Workflow Apps

稟議フロー

Realizes “proxy approval” by the deputy manager. That is, requests of less than 1 million yen proceed to [3a. Approval], and the deputy manager will also be able to give approval. Applications for between 1 to 5 million yen will be also accepted after 24 hours. Meanwhile, for applications over 5 million yen, proxy approval is not allowed.

Fax Reception Process

Internet FAX (cloud fax service) is a mechanism to convert received faxes into PDFs and notify them by e-mail. This Workflow-App receives the notification email via mailing list. After that, PDF data received is checked in [1. Confirm order]. Noise data such as unwanted faxes and false positives are eliminated. The files are saved according to the rule in the automatic processing step [Save G Drive].

Human Multitasking Workflow

Cleaning work and cleaning inspection work are carried out. If there is a work in [2. Clean up] or [3. Inspect room], a person who can deal with it will respond. While “waiting time” was allowed under the division of labor system, productivity improvement is achieved through multifunctionalization of employees.

Guest Complaints Sharing Process

If there is a complaint from the guest, it will be recorded in [0. Entr. Guest / Complaint]. The front representative can recognize the occurrence of complaints by automatic mail at 5 o’clock in the morning. The content to be shared by the cleaning staff from the front manager is entered in [1. Rprt. Checked-out].

Billing Process

The billing data is entered in [1. Invoice Data Check]. The invoice PDF is automatically generated in [PDF Auto-generation]. When payment is confirmed by accounting, all processing is completed.

Design Request

A flow in which icons, posters, etc. are created. Basically it is produced in the process of [3. Deliverables Production] and checked in the process of [4. Confirmation of Deliverables]. In the busy season etc, it may be outsourced to Crowd Sourcing etc. in the process of [3x. Commission of production].