BPMN Icons Available in Each Edition
This is a list of modeling elements (BPMN Icons) that can be used when drawing a workflow diagram sorted by Questetra Editions (Basic/Advanced/Professional) in which the modeling element is available.
Please check BPMN Icons by Category to see a list sorted by categories such as [Events] or [Automated Tasks].
- BPMN: Business Process Model and Notation
- For the maximum number of Icons that can be placed on a single workflow App, see the following document
Available in Basic and all other Editions
Available in Advanced Edition and higher
Available only in Professional Edition
Available in Basic and all other Editions
Events
- Holds a Workflow token that has arrived at this icon until the specified time
- Sends an Email to the email addresses specified in To/Cc/Bcc
- Capable of embedding business data in the address, the subject, or the message body
- Terminates the human Task if there is no Operator (Candidate) so that the processing proceeds forward
- In the Tasks Property settings, configure error handling options in "Auto-processing/Error handling"
- Terminates the Task at its Deadline so that the processing proceeds forward
- In the Task Property settings, configure "Deadline" as an option
Tasks
- A Work Task that a person is in charge of
- One Input form is defined for each Task
- The Operator is assigned based on the Operator Settings of the swimlane in which it is placed
- When the person in charge of processing is determined, it will be displayed in the Task list (My Tasks) of the person in charge
- In addition to the person in charge of processing inputting data, it is also possible to automatically save information such as the person in charge and completion time
- Updates the specified Data Item with the set/processed value or the execution result of the formula
- Multiple Data Items can be updated in one Step
- AI reads, analyzes, and processes data based on your instructions
- By setting data permissions, you can control which Data Items the AI is allowed to read or modify
Start Event
- Displayed in the "Start" list with the connected Human Task as the first step
- A person manually starts the Case from the first Task
- Multiple start points can be set in a Workflow App
End Event
- The ending point of a Case
XOR-Merge Gateway
- Merges flow paths that have split at an XOR Gateway
- In situations where there are multiple Starting points, they are integrated into a single downstream flow
Flow
- Connects icons to allow the token to move from one step to the next
Text Annotation
- Make notes or remarks on the Workflow diagram
Gateways
- Moves to only one destination that satisfies the specified condition first
- Does not allow concurrent processing
Swimlanes
- Groups Tasks with the same allocation rules
- Defines who deals with the Tasks positioned within
- Capable of defining someone in an Organization
- Groups Tasks that multiple users handle simultaneously
- E.g. giving feeback/advice, or initial preparation of tasks with undefined details
- Also available for tasks which have procedures that are difficult to define (ad-hoc tasks, etc.)
Available in Advanced Edition and higher
Browse categories
- Starts Cases (Tasks) that should be started repeatedly on a daily/weekly/monthly/yearly cycle
- E.g. Monthly application, Daily report
- Issues an email address that listens for emails
- Starts a new Case upon receiving an email at the address
- From address, email subject, and email body can be saved as Business Data
- Publishes a Web form (URL) that waits for entry
- Starts a new Case with the entered value inserted upon receiving entry to the Form
- The form can be embedded on any website using an "iframe" HTML tag
- Periodically starts Cases with as many Cases as the number of choices
- Each Select-type data item for each Case will be set up each with its own choices
- Periodically starts Cases with as many Cases as the number of organizations
- Each organization is set in the Organization-type data item of each Case
- Terminates all other ongoing Cases when any one of separated Cases arrives
- The Case ends even if there are unfinished Tasks left
- Saves the choice settings of a Select-type data item as a "Choice Master" Add-on
- Issues a Web form (URL) that awaits input when a token arrives
- Retains the token until the form entry is received
- Moves to all destinations that satisfy the specified condition
- Allows concurrent processing
- Moves to all destinations
- Always processes concurrently
- Starts a new Case automatically when a file is uploaded to a specified folder in Box
- Starts a Case when Slack Bot has received a direct message or a mentioned message
Google Drive
- Uploads File-type data to Google Drive
- The file ID, display URL, and download URL can be obtained as a response and stored in a String-type data item
- Downloads the specified files on Google Drive
- You can download multiple files at once. When you download multiple files, you should write one File ID per line
- Download the specified Google Workspace file in PDF format
- Multiple downloads are possible at once
- Creates a new folder in the designated folder of Google Drive
- Deletes the specified files/folders in Google Drive
- Searches a folder with a specific name directly under a specified folder in Google Drive
- Creates a shared link for the specified file or folder on Google Drive
- Deletes a shared link from the specified file or folder on Google Drive that is accessible to anyone with the link or within the domain
- Permissions for users or groups remain undeleted
- Copies the specified file on Google Drive
Google Calendar
- Starts a new Case when an event's start time on Google Calendar has passed
- Adds an event to Google Calendar
- Moves an event on Google Calendar to another calendar
- Deletes an event on Google Calendar
Google Sheets
- Retrieves the data in the two specified columns of a Google Spreadsheet
- Retrieved data can be used as options for Select-type data
