{"id":96155,"date":"2020-10-12T14:01:47","date_gmt":"2020-10-12T05:01:47","guid":{"rendered":"https:\/\/support.questetra.com\/developer-blog\/bug-20201012\/"},"modified":"2021-03-08T13:58:57","modified_gmt":"2021-03-08T04:58:57","slug":"bug-20201012","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/en\/incident\/bug-20201012\/","title":{"rendered":"No Logo is Displayed in the Login Screen (Fixed)"},"content":{"rendered":"<div class=\"su-note\"  style=\"border-color:#dbdbdb;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#f5f5f5;border-color:#ffffff;color:#333333;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\">This bug has been fixed.<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Fixed Version<\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Ver. 12.3.0<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Affected Version and Operation<\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Ver. 12.2.0 and later versions<\/li><li>Saving a logo (large) image file with a size of more than 1MB<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Bug Details<\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Occurred under the following conditions<ul><li>In [Logo] from [System Settings], an original image file is saved in the [Logo (large)] section<\/li><li>The image file size is more than 1MB<\/li><\/ul><\/li><li>What will occur<ul><li>In the login screen (the screen before logging), the saved logo is not displayed<\/li><\/ul><\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Workround\u30fbRecovery<\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Please take one of the following actions<ul><li>Update the saved image file so the size of the logo file is less than 1MB<\/li><li>Click the [Restore Default] button to stop using an original image<\/li><\/ul><\/li><li><s>This bug is due to be fixed in the coming version (Ver. 12.3.0)<\/s><\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fixed Version: Ver. 12.3.0<\/p>\n","protected":false},"author":3,"featured_media":102445,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[4680],"tags":[],"faq_section":[],"class_list":["post-96155","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-incident"],"jetpack_publicize_connections":[],"uagb_featured_image_src":{"full":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1",1200,675,false],"thumbnail":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=440%2C440&ssl=1",440,440,true],"medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=560%2C315&ssl=1",560,315,true],"medium_large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=768%2C432&ssl=1",768,432,true],"large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1024%2C576&ssl=1",1024,576,true],"1536x1536":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1",1200,675,true],"2048x2048":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?fit=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-landscape-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-portrait-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=900%2C675&ssl=1",900,675,true],"newspack-article-block-square-large":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=1200%2C675&ssl=1",1200,675,true],"newspack-article-block-landscape-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=800%2C600&ssl=1",800,600,true],"newspack-article-block-portrait-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=600%2C675&ssl=1",600,675,true],"newspack-article-block-square-medium":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=800%2C675&ssl=1",800,675,true],"newspack-article-block-landscape-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=600%2C450&ssl=1",600,450,true],"newspack-article-block-portrait-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=450%2C600&ssl=1",450,600,true],"newspack-article-block-square-intermediate":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=600%2C600&ssl=1",600,600,true],"newspack-article-block-landscape-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=400%2C300&ssl=1",400,300,true],"newspack-article-block-portrait-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=300%2C400&ssl=1",300,400,true],"newspack-article-block-square-small":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=400%2C400&ssl=1",400,400,true],"newspack-article-block-landscape-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=200%2C150&ssl=1",200,150,true],"newspack-article-block-portrait-tiny":["https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2020\/04\/bug-report-en-1200x675-1.png?resize=150%2C200&ssl=1",150,200,true],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NISHI","author_link":"https:\/\/support.questetra.com\/en\/author\/nishiquestetra\/"},"uagb_comment_info":1,"uagb_excerpt":"Fixed Version: Ver. 12.3.0","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-p0T","jetpack-related-posts":[{"id":83201,"url":"https:\/\/support.questetra.com\/en\/system-settings\/logo\/","url_meta":{"origin":96155,"position":0},"title":"System Settings &#8211; Logo","author":"Peter Glover","date":"2020-03-11","format":false,"excerpt":"Your chosen logo can be uploaded here to be displayed instead of the default Questetra logo.","rel":"","context":"In &quot;System Settings&quot;","block_context":{"text":"System 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Oct. 22nd, 2018 Changes to be Noted In accessing Questetra, unnormalized URL (such as consecutive slashes, etc.) will be prohibited. [Advance Notice] Change the specification so that script execution errors will occur if there is anything other than the character string in elements in the\u2026","rel":"","context":"In &quot;Version Info&quot;","block_context":{"text":"Version Info","link":"https:\/\/support.questetra.com\/en\/category\/versions\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/10\/version-1180-fi-en-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/10\/version-1180-fi-en-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/10\/version-1180-fi-en-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/10\/version-1180-fi-en-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2018\/10\/version-1180-fi-en-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":99135,"url":"https:\/\/support.questetra.com\/en\/versions\/version-1230\/","url_meta":{"origin":96155,"position":3},"title":"v12.3 2021-01-17 Added Auto-step that Cooperates with kintone","author":"Hirotaka NISHI","date":"2020-12-28","format":false,"excerpt":"An auto-step that can be used as the standard in the workflow platform of Advanced or higher is added. 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