Incident Info
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![In [My Tasks/Offered] Scroll Position is Not Retained when Returning to the List (Fixed)](https://support.questetra.com/wp-content/uploads/2020/04/bug-report-en-1200x675-1.png)
In [My Tasks/Offered] Scroll Position is Not Retained when Returning to the List (Fixed)
Fixed Version: Ver. 12.0.0
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May Not Be Evaluated According to the Display Order of Split Conditions (Fixed)
Fixed Version: Ver. 12.0.0
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2020-03-01 14:44 (UTC) Access Trouble Occurred on Part of User Environment (Germany server) (Recovered)
Trouble Date: 2020-03-01 14:44 – 14:47 [UTC] (3 minutes)
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2020-02-01 00:57 (UTC) Access Trouble, Business Plan (Recovered)
Trouble Date: 2020-02-01 00:57 – 01:11 [UTC] (For 14 minutes)
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2020-01-21 05:24 (UTC) Access Trouble, Business Plan (Recovered)
Trouble Date: 2020-01-21 05:24 – 05:25 [UTC] (1 minute period)
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Starter Plan Cannot Retrieve the OAuth2 Token in integration with Box (Fixed)
Fixed Version: Ver. 11.13.1
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2019-12-06 04:42 (UTC) Access Trouble, Business Plan (Recovered)
Trouble Date: 2019-12-06 04:42 – 05:06 [UTC] (24m)
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2019-10-18 02:05 (UTC) Access Trouble, Starter Plan (Recovered)
Trouble Date: 2019-10-18 02:05 – 03:00 [UTC] (55m)
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2019-10-01 09:03 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-10-01 09:03 – 09:26 [UTC] (23m)
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2019-09-05 15:10 (UTC) Access Trouble Occurred on Part of User Environment (Germany server) (Recovered)
Trouble Date: 2019-09-05 15:10 – 15:24 [UTC] (14m)
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2019-07-24 01:13 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-07-24 01:13 – 01:44 [UTC] (31m)
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2019-07-22 07:57 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-07-22 07:57 – 08:22 [UTC] (25m)
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2019-07-03 12:04 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-07-03 12:04 – 12:26 [UTC] (22m)
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2019-06-30 06:24 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-06-30 06:24 – 06:46 [UTC] (22m)
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2019-06-24 around 07:30 (UTC) Lowered Performance of Process Start by Email on Part of Business/Starter Plan
Trouble Date: 2019-06-24 around 07:30 – 08:30 [UTC] (1h)
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2019-06-20 23:04 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-06-20 23:04 – 23:42 [UTC] (38m)
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Jun. 19th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)
Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 17:47 and 18:21 on 19th of June, for occurrence of access trouble. We deeply apologize to…
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May. 29th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)
Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 22:07 and 22:27 on 29th of May, for occurrence of access trouble. We deeply apologize to…
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In Editing Workflow Diagram, Specific Steps Cannot be Deleted (Fixed)
Fixed Version: Ver. 12.1.0
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In [My Tasks/Offered] Scroll Position is Not Retained when Returning to the List (Fixed)
Fixed Version: Ver. 12.0.0
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May Not Be Evaluated According to the Display Order of Split Conditions (Fixed)
Fixed Version: Ver. 12.0.0
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2020-03-01 14:44 (UTC) Access Trouble Occurred on Part of User Environment (Germany server) (Recovered)
Trouble Date: 2020-03-01 14:44 – 14:47 [UTC] (3 minutes)
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2020-02-01 00:57 (UTC) Access Trouble, Business Plan (Recovered)
Trouble Date: 2020-02-01 00:57 – 01:11 [UTC] (For 14 minutes)
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2020-01-21 05:24 (UTC) Access Trouble, Business Plan (Recovered)
Trouble Date: 2020-01-21 05:24 – 05:25 [UTC] (1 minute period)
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Starter Plan Cannot Retrieve the OAuth2 Token in integration with Box (Fixed)
Fixed Version: Ver. 11.13.1
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2019-12-06 04:42 (UTC) Access Trouble, Business Plan (Recovered)
Trouble Date: 2019-12-06 04:42 – 05:06 [UTC] (24m)
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2019-10-18 02:05 (UTC) Access Trouble, Starter Plan (Recovered)
Trouble Date: 2019-10-18 02:05 – 03:00 [UTC] (55m)
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2019-10-01 09:03 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-10-01 09:03 – 09:26 [UTC] (23m)
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Chrome browser, Batch-selection Checkbox doesn’t Work Properly. (Fixed)
Fixed Version: Ver. 11.13.1
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2019-09-05 15:10 (UTC) Access Trouble Occurred on Part of User Environment (Germany server) (Recovered)
Trouble Date: 2019-09-05 15:10 – 15:24 [UTC] (14m)
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2019-07-24 01:13 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-07-24 01:13 – 01:44 [UTC] (31m)
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2019-07-22 07:57 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-07-22 07:57 – 08:22 [UTC] (25m)
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2019-07-03 12:04 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-07-03 12:04 – 12:26 [UTC] (22m)
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2019-06-30 06:24 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-06-30 06:24 – 06:46 [UTC] (22m)
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When Selecting an Item in the List, Another Checkbox Reacts (Fixed)
Fixed Version: Ver. 12.1.0
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2019-06-24 around 07:30 (UTC) Lowered Performance of Process Start by Email on Part of Business/Starter Plan
Trouble Date: 2019-06-24 around 07:30 – 08:30 [UTC] (1h)
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2019-06-20 23:04 (UTC) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-06-20 23:04 – 23:42 [UTC] (38m)
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Jun. 19th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)
Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between…
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May. 29th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)
Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between…