Converter (ZENGIN to MizuhoCSV)

Generates a general transfer file for Mizuho Bank. The file of “ZENGIN format” defined by the Japanese Bankers Association is converted to the file for “Mizuho Business Web” service. Each line consists of “Customer Code 1” and “payment amount”.

Approval Flow-Budget Control

A Proposal-approval flow that automatically records the approved spending in a Google Sheet. When a new Issue is entered at the [1. Submit plan draft] Step, the “Budget Consumption Log” (Google sheet) is referred to, and the total expenditure so far is calculated automatically. At the Step of [2. Decision], the approver can make his/her decision confirming the budget consumption situation. The amount approved is automatically added to the “budget consumption log”.

Acceptance Inspection Request Flow

Responds to inspection after delivery of consignment work. A delivery note PDF is automatically generated from the input information of [1. Delivery information input] and sent. In the Step of [2. Correspond Acceptance/Receiving Acceptance report], there are 4 correspondence patterns of a: Received an acceptance report / b: Deemed inspection passed / c: Extend acceptance deadline / d: Given up delivery acceptance.

Translation-Time Measurement

Translates the text of the manuscript. The sentences entered in [1 Translation request] will be delivered to the translator. On the Operating screen of [2 Translation work], scripts that are for measuring the working time by the stopwatch button and for counting the number of input characters have been set, and the measurement value is stored as business data. It is also possible to call it as a subprocess from another Workflow by HTTP communication.

Entrusted-Delivery Flow

Manages orders from acceptance to delivery. Item information etc. are input at the Step of [1. Order Info] and the Issue is started after the Step of [2. Delivery Date Check]. The “delivery date” is automatically registered in Google Calendar. If multiple deals are progressing in parallel, you can list the delivery date of each deal in Google Calendar.

Jul. 3rd (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)

Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 21:04 and 21:26 on 3rd of July, for occurrence of access trouble. We deeply apologize to the customers for your inconvenience. Trouble Date Occurred: 2019-07-03 21:04 [UTC +9:00] 2019-07-03 12:04 [UTC] Recovered: 2019-07-03 21:26 [UTC …

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Product Demo Flow

Accepts product demo requests and carry out the demo. Started by the acceptance of an application via the web form or an email and person in charge will be assigned at the [1. Assignment of Representative] Step. When the representative decides the demo date schedule, it is automatically registered in Google Calendar. After performing the product demo, the person in charge will make a report at the Step of [3. Demo Implementation report], and the supervisor confirms it at the Step of [4. Status Confirmation]

Jun. 30th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)

Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 15:24 and 15:46 on 30th of June, for occurrence of access trouble. We deeply apologize to the customers for your inconvenience. Trouble Date Occurred: 22019-06-30 15:24 [UTC +9:00] 2019-06-30 06:24 [UTC] Recovered: 2019-06-30 15:46 [UTC …

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Inquiry Handling Process

Accepts inquiries from customers and answers. A response template is generated automatically when it receives an inquiry via a Web form or an email. If translation or technical advice is required, each Step of [2ab. Answer Support] will be assigned to a team of specialists. Staffs of the Support team can send a response at the [1. Drafting Answer (Help request)] Step or a sales representative can respond in the [2x. Result of Sales correspondence] Step. When a response email is sent, the time required for the answer is calculated automatically.

In [My Tasks] etc., State of Starred/Unstarred or Checked/Unchecked on Other Unintended Tasks may Change

Fixed Version Undicided Affected Version and Operation Version 9.8 and later versions To star or to check on Tasks in [My Tasks] or [Offered] Bug Details Occurs in operating To click on [-] to close the displayed items in [My Tasks], [Offered], and [Error Tasks] To click on star/checkbox on a Task displayed below the …

In [My Tasks] etc., State of Starred/Unstarred or Checked/Unchecked on Other Unintended Tasks may Change Read More »

SLA Credits Issuance Flow

Accepts reduction claims based on SLA (Service Level Agreement) from customers and issues service credits. When there is an application via the Web form, the Workflow is Started, and the Service Operation manager confirms the results at the Step of [2. Downtime Confirmation]. If it does not meet the SLA, a service credit will be issued and automatically sends the response by email.

Jun. 24th (UTC+9) Lowered Performance of Process Start by Email on Part of Business/Starter Plan

Performance of “Message Start Event (Email)” was lowered during the period between approximately 16:30 and 17:30 on the 24th of June. We deeply apologize to the customers for your inconvenience. Trouble Date Occurred: 2019-06-24 approximately 16:30 [UTC +9:00] 2019-06-24 7:30 [UTC] Recovered: 2019-06-24 approximately 17:30 [UTC +9:00] (1h) 2019-06-24 8:30 [UTC] What Occurred The following …

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v11.11 2019-07-08 Added Automated Processing-steps that can be Used as Standard for Enhancement of Cooperation with Google Drive/Sheets

Release Overview Date Release Mon. Jul. 8th, 2019 Changes to be Noted The system variable “$ {var [key]}” in “Throwing Message Intermediate Event (HTTP/Email)” is discontinued Changed the specification to authorize OAuth2 connection only when “redirect URL” registered in Questetra’s “OAuth2 client” and “redirect_uri” passed in the request to “authorization endpoint URL” match completely when …

v11.11 2019-07-08 Added Automated Processing-steps that can be Used as Standard for Enhancement of Cooperation with Google Drive/Sheets Read More »

Notice for Service Outage due to Upgrading on July 8th, 2019

Questetra BPM Suite SaaS Edition is going to be updated on the following schedule. We are going to STOP our service for the maintenance period below. Please note that services are not available during this stoppage. Maintenance Time (Plan) 2019-07-08 Mon. 00:00 – 04:00 (JST) [+0900] 2019-07-07 Sun. 15:00 – 19:00 (UTC) * Expected completion …

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Jun. 21th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)

Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 8:04 and 8:42 on 21st of June, for the occurrence of access trouble. We deeply apologize to the customers for your inconvenience. Trouble Date Occurred: 2019-06-21 08:04 [UTC +9:00] 2019-06-20 23:04 [UTC] Occurred: 2019-06-21 08:42 …

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Google Sheets: Append New Row

Download google-sheets-row-append.xml Capture Notes Spreadsheet ID is contained in the URL. https://docs.google.com/spreadsheets/d/(Sheet ID)/edit#gid=0