Throwing Message Intermediate Event (Email)

Release date 2019-03-19

Overview

Sends an email to the email address specified on To/Cc/Bcc. Also capable of embedding business data and attaching files.

Configs: Common

mode_edit_outline Step Name
mode_edit_outline Note

Configs: Throwing Message Intermediate Event (Email)

mode_edit_outline From
- playlist_add Insert reference…
  - Title
  - Case Start User
  - Case Start Organization
  - (Data Items)
mode_edit_outline To
- playlist_add Insert reference…
  - Title
  - Case Start User
  - Case Start Organization
  - (Data Items)
- add (add extra field)
- remove (remove added field)
mode_edit_outline Cc
- playlist_add Insert reference…
  - Title
  - Case Start User
  - Case Start Organization
  - (Data Items)
- add (add extra field)
- remove (remove added field)
mode_edit_outline Bcc
- playlist_add Insert reference…
  - Title
  - Case Start User
  - Case Start Organization
  - (Data Items)
- add (add extra field)
- remove (remove added field)
mode_edit_outline Subject
- playlist_add Insert reference…
  - Title
  - Case Start User
  - Case Start Organization
  - Case ID
  - Case Start Datetime
  - Case Sequence Number
  - App ID
  - App Name
  - (Data Items)
  - System Variable: Application Root URL
mode_edit_outline Body (Plain Text)
- playlist_add Insert reference…
  - Title
  - Case Start User
  - Case Start Organization
  - Case ID
  - Case Start Datetime
  - Case Sequence Number
  - App ID
  - App Name
  - (Data Items)
  - System Variable: Application Root URL
mode_edit_outline Body (HTML)
- playlist_add Insert reference…
  - Title
  - Case Start User
  - Case Start Organization
  - Case ID
  - Case Start Datetime
  - Case Sequence Number
  - App ID
  - App Name
  - (Data Items)
  - System Variable: Application Root URL
Attachments / Inline Images
- check_circle_outline
  - Attachments
  - Inline Images
- arrow_drop_down Select File-type Data Item
  - (File-type Data Item)

Capture

Notes

Possible to embed the Case information or business data to each config item
- Select the item you want to embed from the Insert reference… list
- Regardless of directly entered or referenced, data entered in [Body (HTML)] is recognized as HTML codes
  - Line breaks in appearance are ignored unless <br> is placed
  - HTML escape is required
  - When String-type (Markdown) data is referenced, the Markdown text is inserted as is (e.g. ### Heading)
    - Use a function to convert Markdown text to HTML
      - #{#markdown.toHtml(#q_stringMarkdown)}
To attach a file, select and specify the File-type Data Item in the config item [Attachments] at the bottom of the setting screen
- If you embed a File-type Data Item in the body, the file name will be displayed in the body, but the file will not be attached
If it’s an image file, you can display it as an inline image in the body of the HTML email
- Select [Inline Images] in the [Attachments / Inline Images] settings
- Write the following tag in the body (HTML) where you wish to insert the image
  - First attached image: <img src="cid:#{#q_file?.getFirst()?.getId()}">
  - Second and subsequent attachments: <img src="cid:#{#q_file?.get(1)?.getId()}">
Multiple addresses can be set in To, Cc and Bcc
- To add extra addresses or reference expressions, click [+] to add an input field then enter one address or expression per each
The maximum number of addresses to be set in To/Cc/Bcc is 100 (in total)
The maximum size limit of an email is 10MB (size after MIME encoding)
At the time of setting, there is a limit of 100,000 characters in the number of characters including all the address, Subject, and Body
- Does not include the number of characters held by the inserted Data Items