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2020-06-15 00:49 (UTC) Access Failure, Business Plan (Recovered)
Trouble Date：2020-06-15 00:49 – 01:10 [UTC] （21 minutes）
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2020-06-06 20:58 (UTC) Access Trouble, Business Plan (Recovered)
Trouble Date: 2020-06-06 20:58 – 21:09 [UTC] (11 minutes)
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2020-03-01 14:44 (UTC) Access Trouble Occurred on Part of User Environment (Germany server) (Recovered)
Trouble Date: 2020-03-01 14:44 – 14:47 [UTC] (3 minutes)
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2020-02-01 00:57 (UTC) Access Trouble, Business Plan (Recovered)
Trouble Date: 2020-02-01 00:57 – 01:11 [UTC] (For 14 minutes)
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2020-01-21 05:24 (UTC) Access Trouble, Business Plan (Recovered)
Trouble Date: 2020-01-21 05:24 – 05:25 [UTC] (1 minute period)
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Starter Plan Cannot Retrieve the OAuth2 Token in integration with Box (Fixed)
Fixed Version: Ver. 11.13.1
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2019-12-06 04:42 (UTC) Access Trouble, Business Plan (Recovered)
Trouble Date: 2019-12-06 04:42 – 05:06 [UTC] (24m)
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2019-10-18 02:05 (UTC) Access Trouble, Starter Plan (Recovered)
Trouble Date: 2019-10-18 02:05 – 03:00 [UTC] (55m)
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2019-10-01 09:03 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-10-01 09:03 – 09:26 [UTC] (23m)
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2019-07-22 07:57 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-07-22 07:57 – 08:22 [UTC] (25m)
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2019-07-03 12:04 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-07-03 12:04 – 12:26 [UTC] (22m)
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2019-06-30 06:24 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-06-30 06:24 – 06:46 [UTC] (22m)
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2019-06-24 around 07:30 (UTC) Lowered Performance of Process Start by Email on Part of Business/Starter Plan
Trouble Date: 2019-06-24 around 07:30 – 08:30 [UTC] (1h)
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2019-06-20 23:04 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-06-20 23:04 – 23:42 [UTC] (38m)
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Jun. 19th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)
Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 17:47 and 18:21 on 19th of June, for occurrence of access trouble. We deeply apologize to the customers for your inconvenience. Trouble…
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May. 29th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)
Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 22:07 and 22:27 on 29th of May, for occurrence of access trouble. We deeply apologize to the customers for your inconvenience. Trouble…
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May. 12th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)
Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 23:47 and 23:55 on 12th of May, for occurrence of access trouble. We deeply apologize to the customers for your inconvenience. Trouble…
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“Questetra My Tasks” cannot be used with the Workflow platform that was built newly after March 2018 (Fixed)
Fixed Version Version 11.10.1 Affected Version and Operation Workflow platforms of SaaS Edition which were built newly after releasing of v11.6.0 (2018-03-12) To use Chrome extension “Questetra My Tasks” Bug Details Occurs in operating To attempt to authorize OAuth2 for “Questetra My…
Workflow Apps: Incident Info
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2020-06-15 00:49 (UTC) Access Failure, Business Plan (Recovered)
Trouble Date：2020-06-15 00:49 – 01:10 [UTC] （21 minutes）
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2020-06-06 20:58 (UTC) Access Trouble, Business Plan (Recovered)
Trouble Date: 2020-06-06 20:58 – 21:09 [UTC] (11 minutes)
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2020-03-01 14:44 (UTC) Access Trouble Occurred on Part of User Environment (Germany server) (Recovered)
Trouble Date: 2020-03-01 14:44 – 14:47 [UTC] (3 minutes)
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2020-02-01 00:57 (UTC) Access Trouble, Business Plan (Recovered)
Trouble Date: 2020-02-01 00:57 – 01:11 [UTC] (For 14 minutes)
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2020-01-21 05:24 (UTC) Access Trouble, Business Plan (Recovered)
Trouble Date: 2020-01-21 05:24 – 05:25 [UTC] (1 minute period)
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Starter Plan Cannot Retrieve the OAuth2 Token in integration with Box (Fixed)
Fixed Version: Ver. 11.13.1
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2019-12-06 04:42 (UTC) Access Trouble, Business Plan (Recovered)
Trouble Date: 2019-12-06 04:42 – 05:06 [UTC] (24m)
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2019-10-18 02:05 (UTC) Access Trouble, Starter Plan (Recovered)
Trouble Date: 2019-10-18 02:05 – 03:00 [UTC] (55m)
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2019-10-01 09:03 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-10-01 09:03 – 09:26 [UTC] (23m)
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Chrome browser, Batch-selection Checkbox doesn’t Work Properly. (Fixed)
Fixed Version: Ver. 11.13.1
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2019-07-22 07:57 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-07-22 07:57 – 08:22 [UTC] (25m)
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2019-07-03 12:04 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-07-03 12:04 – 12:26 [UTC] (22m)
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2019-06-30 06:24 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-06-30 06:24 – 06:46 [UTC] (22m)
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When Selecting an Item in the List, Another Checkbox Reacts (Fixed)
Fixed Version: Ver. 12.1.0
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2019-06-24 around 07:30 (UTC) Lowered Performance of Process Start by Email on Part of Business/Starter Plan
Trouble Date: 2019-06-24 around 07:30 – 08:30 [UTC] (1h)
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2019-06-20 23:04 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-06-20 23:04 – 23:42 [UTC] (38m)
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Jun. 19th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)
Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 17:47 and 18:21 on 19th of June, for…
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May. 29th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)
Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 22:07 and 22:27 on 29th of May, for…
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Modeling feature, some Help Buttons don’t Work (Fixed)
Fixed Version: Ver. 11.11.0
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May. 12th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)
Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 23:47 and 23:55 on 12th of May, for…
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“Questetra My Tasks” cannot be used with the Workflow platform that was built newly after March 2018 (Fixed)
Fixed Version Version 11.10.1 Affected Version and Operation Workflow platforms of SaaS Edition which were built newly after releasing of v11.6.0 (2018-03-12) To use Chrome extension “Questetra My…