Incident Info
-
■
Number Format Setting of Numeric-type Data Item may Change Unexpectedly after Editing App
Fixed Version: Ver. 18.0.1 (TBD)
-
■
-
■
Organizational Channels are Not Displayed in the Side Menu of Collab Chats on Some Platforms (Resolved)
Fixed Version: Ver. 17.2.3
-
■
-
■
Email Notifications for Collab Chat are Not Sent on Some Platform (Resolved)
Fixed Version: Ver. 17.2.3
-
■
Attached Files May Not Be Downloadable From the Process Details Scree (Resolved)
Fixed Version: Ver. 17.2.2
-
■
-
■
When Filtering by Select-type Data Items in a Process Search, No Options are Displayed (Resolved)
Fixed Version: Ver. 17.2.1
-
■
![2025-12-28 16:11（UTC）[Message Start Event (HTTP)] Access Issue (Resolved)](https://support.questetra.com/wp-content/uploads/2021/02/outage-fi-en-1200x675-1.png)
2025-12-28 16:11（UTC）[Message Start Event (HTTP)] Access Issue (Resolved)
Trouble Date: 2025-12-28 16:11 – 15:37 (7 days 23 hours 6 minutes）
-
■
2025-10-08 08:19 (UTC) Access Trouble [Japan region, Trial] (Recovered)
Trouble Date: 2025-10-08 08:19 – 2025-10-09 09:54 (25 hours 35 minutes)
-
■
2025-10-08 23:58 (UTC) Access Trouble [Japan region, Trial] (Recovered)
Trouble Date: 2025-10-08 23:58 – 00:20 (22 minutes)
-
■
In a Select-type data item, “(Delete)” may be displayed in the Process after selecting an option (Fixed)
Fixed Version: Ver.17.1.1
-
■
2025-04-15 07:41 (UTC) Access Trouble [Japan region] (Recovered)
Trouble Date: 2025-04-15 07:41 – 08:09 (28 minutes)
-
■
Login Succeeds With Only the First 72 Characters of Passwords That Exceed 72 Characters (Fixed)
Fixed Version: Ver. 16.2.2
-
■
An Error Occurs When Entering an In Use/Used App ID in [New App from Archive] (Fixed)
Fixed Version: Ver. 16.2.2
-
■
Unable to Use [String-type (Markdown)] in Some Workflow Platforms (Fixed)
Fixed Version: Ver. 16.2.2
-
■
Timeout May Occur When Updating Values of a Table-type Data Item With Auto-processing Step (Fixed)
Fixed Version: Ver. 16.1.2
-
■
-
■
-
■
-
■
2024-07-18 16:57 (UTC) Access Trouble [US region, Trial] (Recovered)
障害日時：2024-07-18 16:57 – 17:08［UTC +9:00］（11分間）
-
Number Format Setting of Numeric-type Data Item may Change Unexpectedly after Editing App
Fixed Version: Ver. 18.0.1 (TBD)
-
Deleting a Node May Make Editing the App Impossible
Fixed Version: Ver. 18.0.1
-
Organizational Channels are Not Displayed in the Side Menu of Collab Chats on Some Platforms (Resolved)
Fixed Version: Ver. 17.2.3
-
Email Notifications for Collab Chat are Not Sent on Some Platform (Resolved)
Fixed Version: Ver. 17.2.3
-
Attached Files May Not Be Downloadable From the Process Details Scree (Resolved)
Fixed Version: Ver. 17.2.2
-
Cannot Terminate/Delete Processes in Basic/Advanced Edition (Resolved)
Fixed Version: Ver. 17.2.2
-
When Filtering by Select-type Data Items in a Process Search, No Options are Displayed (Resolved)
Fixed Version: Ver. 17.2.1
-
2025-12-28 16:11（UTC）[Message Start Event (HTTP)] Access Issue (Resolved)
Trouble Date: 2025-12-28 16:11 – 15:37 (7 days 23 hours 6 minutes）
-
2025-10-08 08:19 (UTC) Access Trouble [Japan region, Trial] (Recovered)
Trouble Date: 2025-10-08 08:19 – 2025-10-09 09:54 (25 hours 35 minutes)
-
2025-10-08 23:58 (UTC) Access Trouble [Japan region, Trial] (Recovered)
Trouble Date: 2025-10-08 23:58 – 00:20 (22 minutes)
-
In a Select-type data item, “(Delete)” may be displayed in the Process after selecting an option (Fixed)
Fixed Version: Ver.17.1.1
-
2025-04-15 07:41 (UTC) Access Trouble [Japan region] (Recovered)
Trouble Date: 2025-04-15 07:41 – 08:09 (28 minutes)
-
Login Succeeds With Only the First 72 Characters of Passwords That Exceed 72 Characters (Fixed)
Fixed Version: Ver. 16.2.2
-
An Error Occurs When Entering an In Use/Used App ID in [New App from Archive] (Fixed)
Fixed Version: Ver. 16.2.2
-
Unable to Use [String-type (Markdown)] in Some Workflow Platforms (Fixed)
Fixed Version: Ver. 16.2.2
-
Timeout May Occur When Updating Values of a Table-type Data Item With Auto-processing Step (Fixed)
Fixed Version: Ver. 16.1.2
-
Test Runs for the “Batch Change Operator Settings” Do Not Work (Fixed)
Fixed Version: Ver. 16.1.2
-
Batch Changes to Operator Settings via Web UI or API May Fail (Fixed)
Fixed Version: Ver. 16.1.2
-
Copying Step Icon may Fail when Editing App (Fixed)
Fixed Version: Ver.16.1.1
-
2024-07-18 16:57 (UTC) Access Trouble [US region, Trial] (Recovered)
障害日時：2024-07-18 16:57 – 17:08［UTC +9:00］（11分間）