{"id":193183,"date":"2026-09-03T11:57:55","date_gmt":"2026-09-03T02:57:55","guid":{"rendered":"https:\/\/support.questetra.com\/?p=193183"},"modified":"2026-09-03T11:57:55","modified_gmt":"2026-09-03T02:57:55","slug":"service-availability-compensation","status":"publish","type":"post","link":"https:\/\/support.questetra.com\/ja\/faq\/service-availability-compensation\/","title":{"rendered":"\u969c\u5bb3\u306a\u3069\u3067\u30b5\u30fc\u30d3\u30b9\u7a3c\u50cd\u7387\u304c\u4f4e\u304f\u306a\u3063\u305f\u5834\u5408\u3001\u88dc\u511f\u3055\u308c\u307e\u3059\u304b\uff1f"},"content":{"rendered":"
\n
Question.<\/dt>\n
\n

\u969c\u5bb3\u306a\u3069\u3067\u30b5\u30fc\u30d3\u30b9\u7a3c\u50cd\u7387\u304c\u4f4e\u304f\u306a\u3063\u305f\u5834\u5408\u3001\u88dc\u511f\u3055\u308c\u307e\u3059\u304b\uff1f<\/p>\n<\/dd>\n

Answer.<\/dt>\n
\n

\u306f\u3044\u3001\u30b5\u30fc\u30d3\u30b9\u7a3c\u50cd\u7387\u304c\uff3b\u5229\u7528\u898f\u7d04\uff3d<\/a>\u306b\u5b9a\u3081\u3089\u308c\u308b\u4fdd\u8a3c\u5024\u3092\u4e0b\u56de\u3063\u305f\u5834\u5408\u3001\u30b5\u30fc\u30d3\u30b9\u30af\u30ec\u30b8\u30c3\u30c8\u3092\u767a\u884c\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n<\/dd>\n<\/dl>\n

\u00a0<\/p>\n

\u3054\u8acb\u6c42\u306f\u4e0b\u8a18\u306e\u7533\u8acb\u30d5\u30a9\u30fc\u30e0\u3088\u308a\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\u3002<\/p>\n

\u3010\u30b5\u30fc\u30d3\u30b9\u30af\u30ec\u30b8\u30c3\u30c8\u7533\u8acb\u30d5\u30a9\u30fc\u30e0<\/a>\u3011<\/p>\n

\u00a0<\/p>\n

\u30b5\u30fc\u30d3\u30b9\u30af\u30ec\u30b8\u30c3\u30c8\u767a\u884c\u306e\u8a73\u7d30<\/h3>\n

1. \u7533\u8acb\u306e\u6761\u4ef6<\/strong>\uff1a<\/p>\n

    \n
  • \u5bfe\u8c61\u6708\u306e\u30b5\u30fc\u30d3\u30b9\u7a3c\u50cd\u7387\u304c 99.9% \u3092\u4e0b\u56de\u3063\u305f\u5834\u5408\u306b\u7533\u8acb\u3044\u305f\u3060\u3051\u307e\u3059\u3002\n
      \n
    • \u300c\u8a08\u753b\u505c\u6b62\uff08\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\uff09\u300d\u306b\u3088\u308b\u505c\u6b62\u6642\u9593\u306f\u3001\u7a3c\u50cd\u7387\u8a08\u7b97\u4e0a\u306e\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u306b\u306f\u542b\u307e\u308c\u307e\u305b\u3093\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

      2. \u30b5\u30fc\u30d3\u30b9\u30af\u30ec\u30b8\u30c3\u30c8\u306e\u8a08\u7b97<\/strong>:<\/p>\n

        \n
      • \u6708\u984d\u5229\u7528\u6599\u76f8\u5f53\u5206\u306b\u5bfe\u3057\u3001\u4ee5\u4e0b\u306e\u5272\u5408\u3067\u30af\u30ec\u30b8\u30c3\u30c8\u3092\u767a\u884c\u3057\u307e\u3059\u3002\n
          \n
        • \u7a3c\u50cd\u7387 99.9% \u672a\u6e80\uff1a 10%\u00a0<\/li>\n
        • \u7a3c\u50cd\u7387 99.0% \u672a\u6e80\uff1a 30%<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

