- Question.
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I want to embed links to cases in emails or internal documents. Which URL should I use?
- Answer.
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The following two types of URLs are defined as permalinks (permanent URLs) in Questetra BPM Suite.
Case Detail Page
https://[your-domain].questetra.net/OR/ProcessInstance/{Case ID}/view
The Case ID is the number included in the URL of the Case detail page. On the case detail screen it is displayed as something like “p2961224”, but only the number (2961224) is included in the URL.
Note: The URL format was changed in Ver. 16.1 (August 2024). URLs in the old format (
/OR/ProcessInstance/view?processInstanceId={Case ID}) are automatically redirected to the current format.
App Detail Page
https://[your-domain].questetra.net/OR/ProcessModel/{App ID}/view
The App ID is the number included in the URL of the App detail page. On the App detail screen, it can be found as a tooltip of the App name, displayed as something like “m1078”.
These URLs do not change with Questetra BPM Suite version upgrades. You can safely use them as links in emails or internal documents.