- Retrieves data in a specified row of a Google Sheet
- Deletes a single sheet in a Google Sheet
- When the Google Sheet has only one sheet it cannot be deleted
- Adds new cells after the last row with data in a Google Sheet
- Inserts new columns if necessary
- Appends the values of a Table-type data item after the last row in a sheet
- Inserts new columns if necessary
- Updates data in a specified row in Google Sheets
- Updates values of cells and gets updated values of other cells on Google Sheets
- Adds a new sheet to a Google Sheet
- Creates a new Spreadsheet in a specified folder on Google Drive
- Duplicates a sheet from a Google Sheet to the same or another spreadsheet
Gmail
- Starts a new Case when an email is received in Gmail
- Target emails can be narrowed down by specifying labels
- Retrieves an email message from Gmail
- Removes labels on an email message in Gmail
- Capable of removing multiple labels at once
Google Vertex AI
- Sends a message to a Gemini model on Google Vertex AI and stores the response in the specified data item
Google BigQuery
- Inserts a new data row to a table on BigQuery
Amazon Web Services
- Uploads files to the specified folder on Amazon S3
- Downloads the specified files on Amazon S3
- You can download multiple files at once. When you download multiple files, you should write one Object Key per line
- Sends a message to an Anthropic Claude model on Amazon Bedrock and stores the response in the specified data item
- This item generates an image using Stability AI's model on Amazon Bedrock
Microsoft 365
OneDrive for Business
- Starts a Case when a file has been uploaded on the specified OneDrive folder
- Uploads files are uploaded to the specified folder on OneDrive
- Duplicates a specified file/folder in the specified folder on OneDrive
- Moves the specified file/folder to the specified folder on OneDrive
- Creates a URL to access the specified file/folder in OneDrive so that anyone who knows the link can view it
- Deletes the specified Sharing Link from the file/folder in OneDrive
- Searches for a drive item (such as a file or a folder) with a specific name directly under the specified folder on OneDrive
- Downloads a specified file on OneDrive
- Deletes files and/or folders on OneDrive
- Creates a folder in the specified folder on OneDrive
Lists
- Searches list items in the specified list on Microsoft Lists
- Gets values of a list item on Microsoft Lists
- Adds a new list item to the specified list on Microsoft Lists
- Updates values of a list item on Microsoft Lists
- Deletes list items on Microsoft Lists
- You can delete multiple list items at once
- When you delete multiple ones, you should write one list item ID on each line
Excel
- Inserts a new row with data at the specified position in a sheet
Outlook
- Starts a Case when Outlook has received a new message
- Gets an email message in Outlook
- Removes categories from an email message in Outlook
- Multiple categories can be removed at once
Teams
- Posts a message, or a reply to a message, in a channel on Microsoft Teams
OpenAI
- Sends a message to OpenAI ChatGPT and stores the response in the specified data item
- Sends a message to OpenAI and stores the generated image as a file
Box
- Uploads File-type data to Box
- Copies and saves a file in the specified folder
- Moves a file to the specified folder
- File ID and URL do not change
- Creates a URL to access a file on Box
- If no expiration date is specified it will be accessible indefinitely, and if no password is specified it will be created without a password request
- Deletes a Shared Link URL for the specified file on Box
- An error will occur if there is no shared link
- Adds metadata to the specified file on Box, using a metadata template defined within your enterprise
- Deletes files on Box
- Deleting multiple files at once is possible
- Downloads a specified file in Box
- If you do not specify a file name, it will be saved with the file name in Box
- Downloads a specified file on Box in the specified file format
- Creates a new folder in the designated folder of Box
- When there is a folder with the same name, this item saves that folder ID and URL
- Searches in a specified folder on Box for an item (such as a file or a folder)
- Moves a folder to the specified folder
- The Folder ID and URL won't change
- Creates a URL to download a specified folder in Box
- If no expiration date is specified, the URL will be created indefinitely
- If no password is specified, the URL will be created without requiring a password
- Deletes a shared link URL of a specified folder on Box
- If there is no shared link an error will occur
- Deletes folders on Box
- Capable of deleting multiple files at once
- Adds a collaboration with a specified user to the specified file or folder on Box
- The user is specified by the email address
- Deletes a collaboration with the specified user from the specified file or folder on Box
- The user is specified by the email address and it cannot be deleted unless all the information matches
- Creates signing document from the specified file on Box and sends a sign request
- Monitors the progress of a Sign Request on Box Sign until its completion. File ID of the signed document can be saved when all the signers have signed
- Cancels the specified sign request on Box
- Applies a watermark to the specified file on Box
- Applies a watermark to all files in the specified folder on Box
kintone
- Periodically starts Cases with each record in the Kintone app that matches the search queries
- Starts a Case automatically when the time set in the date and time field of the specified kintone App has passed
- "Created datetime" and "Updated datetime" can also be specified as date and time fields
- Adds a new record to the specified Kintone App
- Updates the values of a specified record in a Kintone App
- Deletes the specified records in a Kintone App
- Deleting multiple records at once is possible
- Retrieves values of a record in a Kintone App
