Email Notifications for Collab Chat are Not Sent on Some Platform (Resolved)

This bug has been fixed.

Fixed Version

  • Ver. 17.2.3

Affected Versions and Conditions

  • Ver.11.12.0 and later
  • Platforms newly built after Ver.11.12.0 release (2019-10)

Bug Details

  • Occurs when the following operation is performed
    • In Collab Chat:
      • A message or comment addressed to me is posted
      • A comment is posted on my message
      • A “Like!” is added to my message or comment
  • What will occur
    • Even if email notifications are enabled in the account settings, notification emails are not sent

Workaround/Recovery

  • There is currently no way to resolve this issue
  • This bug is scheduled to be fixed in the next release version, Ver. 17.2.3