mode_edit_outline<\/span> (Search for a role\/): Enter by selecting from the list display that is narrowed down the candidates by entering multiple characters<ul><li><span class=\"material-icons-outlined\" style=\"font-size: large;\">search<\/span>(Search): Enter by selecting from list display of all candidates<\/li><li><span class=\"material-icons-outlined\" style=\"font-size: large;\">close<\/span> (Clear): Clear the entered value<\/li><\/ul><\/li>\n    <\/ul>\n  <\/li>\n<\/ul>\n<\/div>\n<\/div><\/details><\/div>\n<\/div>\n\n\n\n<h3 id=\"capture\" class=\"wp-block-heading\"><span style=\"text-decoration: underline;\">Capture<\/span><\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3a88641f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-image size-large has-custom-border\"><a href=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-creqator-17.1-en.png?ssl=1\" target=\"_blank\" rel=\" noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"428\" data-attachment-id=\"176766\" data-permalink=\"https:\/\/support.questetra.com\/en\/?attachment_id=176766\" data-orig-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-creqator-17.1-en.png?fit=1120%2C468&amp;ssl=1\" data-orig-size=\"1120,468\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"App-creqator-17.1-en\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-creqator-17.1-en.png?fit=1024%2C428&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-creqator-17.1-en-1024x428.png?resize=1024%2C428&#038;ssl=1\" alt=\"\" class=\"has-border-color has-cyan-bluish-gray-border-color wp-image-176766\" style=\"border-width:10px\" srcset=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-creqator-17.1-en.png?resize=1024%2C428&amp;ssl=1 1024w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-creqator-17.1-en.png?resize=600%2C251&amp;ssl=1 600w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-creqator-17.1-en.png?resize=768%2C321&amp;ssl=1 768w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-creqator-17.1-en.png?w=1120&amp;ssl=1 1120w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h3 id=\"notes\" class=\"wp-block-heading\"><span style=\"text-decoration: underline;\">Notes<\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>App Creator<\/strong> is one of the System Privileges\n<ul class=\"wp-block-list\">\n<li>This enables the creation of Apps<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 id=\"see-also\" class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--60)\"><span style=\"text-decoration: underline;\">See Also<\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360024615931-R3010-%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E7%89%B9%E6%A8%A9%E3%81%AE%E6%A8%A9%E9%99%90%E4%B8%80%E8%A6%A7\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360024615931-R3010-List-of-Authorization-of-System-Privileges\" target=\"_blank\" rel=\"noreferrer noopener\">R3010: List of Authorization of System Privileges<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002247032-M301-Questetra-%E5%85%A8%E4%BD%93%E3%82%92%E7%AE%A1%E7%90%86%E3%81%99%E3%82%8B%E7%89%B9%E6%A8%A9%E3%83%A6%E3%83%BC%E3%82%B6%E3%82%92%E6%8C%87%E5%90%8D%E3%81%99%E3%82%8B\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002247032-M301-Grant-Administrator-Privilege-of-the-Whole-System\" target=\"_blank\" rel=\"noreferrer noopener\">M301: Grant Administrator Privilege of the Whole System<\/a><\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"app-authorization-app-list\" class=\"wp-block-heading\">App Authorization App List<\/h2>\n\n\n\n<div class=\"wp-block-coblocks-accordion\">\n<div class=\"wp-block-coblocks-accordion-item\"><details open><summary class=\"wp-block-coblocks-accordion-item__title has-background\" style=\"background-color:#e6f0f7\"><strong>App Authorization App List<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#e6f0f7\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div>(Filter\/Column\/Sort)\n<ul>\n  <li><span class=\"material-symbols-outlined\" style=\"font-size: large;\">filter_list<\/span> (Filter)\n    <ul>\n      <li><span class=\"material-icons\" style=\"font-size:12px; border: 1.5px solid; border-radius: 3px;\">arrow_drop_down<\/span> All Categories<\/li>\n      <li><span class=\"material-icons-outlined\" style=\"font-size:12px; border: 1.5px solid; border-radius: 3px;\">mode_edit_outline<\/span> App Name<\/li>\n      <li><span class=\"material-symbols-outlined\" style=\"font-size: large;\">check_box<\/span> <span