This problem has been resolved already.
A service disruption incident of the following details occurred.
We apologize for the inconvenience but appreciate your patience and continued support. We are making continuous improvements to make our system better, prioritizing system reliability.
- Occurred: 2021-02-19 16:30 [UTC]
- Recovered: 2021-02-20 01:00 [UTC] (8 hours 30 minutes period)
Some customers using Trial mode were not able to log in to Questetra BPM Suite intermittently
Cause of Trouble
Equipment failure in the data center operating the service
Restoring data center equipment