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Inquiry Response Process, Outlook Initiation, AI Spam Classification/Summarization
This is a process to manage inquiries from receipt of (Outlook) emails to the response. When an inquiry is received, the AI filters out spam and paraphrases the…
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Inquiry Support Process, AI Primary Response
This process manages the progress of inquiries from receipt to response. After receiving an inquiry, the AI (Microsoft Azure OpenAI Service = AOAI) automatically creates and sends a…
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Inquiry Management Process, Priority AI Decision Making
This is the business process of accepting and responding to inquiries. The AI determines the priority (high, medium, or low) in consideration of urgency and importance. The contact…
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Inquiry Response Process, AI Summary
This process manages the progress of inquiries from receipt to response. After receiving an inquiry via a web form, a summary of the inquiry is automatically generated by…
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Inquiry Response Process, Gmail Start, AI Response Requirement Classification
This is a process to manage the progress from the receipt of a mail (Gmail) inquiry to its response. When an inquiry is received, AI classifies the purpose…
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Inquiry Response App, Web Form Initiation
This app centrally manages the handling of enquiries from web forms and telephone calls. Web forms are accepted via Microsoft Forms / Google Forms. After acceptance, the operation…
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Inquiry Response App, Web Form Initiation
This process centrally manages everything from receiving enquiries to sending responses. The work process starts automatically as soon as an enquiry is received via an open web form.…
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Inquiry Management Process – AI Decision
This process manages everything from receiving enquiries to answering them. Based on the content of the enquiry, the AI decides which department will advise on the response, which…
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Inquiry Translation Response Process, ChatGPT Integration
This process manages the inquiry form from reception to response. The enquiry text in English is automatically translated into Japanese and sent to the enquiry desk. The person…
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Inquiry Management Process, ChatGPT Integration
This is a process that centrally manages everything from receiving inquiries to sending responses. After receiving the web form, AI will check the received content. If the call…
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Inquiry Response Process, ExcelOnline Branch
This process manages the progress of an inquiry from receipt to response. The response person is automatically allocated according to the product inquired about. The assignment is based…
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Inquiry Management App, Slack Integration
This app manages the progress of an enquiry from receipt to response. When an enquiry is received on a specific Slack channel, the workflow is automatically initiated. When…
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Inquiry Response Process, ChatGPT Connection Response Review
This process centrally manages the process from receipt of queries via web form to response. After drafting a response, the person in charge can request an improvement review…
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Inquiry Management Process, Chronologically Formatted Response History
This is a workflow in which several interactions are recorded in one place until the query is closed. The correspondence and attachments are stored in chronological order. Attachment…
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Maintenance Problem Report Process
This is the process for reporting work problems for field engineers. The problem report will be submitted in a public form. The accepted engineer ID is used to…
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Inquiry Response App, ChatGPT Collaboration
This is an app to centrally manage responses to inquiries via web forms and phone calls. After receiving an inquiry, a draft of the inquiry response is automatically…
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Catalogue Request Correspondence Flow (Add-on)
Accepts an information request via the webform and registers customer information after sending the catalogue. After checking the contents of the web form entry at the [Confirmation /…
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Answer Drafting Flow
Accepts questions and designates personnel to create the answer. After receiving a question via a web form or email, the person responsible for preparing the answer will be…
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Quser, Set One User of Qorg Randomly
Extracts one user from the members of Qorg randomly and sets that user in the Quser data. It is also possible to exclude specific users from the extraction…
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Quser, Set One User of Qorg using Round-Robin
Extracts one user from the members of Qorg in order using a round robin method and sets that user in the Quser data. It is also possible to…
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#Date: Get Day of Week String
Gets the string for the day of the week. The notation of the day is set in the config such as “Sun,Mon,Tue,Wed,Thu,Fri,Sat” or “Closed,Open,Open,Open,Open,Open,Closed”. The beginning is Sunday.