class=\"material-symbols-outlined\">star<\/span><\/li>\n      <li><span class=\"material-symbols-outlined\" style=\"font-size: large;\">check_box<\/span> Last updated by me<\/li>\n    <\/ul>\n  <\/li>\n  <li><span class=\"material-symbols-outlined\" style=\"font-variation-settings: 'FILL' 1; font-size: large;\">view_column<\/span> (Column)\n    <ul>\n      <li><span class=\"material-symbols-outlined\" style=\"font-size:16px;\">drag_handle<\/span> <span class=\"material-icons\" style=\"font-size: large;\">delete<\/span> App Name<\/li>\n      <li><span class=\"material-symbols-outlined\" style=\"font-size:16px;\">drag_handle<\/span> <span class=\"material-icons\" style=\"font-size: large;\">delete<\/span> Latest Version<\/li>\n      <li><span class=\"material-symbols-outlined\" style=\"font-size:16px;\">drag_handle<\/span> <span class=\"material-icons\" style=\"font-size: large;\">delete<\/span> Update Time<\/li>\n      <li><span class=\"material-symbols-outlined\" style=\"font-size:16px;\">drag_handle<\/span> <span class=\"material-icons\" style=\"font-size: large;\">delete<\/span> Updated by<\/li>\n      <li><span class=\"material-symbols-outlined\" style=\"font-size:12px; border: 1.5px solid; border-radius: 3px;\">arrow_drop_down<\/span> Add\n<ul>\n      <li> (Add All)<\/li>\n      <li> App ID<\/li>\n      <li> Category<\/li>\n      <li> Priority<\/li>\n      <li> Created by<\/li>\n      <li> Note<\/li>\n    <\/ul>\n  <\/li>\n    <\/ul>\n  <\/li>\n  <li><span class=\"material-symbols-outlined\" style=\"font-size: large;\">sort<\/span> (Sort)\n    <ul>\n      <li><span class=\"material-symbols-outlined\" style=\"font-size:12px; border: 1.5px solid; border-radius: 3px;\">arrow_drop_down<\/span>\n        <ul>\n          <li>Priority \/ Category \/ App Name<\/li>\n          <li><span class=\"material-symbols-outlined\">star<\/span><\/li>\n          <li>AppID<\/li>\n          <li>Update Time<\/li>\n        <\/ul>\n      <\/li>\n      <li><span class=\"material-symbols-outlined\" style=\"font-size: large;\">radio_button_checked<\/span> <span class=\"material-symbols-outlined\" style=\"font-size: large;\">arrow_downward<\/span> <span class=\"material-symbols-outlined\" style=\"font-size: large;\">radio_button_unchecked<\/span> <span class=\"material-symbols-outlined\" style=\"font-size: large;\">arrow_upward<\/span><\/li>\n    <\/ul>\n  <\/li>\n<\/ul>\n<\/div>\n\n<div>(App List)\n<ul>\n  <li><span class=\"material-icons-outlined\" style=\"font-size: large;\">format_list_bulleted<\/span>\n    <ul>\n      <li>Column items specified with[<span class=\"material-symbols-outlined\" style=\"font-variation-settings: 'FILL' 1; font-size: large;\">view_column<\/span> (Column)] (move to <a href=\"#details\">Details<\/a> on clicking a row\uff09<\/li>\n    <\/ul>\n  <\/li>\n<\/ul>\n<\/div>\n\n<div>(Display control)\n<ul>\n  <li><span class=\"material-symbols-outlined\" style=\"font-size:12px; border: 1.5px solid; border-radius: 3px;\">arrow_drop_down<\/span>(View)\n    <ul>\n      <li>10, 20, 50, 100, 200, 500, 1000<\/li>\n    <\/ul>\n  <\/li>\n  <li><span class=\"material-symbols-outlined\">navigate_before<\/span> Page <span class=\"material-symbols-outlined\">navigate_next<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details open><summary class=\"wp-block-coblocks-accordion-item__title has-background\" style=\"background-color:#e6f0f7\"><strong>App Authorization<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#e6f0f7\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div id=\"details\">App Administrator\n<ul>\n  <li><span class=\"material-symbols-outlined\" style=\"color: gray; font-size:20px; font-variation-settings: 'FILL' 1;\">add_box<\/span> New Authorization<\/li>\n  <li><span class=\"material-icons-outlined\" style=\"font-size: large;\">format_list_bulleted<\/span>\n    <ul>\n      <li><span class=\"material-symbols-outlined\" style=\"color: gray; font-size:20px; font-variation-settings: 'FILL' 1;\">disabled_by_default<\/span> Delete \/ Authorized Object<\/li>\n    <\/ul>\n  <\/li>\n  <li>Authorized User List<\/li>\n<\/ul>\n<\/div>\n\n<div>Case Manager\n<ul>\n  <li><span class=\"material-symbols-outlined\" style=\"color: gray; font-size:20px; font-variation-settings: 'FILL' 1;\">add_box<\/span> New Authorization<\/li>\n  <li><span class=\"material-icons-outlined\" style=\"font-size: large;\">format_list_bulleted<\/span>\n    <ul>\n      <li><span class=\"material-symbols-outlined\" style=\"color: gray; font-size:20px; font-variation-settings: 