Email Notifications for Collab Chat are Not Sent on Some Platform (Resolved)

This bug has been fixed.

Fixed Version

  • Ver. 17.2.3

Affected Versions and Conditions

  • Ver.11.12.0 and later
  • Platforms newly built after Ver.11.12.0 release (2019-10)

Bug Details

  • Occurs when the following operation is performed
    • In Collab Chat:
      • A message or comment addressed to me is posted
      • A comment is posted on my message
      • A “Like!” is added to my message or comment
  • What will occur
    • Even if email notifications are enabled in the account settings, notification emails are not sent

Workaround/Recovery

  • There is currently no way to resolve this issue
  • This bug is scheduled to be fixed in the next release version, Ver. 17.2.3

Scroll to Top

Discover more from Questetra Support

Subscribe now to keep reading and get access to the full archive.

Continue reading