          3. \u7533\u8acb\u671f\u9650<\/strong>\uff1a<\/p>\n

            \n
          • \u5bfe\u8c61\u3068\u306a\u308b\u4e8b\u8c61\u304c\u767a\u751f\u3057\u305f\u6708\u306e\u7fcc\u6708\u304b\u3089\u8d77\u7b97\u3057\u306630\u65e5\u4ee5\u5185\u306b\u8acb\u6c42\u3092\u884c\u3063\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul>\n

            4. \u30af\u30ec\u30b8\u30c3\u30c8\u306e\u9069\u7528\uff1a<\/strong><\/p>\n

              \n
            • \u767a\u884c\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u30af\u30ec\u30b8\u30c3\u30c8\u306f\u3001\u304a\u5ba2\u69d8\u306e\u5c06\u6765\u306e\u304a\u652f\u6255\u3044\u306b\u5bfe\u3057\u3066\u306e\u307f\u5145\u5f53\u3055\u308c\u307e\u3059\u3002\n
                \n
              • \u8fd4\u91d1\u3084\u5225\u5951\u7d04\u3078\u306e\u5145\u5f53\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

                Question. \u969c\u5bb3\u306a\u3069\u3067\u30b5\u30fc\u30d3\u30b9\u7a3c\u50cd\u7387\u304c\u4f4e\u304f\u306a\u3063\u305f\u5834\u5408\u3001\u88dc\u511f\u3055\u308c\u307e\u3059\u304b\uff1f Answer. \u306f\u3044\u3001\u30b5\u30fc\u30d3\u30b9\u7a3c\u50cd\u7387\u304c\uff3b\u5229\u7528\u898f\u7d04\uff3d\u306b\u5b9a\u3081\u3089\u308c\u308b\u4fdd\u8a3c\u5024\u3092\u4e0b\u56de\u3063\u305f\u5834\u5408\u3001\u30b5\u30fc\u30d3\u30b9\u30af\u30ec\u30b8\u30c3\u30c8\u3092\u767a\u884c\u3044\u305f\u3057\u307e\u3059\u3002 \u00a0 \u3054\u8acb\u6c42\u306f\u4e0b\u8a18\u306e […]<\/p>\n","protected":false},"author":32,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"single-faq","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[5694],"tags":[],"faq_section":[5702],"class_list":["post-193183","post","type-post","status-publish","format-standard","hentry","category-faq","faq_section-system-administrator"],"jetpack_publicize_connections":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"newspack-article-block-landscape-large":false,"newspack-article-block-portrait-large":false,"newspack-article-block-square-large":false,"newspack-article-block-landscape-medium":false,"newspack-article-block-portrait-medium":false,"newspack-article-block-square-medium":false,"newspack-article-block-landscape-intermediate":false,"newspack-article-block-portrait-intermediate":false,"newspack-article-block-square-intermediate":false,"newspack-article-block-landscape-small":false,"newspack-article-block-portrait-small":false,"newspack-article-block-square-small":false,"newspack-article-block-landscape-tiny":false,"newspack-article-block-portrait-tiny":false,"newspack-article-block-square-tiny":false,"newspack-article-block-uncropped":false},"uagb_author_info":{"display_name":"Kitao","author_link":"https:\/\/support.questetra.com\/ja\/author\/kitao\/"},"uagb_comment_info":0,"uagb_excerpt":"Question. \u969c\u5bb3\u306a\u3069\u3067\u30b5\u30fc\u30d3\u30b9\u7a3c\u50cd\u7387\u304c\u4f4e\u304f\u306a\u3063\u305f\u5834\u5408\u3001\u88dc\u511f\u3055\u308c\u307e\u3059\u304b\uff1f Answer. \u306f\u3044\u3001\u30b5\u30fc\u30d3\u30b9…","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9DiIh-OfR","jetpack-related-posts":[{"id":76313,"url":"https:\/\/support.questetra.com\/ja\/incident\/trouble-20190421\/","url_meta":{"origin":193183,"position":0},"title":"2019\u5e744\u670821\u65e5 \u30d3\u30b8\u30cd\u30b9\u30d7\u30e9\u30f3\u306e\u4e00\u90e8\u306b\u3066\u30a2\u30af\u30bb\u30b9\u969c\u5bb3\u304c\u767a\u751f\u3057\u307e\u3057\u305f\uff08\u56de\u5fa9\u6e08\uff09","author":"Hirotaka NISHI","date":"2019-04-22","format":false,"excerpt":"2019\u5e744\u670821\u65e5(\u65e5) 14\u664212\u5206\u3088\u308a16\u664249\u5206\u306b\u304a\u3044\u3066\u3001\u300eQuestetra BPM Su\u2026","rel":"","context":"\u969c\u5bb3\u60c5\u5831","block_context":{"text":"\u969c\u5bb3\u60c5\u5831","link":"https:\/\/support.questetra.com\/ja\/category\/incident\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/02\/obstacle-fi-ja.