Thank you for using Questetra.
Questera supports SAML 2.0, thus the Single Sign-On feature is available. When executing SSO, Questetra behaves as an SP (Service Provider).

M310: Enable Login Function using External Authentication Service (SAML)

We are now informing you that the certificate on the SP side will expire on May 13, 2022.

Customers using the Single Sign-On function using SAML are required to renew the certificate at both IdP/SP (Questetra) by May 12th. We apologize for the inconvenience and thank you for your cooperation.

Please note that you can specify the new certificate from Questetra Version 14.0 which will be released on April 10th, 2022, but the timing of updating will differ depending on the workflow platform.

  • Workflow platform for Rapid Update: April 10th, 2022
  • Workflow platform for Scheduled Update and Trial mode: May 1st or 9th, 2022
    • For Version 14.0, most customers’ workflow infrastructure is subject to planned updates
    • The update date will be announced one week in advance of the date that is officially decided

For the workflow platforms subject to a Scheduled Update we will ask you to correspond in a very limited period of time, but please be prepared.

Correspondence on the SP side (Questetra)

Please take the following actions after your workflow platform has been updated to Version 14.0. System Administrator authority is required for this operation.

  • Go to [System Settings] > [SSO (SAML)] and change the [Verification certificate] in the SP Information section to [bpm 2022 (Expiration Date 2032-04-01)]
    • After updating to Version 14.0, you will be able to switch the Verification Certificate of SP information with the select box
  • Click [Save]

If the current certificate “bpm (Expiration Date 2022-05-13)” is specified, you will not be able to log in using Single Sign-On (SAML) after May 13, 2022 (0:00) [UTC]. Since the Certificate will not switch automatically, so please complete the change by May 12, 2022.

Correspondence on the Idp side

Depending on the IdP (ID Provider) you are using, please take one of the following actions.

In case you have not registered the SP certificate to the IdP (not used, not validated)

No action is required on the IdP side.

In case you can register two SP certificates in IdP, old and new

By registering a new certificate (bpm2022) in addition to the current certificate (bpm), you can proceed with preparations before updating to Version 14.0. After the workflow platform has been updated to Version 14.0, delete the expired certificate after the certificate change is completed on the SP side.

In case you can only register one SP certificate to your IdP

Please renew the SP certificate registered to the IdP to the new one (bpm2022). Make sure to match the correspondence timing with the SP side so that the same certificate is referenced by both IdP and SP.

SP Signing Certificate

New Certificate (bpm2022)
  • Expiration Date 2023-04-01 (2032-03-31 15:00 UTC)
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
Current Certificate (bpm)
  • Expiration Date 2022-05-13 (2022-05-13 00:38 UTC)
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
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