'FILL' 1;\">disabled_by_default<\/span> Delete \/ Authorized Object<\/li>\n    <\/ul>\n  <\/li>\n  <li>Authorized User List<\/li>\n<\/ul>\n<\/div>\n\n<div>Data Viewer\n<ul>\n  <li><span class=\"material-symbols-outlined\" style=\"color: gray; font-size:20px; font-variation-settings: 'FILL' 1;\">add_box<\/span> New Authorization<\/li>\n  <li><span class=\"material-icons-outlined\" style=\"font-size: large;\">format_list_bulleted<\/span>\n    <ul>\n      <li><span class=\"material-symbols-outlined\" style=\"color: gray; font-size:20px; font-variation-settings: 'FILL' 1;\">disabled_by_default<\/span> Delete \/ Authorized Object<\/li>\n    <\/ul>\n  <\/li>\n  <li>Authorized User List<\/li>\n<\/ul>\n<\/div>\n\n<div>Data Viewer (only Progress Information)\n<ul>\n  <li><span class=\"material-symbols-outlined\" style=\"color: gray; font-size:20px; font-variation-settings: 'FILL' 1;\">add_box<\/span> New Authorization<\/li>\n  <li><span class=\"material-icons-outlined\" style=\"font-size: large;\">format_list_bulleted<\/span>\n    <ul>\n      <li><span class=\"material-symbols-outlined\" style=\"color: gray; font-size:20px; font-variation-settings: 'FILL' 1;\">disabled_by_default<\/span> Delete \/ Authorized Object<\/li>\n    <\/ul>\n  <\/li>\n  <li>Authorized User List<\/li>\n<\/ul>\n<\/div>\n<\/div><\/details><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion\">\n<div class=\"wp-block-coblocks-accordion-item\"><details open><summary class=\"wp-block-coblocks-accordion-item__title has-background\" style=\"background-color:#e6f0f7\"><strong><strong><strong>New Authorization<\/strong><\/strong><\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\" style=\"border-color:#e6f0f7\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div>Add a specific user\n<ul>\n  <li>User<span style=\"color:#990000;\"><strong>*<\/strong><\/span>\n    <ul>\n      <li><span class=\"material-icons-outlined\" style=\"font-size:large;\">mode_edit_outline<\/span> (Search for a user): Enter by selecting from the list display that is narrowed down the candidates by entering multiple characters<ul><li><span class=\"material-icons-outlined\" style=\"font-size: large;\">search<\/span>(Search): Enter by selecting from list display of all candidates<\/li><li> <span class=\"material-icons\" style=\"font-size: large;\">emoji_emotions<\/span> (Select yourself): You will be entered<\/li><li><span class=\"material-icons\" style=\"font-size: large;\">account_tree<\/span> (Select from Organization Tree): Enter by selecting from the expanded Organization tree<\/li><li><span class=\"material-icons-outlined\" style=\"font-size: large;\">close<\/span> (Clear): Clear the entered value<\/li>\n    <\/ul>\n  <\/li>\n<\/ul>\n<\/div>\n\n<div>Add users related to a specific organization\n<ul>\n  <li>Organization<span style=\"color:#990000;\"><strong>*<\/strong><\/span>\n    <ul>\n      <li><span class=\"material-icons-outlined\" style=\"font-size:large;\">mode_edit_outline<\/span> (Search for an organization): Enter by selecting from the list display that is narrowed down the candidates by entering multiple characters<ul><li><span class=\"material-icons-outlined\" style=\"font-size: large;\">search<\/span>(Search): Enter by selecting from list display of all candidates<\/li><li> <span class=\"material-icons\" style=\"font-size: large;\">emoji_emotions<\/span> (Select your main Organization): Enter the Organization to which the operating User mainly belongs<\/li><li><span class=\"material-icons\" style=\"font-size: large;\">account_tree<\/span> (Select from Organization Tree): Enter by selecting from the expanded Organization tree<\/li><li><span class=\"material-icons-outlined\" style=\"font-size: large;\">close<\/span> (Clear): Clear the entered value<\/li>\n    <\/ul>\n  <\/li>\n  <li>Target <span style=\"color:#990000;\"><strong>*<\/strong><\/span>\n    <ul>\n      <li><span class=\"material-symbols-outlined\" style=\"font-size: large;\">check_circle<\/span> Members of<\/li>\n      <li><span class=\"material-symbols-outlined\" style=\"font-size: large;\">check_circle<\/span> Members in sub organizations of<\/li>\n    <\/ul>\n  <\/li>\n  <li>Position\n    <ul>\n      <li><span class=\"material-symbols-outlined\"  style=\"font-size:12px; border: 1.5px solid; border-radius: 3px\"\">arrow_drop_down<\/span> (N\/A) \/ (With Position) \/ (No Position) \/ (Registered Position name)<\/li>\n    <\/ul>\n  <\/li>\n<\/ul>\n<\/div>\n\n<div>Add users of specific role\n<ul>\n  <li>Role <span style=\"color:#990000;\"><strong>*<\/strong><\/span>\n    <ul>\n      <li><span class=\"material-icons-outlined\" style=\"font-size:large;\">mode_edit_outline<\/span> (Search for a role\/): Enter by selecting from the list display that is narrowed down the candidates by entering multiple characters<ul><li><span class=\"material-icons-outlined\" style=\"font-size: large;\">search<\/span>(Search): Enter by selecting from list display of all candidates<\/li><li><span class=\"material-icons-outlined\" style=\"font-size: large;\">close<\/span> (Clear): Clear the entered value<\/li><\/ul><\/li>\n    <\/ul>\n  <\/li>\n<\/ul>\n<\/div>\n<\/div><\/details><\/div>\n<\/div>\n\n\n\n<h3 id=\"capture\" class=\"wp-block-heading\" style=\"text-decoration:underline\">Capture<\/h3>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"989\" height=\"630\" data-attachment-id=\"176761\" data-permalink=\"https:\/\/support.questetra.com\/en\/?attachment_id=176761\" data-orig-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-Authorisation-1-17.1-en.png?fit=1130%2C720&amp;ssl=1\" data-orig-size=\"1130,720\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"App-Authorisation-1-17.1-en\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-Authorisation-1-17.1-en.png?fit=989%2C630&amp;ssl=1\" data-id=\"176761\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-Authorisation-1-17.1-en-989x630.png?resize=989%2C630&#038;ssl=1\" alt=\"\" class=\"wp-image-176761\" srcset=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-Authorisation-1-17.1-en.png?resize=989%2C630&amp;ssl=1 989w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-Authorisation-1-17.1-en.png?resize=494%2C315&amp;ssl=1 494w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-Authorisation-1-17.1-en.png?resize=768%2C489&amp;ssl=1 768w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-Authorisation-1-17.1-en.png?w=1130&amp;ssl=1 1130w\" sizes=\"auto, (max-width: 989px) 100vw, 989px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"749\" height=\"630\" data-attachment-id=\"176763\" data-permalink=\"https:\/\/support.questetra.com\/en\/?attachment_id=176763\" data-orig-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-Authorisation-2-1-17.1-en.png?fit=1128%2C949&amp;ssl=1\" data-orig-size=\"1128,949\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"App-Authorisation-2-1-17.1-en\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-Authorisation-2-1-17.1-en.png?fit=749%2C630&amp;ssl=1\" data-id=\"176763\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-Authorisation-2-1-17.1-en-749x630.png?resize=749%2C630&#038;ssl=1\" alt=\"\" class=\"wp-image-176763\" srcset=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-Authorisation-2-1-17.1-en.png?resize=749%2C630&amp;ssl=1 749w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-Authorisation-2-1-17.1-en.png?resize=374%2C315&amp;ssl=1 374w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-Authorisation-2-1-17.1-en.png?resize=768%2C646&amp;ssl=1 768w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/App-Authorisation-2-1-17.1-en.png?w=1128&amp;ssl=1 1128w\" sizes=\"auto, (max-width: 749px) 100vw, 749px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"655\" height=\"630\" data-attachment-id=\"177026\" data-permalink=\"https:\/\/support.questetra.com\/en\/system-settings\/app-authorization\/attachment\/app-authorisation-3-17-1-en\/\" data-orig-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/01\/App-Authorisation-3-17.1-en-.png?fit=1191%2C1146&amp;ssl=1\" data-orig-size=\"1191,1146\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"App-Authorisation-3-17.1-en-\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/01\/App-Authorisation-3-17.1-en-.png?fit=655%2C630&amp;ssl=1\" data-id=\"177026\" src=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/01\/App-Authorisation-3-17.1-en-.png?resize=655%2C630&#038;ssl=1\" alt=\"\" class=\"wp-image-177026\" srcset=\"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/01\/App-Authorisation-3-17.1-en-.png?resize=655%2C630&amp;ssl=1 655w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/01\/App-Authorisation-3-17.1-en-.png?resize=327%2C315&amp;ssl=1 327w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/01\/App-Authorisation-3-17.1-en-.png?resize=768%2C739&amp;ssl=1 768w, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2024\/01\/App-Authorisation-3-17.1-en-.png?w=1191&amp;ssl=1 1191w\" sizes=\"auto, (max-width: 655px) 100vw, 655px\" \/><\/figure>\n<\/figure>\n\n\n\n<h3 