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/02\/obstacle-fi-ja.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/02\/obstacle-fi-ja.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/02\/obstacle-fi-ja.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/02\/obstacle-fi-ja.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":193081,"url":"https:\/\/support.questetra.com\/ja\/faq\/how-is-the-service-availability-of-the-cloud-based-workflow\/","url_meta":{"origin":193183,"position":1},"title":"\u30af\u30e9\u30a6\u30c9\u578b\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u30b5\u30fc\u30d3\u30b9\u7a3c\u50cd\u7387\u306f\uff1f","author":"Kitao","date":"2026-09-03","format":false,"excerpt":"Question. Questetra \u306e\u30b5\u30fc\u30d3\u30b9\u7a3c\u50cd\u7387\u306f\uff1f Answer. \u6bce\u6708 SaaS \u30b5\u30fc\u30d3\u2026","rel":"","context":"\u3088\u304f\u3042\u308b\u8cea\u554f","block_context":{"text":"\u3088\u304f\u3042\u308b\u8cea\u554f","link":"https:\/\/support.questetra.com\/ja\/faq\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":77275,"url":"https:\/\/support.questetra.com\/ja\/templates\/sla-credits-issuance-flow-20160201\/","url_meta":{"origin":193183,"position":2},"title":"SLA\u7533\u8acb\u5bfe\u5fdc\u30d5\u30ed\u30fc","author":"Hirotaka NISHI","date":"2021-02-18","format":false,"excerpt":"SLA\uff08\u54c1\u8cea\u4fdd\u8a3c\u5236\u5ea6\uff09\u306b\u57fa\u3065\u304f\u6e1b\u984d\u8acb\u6c42\u3092\u9867\u5ba2\u304b\u3089\u53d7\u3051\u4ed8\u3051\u3001\u30b5\u30fc\u30d3\u30b9\u30af\u30ec\u30b8\u30c3\u30c8\u3092\u767a\u884c\u3057\u307e\u3059\u3002\u516c\u958b We\u2026","rel":"","context":"\u30ef\u30fc\u30af\u30d5\u30ed\u30fc \u30a2\u30d7\u30ea","block_context":{"text":"\u30ef\u30fc\u30af\u30d5\u30ed\u30fc \u30a2\u30d7\u30ea","link":"https:\/\/support.questetra.com\/ja\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/02\/eye-catch-sla-credits-issuance-flow-20160201-220-ja-14.2.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/02\/eye-catch-sla-credits-issuance-flow-20160201-220-ja-14.2.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/02\/eye-catch-sla-credits-issuance-flow-20160201-220-ja-14.2.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/02\/eye-catch-sla-credits-issuance-flow-20160201-220-ja-14.2.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/02\/eye-catch-sla-credits-issuance-flow-20160201-220-ja-14.2.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":116413,"url":"https:\/\/support.questetra.com\/ja\/templates\/support-guidance-20211105\/","url_meta":{"origin":193183,"position":3},"title":"\u30b5\u30dd\u30fc\u30c8\u6848\u5185\u30d7\u30ed\u30bb\u30b9","author":"Tsuyoshi Kusaka","date":"2021-11-05","format":false,"excerpt":"\u30b5\u30fc\u30d3\u30b9\u5229\u7528\u304c\u4f4e\u8abf\u306a\u9867\u5ba2\u306b\u3001\u30b5\u30dd\u30fc\u30c8\u30b5\u30fc\u30d3\u30b9\u306b\u3064\u3044\u3066\u81ea\u52d5\u6848\u5185\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u3067\u3059\u3002 \u7a3c\u50cd\u958b\u59cb2\u9031\u9593\u306e\u30a2\u30af\u2026","rel":"","context":"\u30ef\u30fc\u30af\u30d5\u30ed\u30fc \u30a2\u30d7\u30ea","block_context":{"text":"\u30ef\u30fc\u30af\u30d5\u30ed\u30fc \u30a2\u30d7\u30ea","link":"https:\/\/support.questetra.com\/ja\/category\/templates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/11\/eyecatch-support-guidance-20211105.png?fit=1198%2C674&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/11\/eyecatch-support-guidance-20211105.png?fit=1198%2C674&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/11\/eyecatch-support-guidance-20211105.png?fit=1198%2C674&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/11\/eyecatch-support-guidance-20211105.png?fit=1198%2C674&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2021\/11\/eyecatch-support-guidance-20211105.png?fit=1198%2C674&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":78538,"url":"https:\/\/support.questetra.com\/ja\/developer-blog\/questetra-developers-meeting-report-201908\/","url_meta":{"origin":193183,"position":4},"title":"Questetra