v11.12.1 2019-11-18 Responding to Improving Customer Service
Upgrading for easier failure investigation and improving the stability of the service.
SaaS Edition
Notice for Service Outage due to Upgrading on November 18th, 2019
Scheduled stop time: 2019-11-18 0:00 – 3:00 [UTC +9:00]
Notice for Server Maintenance [Japan region] on Nov. 5th, 2019
Scheduled stop time: 2019-11-05 0:00 – 1:00 [UTC +9:00]
Oct. 18th (UTC+9) Access Trouble Occurred on Part of Starter Plan (Recovered)
Trouble Date: 2019-10-18 11:05 – 12:00 [UTC +9:00] (55m)
Oct, 1st (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)
Trouble Date: 2019-10-01 09:03 – 09:26 [UTC ] (23m)
Task Batch-selection Checkbox on Top of the List of [My Tasks], etc. doesn’t Work Properly [Chrome]
Fixed Version: Undecided
v11.12 2019-10-07 Set an Upper Limit on the Number of Options Displayed
Release Overview Date Release Mon. Oct. 7th, 2019 Changes to be Noted When the sub-type of Select type is “radio button/select box/check box”, an upper limit will be applied for the number of items displayed on the Task Operating screen (Displays up to 1000 items) In [Throwing Message Intermediate Event (HTTP)], corresponding so that “variables” …
v11.12 2019-10-07 Set an Upper Limit on the Number of Options Displayed Read More »
Notice for Service Outage due to Upgrading on October 7th, 2019
Questetra BPM Suite SaaS Edition is going to be updated on the following schedule. We are going to STOP our service for the maintenance period below. Please note that services are not available during this stoppage. Maintenance Time (Plan) 2019-10-07 Mon. 00:00 – 03:00 (JST) [+0900] 2019-10-06 Sun. 15:00 – 18:00 (UTC) * Expected completion …
Notice for Service Outage due to Upgrading on October 7th, 2019 Read More »
Sep. 6th (UTC+9) Access Trouble Occurred on Part of User Environment (Germany server) (Recovered)
Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 0:10 and 0:24 on 6th of September, for occurrence of access trouble. We deeply apologize to the customers for your inconvenience. Trouble Date Occurred: 2019-09-06 0:10 [UTC +9:00] 2019-09-05 15:10 [UTC] Recovered: 2019-09-06 0:24 [UTC …
v11.11.1 2019-08-05 Conduct Server Maintenance
Release Overview Date Release Mon. Aug. 5th, 2019 Changes to be Noted Check out also the plans of changes in future versions [Plans of Future Changes] at the bottom of this page. Details for Version 11.11.1 Changes of Functions for Workflow Designer Changed the label on the setting screens of “Service Task (Google Sheet: Download …
Notice for Service Outage due to Upgrading on August 5th, 2019
Questetra BPM Suite SaaS Edition is going to be updated on the following schedule. We are going to STOP our service for the maintenance period below. Please note that services are not available during this stoppage. Maintenance Time (Plan) 2019-08-05 Mon. 00:00 – 03:00 (JST) [+0900] 2019-08-04 Sun. 15:00 – 18:00 (UTC) * Expected completion …
Notice for Service Outage due to Upgrading on August 5th, 2019 Read More »
Jul. 24th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)
Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 10:13 and 10:44 on 24th of July, for occurrence of access trouble. We deeply apologize to the customers for your inconvenience. Trouble Date Occurred: 2019-07-24 10:13 [UTC +9:00] 2019-07-22 01:13 [UTC] Recovered: 2019-07-24 10:44 [UTC …
Jul. 24th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered) Read More »
Jul. 22nd (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)
Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 16:57 and 17:22 on 22nd of July, for occurrence of access trouble. We deeply apologize to the customers for your inconvenience. Trouble Date Occurred: 2019-07-22 16:57 [UTC +9:00] 2019-07-22 07:57 [UTC] Recovered: 2019-07-22 17:22 [UTC …
Jul. 22nd (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered) Read More »
Jul. 3rd (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)
Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 21:04 and 21:26 on 3rd of July, for occurrence of access trouble. We deeply apologize to the customers for your inconvenience. Trouble Date Occurred: 2019-07-03 21:04 [UTC +9:00] 2019-07-03 12:04 [UTC] Recovered: 2019-07-03 21:26 [UTC …
Jul. 3rd (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered) Read More »
Jun. 30th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)
Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 15:24 and 15:46 on 30th of June, for occurrence of access trouble. We deeply apologize to the customers for your inconvenience. Trouble Date Occurred: 22019-06-30 15:24 [UTC +9:00] 2019-06-30 06:24 [UTC] Recovered: 2019-06-30 15:46 [UTC …
Jun. 30th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered) Read More »
In [My Tasks] etc., State of Starred/Unstarred or Checked/Unchecked on Other Unintended Tasks may Change
Fixed Version Undicided Affected Version and Operation Version 9.8 and later versions To star or to check on Tasks in [My Tasks] or [Offered] Bug Details Occurs in operating To click on [-] to close the displayed items in [My Tasks], [Offered], and [Error Tasks] To click on star/checkbox on a Task displayed below the …
Jun. 24th (UTC+9) Lowered Performance of Process Start by Email on Part of Business/Starter Plan
Performance of “Message Start Event (Email)” was lowered during the period between approximately 16:30 and 17:30 on the 24th of June. We deeply apologize to the customers for your inconvenience. Trouble Date Occurred: 2019-06-24 approximately 16:30 [UTC +9:00] 2019-06-24 7:30 [UTC] Recovered: 2019-06-24 approximately 17:30 [UTC +9:00] (1h) 2019-06-24 8:30 [UTC] What Occurred The following …
v11.11 2019-07-08 Added Automated Processing-steps that can be Used as Standard for Enhancement of Cooperation with Google Drive/Sheets
Release Overview Date Release Mon. Jul. 8th, 2019 Changes to be Noted The system variable “$ {var [key]}” in “Throwing Message Intermediate Event (HTTP/Email)” is discontinued Changed the specification to authorize OAuth2 connection only when “redirect URL” registered in Questetra’s “OAuth2 client” and “redirect_uri” passed in the request to “authorization endpoint URL” match completely when …
Notice for Service Outage due to Upgrading on July 8th, 2019
Questetra BPM Suite SaaS Edition is going to be updated on the following schedule. We are going to STOP our service for the maintenance period below. Please note that services are not available during this stoppage. Maintenance Time (Plan) 2019-07-08 Mon. 00:00 – 04:00 (JST) [+0900] 2019-07-07 Sun. 15:00 – 19:00 (UTC) * Expected completion …
Notice for Service Outage due to Upgrading on July 8th, 2019 Read More »
Jun. 21th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)
Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 8:04 and 8:42 on 21st of June, for the occurrence of access trouble. We deeply apologize to the customers for your inconvenience. Trouble Date Occurred: 2019-06-21 08:04 [UTC +9:00] 2019-06-20 23:04 [UTC] Occurred: 2019-06-21 08:42 …
Jun. 21th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered) Read More »
Jun. 19th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered)
Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 17:47 and 18:21 on 19th of June, for occurrence of access trouble. We deeply apologize to the customers for your inconvenience. Trouble Date Occurred: 2019-06-19 17:47 [UTC +9:00] 2019-06-19 8:47 [UTC] Occurred: 2019-06-19 18:21 [UTC …
Jun. 19th (UTC+9) Access Trouble Occurred on Part of Business Plan (Recovered) Read More »