id=\"notes\" class=\"wp-block-heading\" style=\"text-decoration:underline\">Notes<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Privilege is split into four levels as the following\n<ul class=\"wp-block-list\">\n<li><strong>App Administrator<\/strong>\n<ul class=\"wp-block-list\">\n<li>Able to access the App Detail screen to edit, release and suspend the App<\/li>\n\n\n\n<li>Users can also grant or delete App Authorizations to other Users for that particular App<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Case Manager<\/strong>\n<ul class=\"wp-block-list\">\n<li>Able to Terminate or Delete all Cases on the App, and forcibly allocate Tasks to a particular User<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Data Viewer<\/strong>\n<ul class=\"wp-block-list\">\n<li>Able to view Case information such as that held in Data Items, and may search for Tasks in the menu<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Data Viewer (only Progress Information)<\/strong>\n<ul class=\"wp-block-list\">\n<li>Only able to view the progress of a Case, i.e. the path of the token on the workflow diagram<\/li>\n\n\n\n<li>The content of Data Items is not visible<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>To edit data in a running Case both Case Manager and Data Viewer authorization are required<\/li>\n\n\n\n<li>App Authorizations are set on each App<\/li>\n\n\n\n<li>If a User creates a Workflow App they automatically have App Administrator, Case Manager and Data Viewer rights for that App<\/li>\n\n\n\n<li>It is often more efficient to set authorization for Organizations and Roles, and then add Users to the appropriate groups, rather than setting App authorization for each User individually<\/li>\n\n\n\n<li>On the App List, you can select columns to display and change their order in\uff3b <span class=\"material-icons\">view_column<\/span> (Column)] menu\n<ul class=\"wp-block-list\">\n<li>Column display settings cannot be saved<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>You can change the order in which Apps are displayed in the\uff3b<span class=\"material-icons-outlined\">sort<\/span>\uff08(Sort)\uff3dmenu\n<ul class=\"wp-block-list\">\n<li>In addition to Priority \/ Category \/ App name, you can specify\u300c<span class=\"material-symbols-outlined\">star<\/span>\u300d[App ID] or [Update Time] and display in ascending or descending order<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 id=\"see-also\" class=\"wp-block-heading\" style=\"text-decoration:underline\">See also<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360007630571-R3020\" data-type=\"link\" data-id=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360007630571-R3020\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360007630571-R3020-Privilege-of-App-Authorization\" target=\"_blank\" rel=\"noreferrer noopener\">R3020: Privilege of App Authorization<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002257871-M116\" data-type=\"link\" data-id=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002257871-M116\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002257871-M116-Checking-Your-Own-Data-Viewing-Permissions\" target=\"_blank\" rel=\"noreferrer noopener\">M116: Checking Your Own Data Viewing Permissions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002247052-M302\" data-type=\"link\" data-id=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002247052-M302\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/questetra.zendesk.com\/hc\/en-us\/articles\/360002247052-M302-Assign-a-Privileged-Administrator-for-Each-Business-Process-Definition\" target=\"_blank\" rel=\"noopener\">M302: Assign a Privileged Administrator for Each Workflow App<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The level of privilege each User has to access and manipulate Apps and Case data is configured in this screen.