File-Type

Capture

Settings Screen

Input Screen

Notes

• To input / edit data items, the editing permission in the task must be set to “Editable”
• The maximum size of a single file is 100 MB
• The maximum file size that can be uploaded at one time is limited to 100 MB
• Multiple files can be selected simultaneously (Chrome/Firefox/IE11)
• In addition to uploading manually, it can also store attachments received via Message Start Events, files downloaded using Service Tasks, etc.
• All files, whether uploaded from the Task Operation screen or obtained via automated external service integration, are scanned for malware upon storage
  • Some files, such as encrypted zip files, are not scanned for malware
    • File saved with the “Unable to scan for malware” status
  • If a file is flagged as potential malware, the Task cannot be completed and an error message stating “You cannot upload a file that is potentially malware.” will be displayed
    • This restriction also applies to Message Start Events and automatic processing steps, where the Case will fail if malware is suspected
  • If the file size is too large, the malware scan may not be completed
    • Files may be temporarily saved with the “Scanning for malware” status
    • Files saved with the “Scanning for malware” status may later be determined to pose a malware risk
  • Files identified as potentially malicious – even after being saved – will become inaccessible for download
  • Even if a file is identified as malware after it has been saved, it will not be automatically deleted
• Stored files can be attached to auto-sending emails or be uploaded to external web storage
• The following operations can be performed on the stored files on the Operating/Details screen
  • For image files (JPEG / PNG / GIF / WebP / SVG / TIFF / AVIF)
    • The thumbnail is displayed
    • Click on the thumbnail to open preview screen
    • On the preview screen, zoom in on the image, and if you have attached multiple images, move between them
  • For video files (MP4 / WebM / AVI / MOV / OGG / FLV)
    • The thumbnail is displayed
    • Click on the thumbnail to play a preview (MP4 / WebM / MOV only)
  • pageview (Show) : If the file is text/HTML/PDF, a preview is displayed in a new tab
  • cloud_download (Download) : Save the file to your device
  • add_to_drive (Save to Google Drive) : Save the file to your Google Drive
  • delete (Delete) : Appears only on Operating screens that are Editable and deletes the file
• Depending on the contract Edition, there is an upper limit on the file capacity that can be saved in the workflow platform
  • Basic：5GB × number of Users
  • Advanced：15GB × number of Users
  • Professional：30GB × number of Users
• If the total file capacity reaches the license limit, there are the following restrictions:
  • Unable to start new Case
  • Unable to upload a new file
• Input in the [Description] field is in Markdown format. For details on how to write it, refer to “Data Item Description”

See also