- Uploads files and adds tem to an Attachment field of the specified record in a Kintone App
- Downloads files in an Attachment field of a record in a Kintone App
- Searches for records that match the search query from the Kintone App
Slack
- Posts a message to Slack. Blocks are available
- Posts a message to the designated Slack Channel using the Bots feature
- Posts a message to Slack using an Incoming Webhook
- Uploads a file to Slack using Bots
- Gets a user ID on Slack
- Gets Slack username and/or email address by Slack ID
Stripe
- Creates a customer object on Stripe
- Updates the specified customer object on Stripe
- Fields with blank values remain unchanged
- Searches for customer objects on Stripe using a query
- Searches product objects on Stripe using a query
- Creates a draft invoice on Stripe
- Draft invoices must be finalized separately before you can invoice or charge the customer
- Adds an invoice item to a draft invoice on Stripe
- Finalizes a draft invoice on Stripe, which allows you to send the invoice or charge the customer
- Sends a finalized invoice on Stripe to the customer by email
- Charges the customer based on a finalized invoice on Stripe
- Updates the metadata of a customer, product or invoice on Stripe
- Metadata Fields whose keys are not specified remain unchanged
- Creates a product object on Stripe, with a price object attached to it
Twilio SendGrid
- Adds or updates a contact on SendGrid
- Adds or updates a contact on SendGrid with the specified custom field values
- Sends bulk email to the contacts in the specified lists and/or segments on SendGrid
- Sends an email to the specified email addresses in To/Cc/Bcc, using SendGrid
Trello
- Creates a card on Trello
- Moves cards to a specified list on Trello
- Archives cards on Trello
- Gets a list ID on Trello
- Gets a label ID on Trello
- Gets a member ID on Trello
WordPress
- Publishes a post in draft status on WordPress.com
- When the publish datetime is not specified, the post will be immediately published
- Gets categories on WordPress.com
- When category names are specified (write one per line), the IDs of the categories will be saved
- When no category name is specified, all categories will be retrieved and their names and IDs will be saved
- Gets tags on WordPress.com
- When tag names are specified (write one per line), the IDs of the tags will be saved
- When no tag name is specified, all tags will be retrieved and their names and IDs will be saved
- Creates a post in draft status on WordPress.com
- Uploads media files to WordPress.com
GitHub
- Creates a repository on GitHub
- Removes a collaborator from a specified repository on GitHub
- Gets a specified file from a repository on GitHub
- Creates/updates a text file in a specified repository on GitHub
- To update an existing file, you have to specify the file's SHA
- Uploads/updates a single file in a specified repository on GitHub
- To update an existing file, you have to specify the file's SHA
- Deletes a specified file from a repository on GitHub
- Adds a collaborator to a specified repository on GitHub
DocRaptor
- Generates a PDF file from HTML
Adobe
- Generates a PDF file from an HTML file, using Adobe PDF Services
DeepL
- Translates text using DeepL API v2
MISC
- CSV/TSV data entered as String-type (multiple lines) is treated as an RDB table, and the data is manipulated by queries (SQL)
- The results of the query are saved in the specified String-type (multiple lines) Data Item. Two data can also be combined
- Posts a message or comment to Collab Chat
- Downloads a file and adds it to a File-type Data Item
- Generates a text file and stores it in a File-type Data Item
Converters
- Copies the attachment files of the File type data item to the specified File type data item
- If there is only one source file, the file name can be changed
- Overwrites the value of a String-type Data Item with the contents of a text file stored in a File-type Data Item
- Stores a Table-type Data Item's values in a File-type Data Item as an Excel compatible CSV
- The file is added and existing files are not affected
- Overwrites the value of a Table type data item with a contents of a TSV file stored in a File type data item
- Converts a Date / Datetime-type Data Item to Japanese calendar text and stores it in a String-type Data Item
OR-Join Gateway
- Merges flow paths that have split at an OR Gateway
- When a Workflow token is split, the first arriving token waits for other delayed token(s)
AND-Join Gateway
- Merges flow paths that have split at an AND Gateway
- The first arriving split token waits for other delayed tokens
Available only in Professional Edition
Events
- Sends an HTTP Request automatically to the specified access URL
- Capable of embedding business data in the HTTP request
- Issues a URL that awaits a Webhook (HTTP request) in a specified method
- A new Case is automatically started upon receiving a Webhook at the URL
- The received request body can be stored in a String-type Data Item
- An HTTP response with Business Data inserted can be returned
- Issues a URL that awaits an HTTP request
- A new Case is automatically started upon receiving an HTTP request at the URL
- Values accepted as receive parameters can be inserted as Business Data
- Sends a request to access the URL of a Message Start Event (HTTP) to start a new Case
Tasks
- Use ECMAScript to perform complex data processing
- Issues a URL that awaits a Webhook when a token arrives
- The Token is retained until a Webhook is received
- The Token is advanced upon receiving a Webhook at the URL
- The received request body can be stored in a String-type Data Item
- An HTTP response with Business Data inserted can be returned
- Generates a new PDF file automatically
- Values in specified Data Items are inserted to a Base PDF
- Issues a URL that awaits an HTTP request when token arrives
- The Token is retained until an HTTP request is received
- Values accepted as receive parameters can be inserted to Business Data