<\/p>\n","protected":false},"author":30,"featured_media":177032,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[2970],"tags":[],"class_list":["post-82912","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-system-settings"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?fit=1200%2C675&ssl=1","uagb_featured_image_src":{"full":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?fit=1200%2C675&ssl=1",1200,675,false],"thumbnail":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?resize=440%2C440&ssl=1",440,440,true],"medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?fit=560%2C315&ssl=1",560,315,true],"medium_large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?fit=768%2C432&ssl=1",768,432,true],"large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?fit=1024%2C576&ssl=1",1024,576,true],"1536x1536":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?fit=1200%2C675&ssl=1",1200,675,true],"2048x2048":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?fit=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-landscape-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?resize=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-portrait-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?resize=900%2C675&ssl=1",900,675,true],"newspack-article-block-square-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?resize=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-landscape-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?resize=800%2C600&ssl=1",800,600,true],"newspack-article-block-portrait-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?resize=600%2C675&ssl=1",600,675,true],"newspack-article-block-square-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?resize=800%2C675&ssl=1",800,675,true],"newspack-article-block-landscape-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?resize=600%2C450&ssl=1",600,450,true],"newspack-article-block-portrait-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?resize=450%2C600&ssl=1",450,600,true],"newspack-article-block-square-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?resize=600%2C600&ssl=1",600,600,true],"newspack-article-block-landscape-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?resize=400%2C300&ssl=1",400,300,true],"newspack-article-block-portrait-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?resize=300%2C400&ssl=1",300,400,true],"newspack-article-block-square-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?resize=400%2C400&ssl=1",400,400,true],"newspack-article-block-landscape-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?resize=200%2C150&ssl=1",200,150,true],"newspack-article-block-portrait-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?resize=150%2C200&ssl=1",150,200,true],"newspack-article-block-square-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?resize=200%2C200&ssl=1",200,200,true],"newspack-article-block-uncropped":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2025\/09\/System-Settings-App-Workflow-en.png?fit=1200%2C675&ssl=1",1200,675,true]},"uagb_author_info":{"display_name":"Peter Glover","author_link":"https:\/\/support.questetra.com\/en\/author\/petergloverquestetra\/"},"uagb_comment_info":4,"uagb_excerpt":"The level of privilege each User has to access and manipulate Apps and Case data is configured in this screen.","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-lzi","jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":74803,"url":"https:\/\/support.questetra.com\/en\/incident\/info-20190204\/","url_meta":{"origin":82912,"position":0},"title":"Actions to be Taken when an App Setting Error such as &#8220;Transition Condition is Invalid&#8221; is Displayed","author":"Hirotaka NISHI","date":"2019-02-04","format":false,"excerpt":"Affected Version and Operation App setting error appears after upgrading to the new version 11.9 on February 4thFor example, in the Split setting of \"Gateway\/Human Task\", a dialog \"Transition condition is invalid\" is displayed Cause of error indication \"Checking of setting contents when saving an App is strengthened\" on version\u2026","rel":"","context":"In &quot;Incident Info&quot;","block_context":{"text":"Incident Info","link":"https:\/\/support.questetra.com\/en\/category\/incident\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/02\/Info-fi-en-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/02\/Info-fi-en-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/02\/Info-fi-en-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/02\/Info-fi-en-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/02\/Info-fi-en-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":82259,"url":"https:\/\/support.questetra.com\/en\/developer-blog\/service-task-calculation-decimal\/","url_meta":{"origin":82912,"position":1},"title":"Let&#8217;s Calculate the Total Amount Automatically","author":"Hirotaka NISHI","date":"2021-10-07","format":false,"excerpt":"Let's implement a total amount calculation and a variable discount setup with conditions. 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