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![2026-10-10 06:46 (UTC) Access Trouble [Japan region, Trial] (Recovered)](https://support.questetra.com/wp-content/uploads/2021/02/outage-fi-en-1200x675-1.png)
2026-10-10 06:46 (UTC) Access Trouble [Japan region, Trial] (Recovered)
Trouble Date: 2026-10-10 06:46-Recovered: 2026-10-10 07:13 (27 minutes period)
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Number Format Setting of Numeric-type Data Item may Change Unexpectedly after Editing App (Resolved)
Fixed Version: Ver. 18.0.1 (TBD)
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Organizational Channels are Not Displayed in the Side Menu of Collab Chats on Some Platforms (Resolved)
Fixed Version: Ver. 17.2.3
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Email Notifications for Collab Chat are Not Sent on Some Platform (Resolved)
Fixed Version: Ver. 17.2.3
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Attached Files May Not Be Downloadable From the Process Details Scree (Resolved)
Fixed Version: Ver. 17.2.2
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When Filtering by Select-type Data Items in a Process Search, No Options are Displayed (Resolved)
Fixed Version: Ver. 17.2.1
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2025-12-28 16:11（UTC）[Message Start Event (HTTP)] Access Issue (Resolved)
Trouble Date: 2025-12-28 16:11 – 15:37 (7 days 23 hours 6 minutes）
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2025-10-08 08:19 (UTC) Access Trouble [Japan region, Trial] (Recovered)
Trouble Date: 2025-10-08 08:19 – 2025-10-09 09:54 (25 hours 35 minutes)
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2025-10-08 23:58 (UTC) Access Trouble [Japan region, Trial] (Recovered)
Trouble Date: 2025-10-08 23:58 – 00:20 (22 minutes)
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In a Select-type data item, “(Delete)” may be displayed in the Process after selecting an option (Fixed)
Fixed Version: Ver.17.1.1
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2025-04-15 07:41 (UTC) Access Trouble [Japan region] (Recovered)
Trouble Date: 2025-04-15 07:41 – 08:09 (28 minutes)
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Login Succeeds With Only the First 72 Characters of Passwords That Exceed 72 Characters (Fixed)
Fixed Version: Ver. 16.2.2
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An Error Occurs When Entering an In Use/Used App ID in [New App from Archive] (Fixed)
Fixed Version: Ver. 16.2.2
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Unable to Use [String-type (Markdown)] in Some Workflow Platforms (Fixed)
Fixed Version: Ver. 16.2.2
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Timeout May Occur When Updating Values of a Table-type Data Item With Auto-processing Step (Fixed)
Fixed Version: Ver. 16.1.2
Incident Info
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2026-10-10 06:46 (UTC) Access Trouble [Japan region, Trial] (Recovered)
Trouble Date: 2026-10-10 06:46-Recovered: 2026-10-10 07:13 (27 minutes period)
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[API Client] Menu Not Displayed in Basic Edition(Resolved)
Fixed Version: Ver. 18.0.4
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Number Format Setting of Numeric-type Data Item may Change Unexpectedly after Editing App (Resolved)
Fixed Version: Ver. 18.0.1 (TBD)
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Deleting a Node May Make Editing the App Impossible (Resolved)
Fixed Version: Ver. 18.0.1
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Organizational Channels are Not Displayed in the Side Menu of Collab Chats on Some Platforms (Resolved)
Fixed Version: Ver. 17.2.3
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Email Notifications for Collab Chat are Not Sent on Some Platform (Resolved)
Fixed Version: Ver. 17.2.3
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Attached Files May Not Be Downloadable From the Process Details Scree (Resolved)
Fixed Version: Ver. 17.2.2
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Cannot Terminate/Delete Processes in Basic/Advanced Edition (Resolved)
Fixed Version: Ver. 17.2.2
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When Filtering by Select-type Data Items in a Process Search, No Options are Displayed (Resolved)
Fixed Version: Ver. 17.2.1
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2025-12-28 16:11（UTC）[Message Start Event (HTTP)] Access Issue (Resolved)
Trouble Date: 2025-12-28 16:11 – 15:37 (7 days 23 hours 6 minutes）
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2025-10-08 08:19 (UTC) Access Trouble [Japan region, Trial] (Recovered)
Trouble Date: 2025-10-08 08:19 – 2025-10-09 09:54 (25 hours 35 minutes)
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2025-10-08 23:58 (UTC) Access Trouble [Japan region, Trial] (Recovered)
Trouble Date: 2025-10-08 23:58 – 00:20 (22 minutes)
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In a Select-type data item, “(Delete)” may be displayed in the Process after selecting an option (Fixed)
Fixed Version: Ver.17.1.1
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2025-04-15 07:41 (UTC) Access Trouble [Japan region] (Recovered)
Trouble Date: 2025-04-15 07:41 – 08:09 (28 minutes)
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Login Succeeds With Only the First 72 Characters of Passwords That Exceed 72 Characters (Fixed)
Fixed Version: Ver. 16.2.2
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An Error Occurs When Entering an In Use/Used App ID in [New App from Archive] (Fixed)
Fixed Version: Ver. 16.2.2
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Unable to Use [String-type (Markdown)] in Some Workflow Platforms (Fixed)
Fixed Version: Ver. 16.2.2
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Timeout May Occur When Updating Values of a Table-type Data Item With Auto-processing Step (Fixed)
Fixed Version: Ver. 16.1.2