Developers Meeting \u30ec\u30dd\u30fc\u30c8","author":"Hirotaka NISHI","date":"2019-08-19","format":false,"excerpt":"Questetra \u30b9\u30bf\u30c3\u30d5\u3084\u30e6\u30fc\u30b6\u306e\u65b9\u3005\u304c\u3001\u76f4\u63a5\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3068\u308a\u306a\u304c\u3089\u3001Questetra\u2026","rel":"","context":"Questetra Developers Blog","block_context":{"text":"Questetra Developers Blog","link":"https:\/\/support.questetra.com\/en\/category\/developer-blog\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/06\/developers-meeting-20190801.png?fit=1200%2C645&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/06\/developers-meeting-20190801.png?fit=1200%2C645&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/06\/developers-meeting-20190801.png?fit=1200%2C645&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/06\/developers-meeting-20190801.png?fit=1200%2C645&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/06\/developers-meeting-20190801.png?fit=1200%2C645&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":74246,"url":"https:\/\/support.questetra.com\/ja\/versions\/version-1190\/","url_meta":{"origin":193183,"position":5},"title":"Ver.11.9 \u6a19\u6e96\u5229\u7528\u3067\u304d\u308b\u81ea\u52d5\u51e6\u7406\u5de5\u7a0b\u3092\u8ffd\u52a0\u3057\u3001Google \u30c9\u30e9\u30a4\u30d6\uff0fSlack \u3068\u306e\u9023\u643a\u3092\u5f37\u5316 (2019\u5e742\u67084\u65e5)","author":"Hirotaka NISHI","date":"2019-01-21","format":false,"excerpt":"\u30ea\u30ea\u30fc\u30b9\u6982\u8981 \u30ea\u30ea\u30fc\u30b9\u65e5 2019\u5e742\u67084\u65e5 (\u6708) \u6ce8\u610f\u3059\u3079\u304d\u5909\u66f4\u70b9 \uff3b\u30e1\u30c3\u30bb\u30fc\u30b8\u9001\u4fe1\u4e2d\u9593\u30a4\u30d9\u30f3\u30c8\u2026","rel":"","context":"\u30d0\u30fc\u30b8\u30e7\u30f3\u60c5\u5831","block_context":{"text":"\u30d0\u30fc\u30b8\u30e7\u30f3\u60c5\u5831","link":"https:\/\/support.questetra.com\/ja\/category\/versions\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/01\/version-1190-fi-ja-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/01\/version-1190-fi-ja-1200x675-1.png?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/01\/version-1190-fi-ja-1200x675-1.png?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/01\/version-1190-fi-ja-1200x675-1.png?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/support.questetra.com\/wp-content\/uploads\/2019\/01\/version-1190-fi-ja-1200x675-1.png?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/support.questetra.com\/ja\/wp-json\/wp\/v2\/posts\/193183","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.questetra.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.questetra.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/ja\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/support.questetra.com\/ja\/wp-json\/wp\/v2\/comments?post=193183"}],"version-history":[{"count":1,"href":"https:\/\/support.questetra.com\/ja\/wp-json\/wp\/v2\/posts\/193183\/revisions"}],"predecessor-version":[{"id":194578,"href":"https:\/\/support.questetra.com\/ja\/wp-json\/wp\/v2\/posts\/193183\/revisions\/194578"}],"wp:attachment":[{"href":"https:\/\/support.questetra.com\/ja\/wp-json\/wp\/v2\/media?parent=193183"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.questetra.com\/ja\/wp-json\/wp\/v2\/categories?post=193183"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.questetra.com\/ja\/wp-json\/wp\/v2\/tags?post=193183"},{"taxonomy":"faq_section","embeddable":true,"href":"https:\/\/support.questetra.com\/ja\/wp-json\/wp\/v2\/faq_section?post=193183"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}