Fixed Version

  • Version 11.10.0 (TBD)

Affected Version and Operation

  • Version 11.0.0 and later
  • To delete a user who holds [My Task]

Bug Details

  • Occurs in operating
    • Deleting a user by designating the operator to take over the Tasks
  • What will occur
    • An error message, “An internal error occurred. Please contact the administrators.”, is displayed and the user is not deleted
  • Conditions to cause
    • There is a possibility of an error when “multiple Tasks of the same Process exist” in [My Task] of the deletion target user

Workaround ・ Recovery

  • In case if this trouble occurs, please contact support
  • This bug is scheduled to be fixed in the next releasing version (2019-04).