Workflow Apps

BPO Shipment Process

Receive product delivery information, pack and ship. It is automatically started when delivery information is received from the consignor via HTTP communication. An invoice is automatically generated, and when the [1. Packing completion] process is completed, “Packing complete” is reported to the consignor’s business process. If “inspection” is instructed as an option, an inspection is performed and a completion report is given.

Progress Report Process

Multiple people will report and summarize the progress of the project. Reporters appointed at the [1. Rapporteur Designation] Step make a report and handle the [2. Progress in Subjective]. With the aggregation of reported values will help to increase the reliability of progress evaluation.

Subcontracting Flow

A flow for concluding a contract with a subcontractor. After entrustment information is registered at the Step of [1. Register Range of Commissioning and Target Outsourcer], the Process is split into drafting a contract in the General Affairs Department and confirmation of past transaction records in the Accounting Department. If necessary, credit setting and security investigation are performed, and the Step of [4. Approval] is operated by the officer in charge.

Graphic Design Request Flow

Manages from accepting designing requests to producing deliverables and delivering. At the Step of [2. Designate], whether to assign a person in charge in the team or to outsource the production is determined. The person in charge of design performs designing work at the Step of [3. Create], but it is also possible to outsource it when it is not possible to respond. Whether production of in-team or external, the deliverables will be delivered after checked.

Invoice Issuance-Sampling Check

Calculates the daily prorated amount and generates an invoice PDF. Based on the information entered in the Step of [1. Enter Number of Days Used], the daily prorated amount is calculated and an invoice PDF file is automatically generated. Although the generated invoice PDF can be checked at the Step of [2. Sampling check], the process will automatically proceed after 10 minutes.

Article Creation Flow

Publishes web articles regarding topics. The writer writes an article on a topic specified at [1. Topic designation]. At [3. Posting judgment], the editor judges whether to a: Approve, b: Correction, c: Discard, d: Supervision, and proceeds with the processing. The writer will receive an email notification when a written article is posted.

Expense Record Flow

Reports and records expenses after approval/correction. The Process for all employees is automatically started at the beginning of every month. The employee holds the [1. Report] Task until the closing date and inputs the expenses and payments on behalf of during that term. At the [3. Confirmation/Adjustment] Step, the accounting staff makes corrections such as “Payment by corporate card”, and then it is automatically recorded in a Google Sheet.

Approval Flow-Budget Control

A Proposal-approval flow that automatically records the approved spending in a Google Sheet. When a new Issue is entered at the [1. Submit plan draft] Step, the “Budget Consumption Log” (Google sheet) is referred to, and the total expenditure so far is calculated automatically. At the Step of [2. Decision], the approver can make his/her decision confirming the budget consumption situation. The amount approved is automatically added to the “budget consumption log”.

Acceptance Inspection Request Flow

Responds to inspection after delivery of consignment work. A delivery note PDF is automatically generated from the input information of [1. Delivery information input] and sent. In the Step of [2. Correspond Acceptance/Receiving Acceptance report], there are 4 correspondence patterns of a: Received an acceptance report / b: Deemed inspection passed / c: Extend acceptance deadline / d: Given up delivery acceptance.

Translation-Time Measurement

Translates the text of the manuscript. The sentences entered in [1 Translation request] will be delivered to the translator. On the Operating screen of [2 Translation work], scripts that are for measuring the working time by the stopwatch button and for counting the number of input characters have been set, and the measurement value is stored as business data. It is also possible to call it as a subprocess from another Workflow by HTTP communication.

Entrusted-Delivery Flow

Manages orders from acceptance to delivery. Item information etc. are input at the Step of [1. Order Info] and the Issue is started after the Step of [2. Delivery Date Check]. The “delivery date” is automatically registered in Google Calendar. If multiple deals are progressing in parallel, you can list the delivery date of each deal in Google Calendar.

Product Demo Flow

Accepts product demo requests and carry out the demo. Started by the acceptance of an application via the web form or an email and person in charge will be assigned at the [1. Assignment of Representative] Step. When the representative decides the demo date schedule, it is automatically registered in Google Calendar. After performing the product demo, the person in charge will make a report at the Step of [3. Demo Implementation report], and the supervisor confirms it at the Step of [4. Status Confirmation]

Inquiry Handling Process

Accepts inquiries from customers and answers. A response template is generated automatically when it receives an inquiry via a Web form or an email. If translation or technical advice is required, each Step of [2ab. Answer Support] will be assigned to a team of specialists. Staffs of the Support team can send a response at the [1. Drafting Answer (Help request)] Step or a sales representative can respond in the [2x. Result of Sales correspondence] Step. When a response email is sent, the time required for the answer is calculated automatically.

SLA Credits Issuance Flow

Accepts reduction claims based on SLA (Service Level Agreement) from customers and issues service credits. When there is an application via the Web form, the Workflow is Started, and the Service Operation manager confirms the results at the Step of [2. Downtime Confirmation]. If it does not meet the SLA, a service credit will be issued and automatically sends the response by email.

Blog Write-Post Flow

A draft of a blog post is registered, proofread and posted. Upon a draft being registered at the Step of [1. Write Draft], it notifies to relevant people by email. When a publishing staff proofs the draft and posts (schedules) it on the Website, an email notification will be sent to the entire company. The publishing staff can request rewriting or correction (by sending back) or reject (discard) the draft.

Manga Production Flow

Based on the original scenario, a manga is produced through the stages of rough-sketch, draft, and finish. At each stage, the cartoonist creates the deliverables and the requester confirms it. The status of production is recorded each time it moves the Steps. Not only manga, but it can also be diverted to various production flow.

Website Analytics Report Process

Starts periodically to obtain access information and automatically delivers a report by an email. Generates reports automatically based on the information obtained from Google Analytics and Google Calendar using the API. The marketing staff is able to make appending and correction on reports.

Article Topic Acceptance Flow

Collects suggestions of topics for articles from internal. Employees posts idea, the editor will receive them. Posting can be made by emails as well. The editor is able to make comments on the idea, and consult with others. The comments made by the editor on an idea will be notified by an email to the suggester.

Translation Request Flow

Requests for translation of a draft. The sentences entered in [1. Document set] will be delivered to the translator. When the translation is completed (2. translation), the number of characters is recorded and the requester is notified.

Postal Matter Sending Process

Accepts internal postal matter requests and assists for sending. Generates “Cover sheet PDF” automatically based on the information entered in the Step of [1. Addressee Info + Sending Materials]. General Affair staff prints out the cover sheet and encloses it and sends. After completing sending, a notification email will be sent to the requester. Capable of accepting requests also from other Processes.