Single Sign-on to Microsoft 365 via SAML 2.0 (Setting for cooperation with Microsoft Entra ID)

Microsoft Entra ID (formerly Azure Active Directory) can be configured as the Identity Provider (IdP) for SAML 2.0 authentication with Questetra. This article explains the required configuration steps.

Prerequisites

  • A Microsoft Entra ID account with the Application Administrator or Cloud Application Administrator role (or higher)
  • A Questetra system administrator account

Step 1. Check the SP Information in Questetra

  1. Open System Settings → SSO (SAML) in Questetra
  2. Enable Single Sign-On
  3. Record the following values displayed under SP Information:
    • Entity ID
    • ACS URL

Step 2. Add the Application in Microsoft Entra ID

  1. Sign in to the Microsoft Entra admin center: (https://entra.microsoft.com/)
  2. Navigate to Entra IDEnterprise applicationsNew application
  3. In the Gallery search box, search for Questetra BPM Suite, select Questetra BPM Suite from the search results, then click Create to add the application.

Step 3. Configure SAML SSO in Microsoft Entra ID

  1. Select Single sign-onSAML in the the newly added application
  2. Edit the Basic SAML Configuration and enter the following values:
    • Identifier (Entity ID): The Entity ID recorded from Questetra in Step 1
    • Reply URL (Assertion Consumer Service URL): The ACS URL recorded from Questetra in Step 1
    • Sign-on URL: The URL of the Questetra login page (for example, https://[your-questetra-domain]/Login_show)
  3. In the SAML Signing Certificate section, download the Certificate (Base64)

Step 4. Configure the IdP Settings in Questetra

Copy the following information from the SAML-based Sign-on page in Microsoft Entra ID into the corresponding fields in Questetra.

Entra ID Display FieldsQuestetra Input Fields
Microsoft Entra IdentifierEntity ID
Login URLLogin Page URL
Logout URLLogout Page URL
Contents of the downloaded Base64 certificateCertificate

To enter the certificate, open the downloaded .cer file in a text editor and copy everything from —–BEGIN CERTIFICATE—– through —–END CERTIFICATE—–. When pasting the certificate into Questetra, ensure that the alphanumeric string between BEGIN CERTIFICATE and END CERTIFICATE is entered as a single continuous line with no line breaks.

Step 5. Verify the Configuration

Confirm that the Log In with Single Sign-On button appears on the Questetra login page, then perform a test login.

Troubleshooting

  • The Single Sign-On login button does not appear: Verify that Enable Single Sign-On is enabled in Questetra.
  • Authentication fails: Verify that the Entity ID and ACS URL configured in Microsoft Entra ID exactly match those configured in Questetra.
  • Certificate error: Verify that the certificate string does not contain any extra spaces or line breaks.

See also

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